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All reviews cinnamon rolls power outage pool and hot tub room was clean definitely stay at this hotel again pull out couch the breakfast area stayed here for one night biscuits and gravy off the highway easy access king bed next morning great room rock pillows cereal
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Reviewed July 4, 2016

This hotel was well kept, quiet, accommodating, clean and priced well. The room was well set up for a family and its reasonable close to food and shopping.
It rained and stormed outside but inside we barely heard a thing.
Great stop off on our trip.

Date of stay: May 2016
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank AussieRoadtrip16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cody S, General Manager at Holiday Inn Express & Suites Little Rock-West, responded to this reviewResponded July 5, 2016

Thank you for taking the time to fill out a review. We are glad to hear you had a great stop off at our hotel and we look forward to having you back on your next trip.

Thank You,

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Reviewed July 2, 2016

We stay here often because its near our house and we love the pool. We stayed on June 27, 2017, and the jacuzzi was yellow. We went swimming first thing in the morning before check out. It should have been drained and cleaned before it was opened. The room was very clean and had lots of towels. Four pillows on each bed!! We had to stay due to the power being out because of a storm. We where not expecting the extra expense but Michael (the desk clerk) made the process a little easier. We missed breakfast because i thought it was over at 10:00am. :( Our keys stopped working at 11:00 am even though check out is not until noon. So that left us out cold and wet from the pool. But over all this hotel is great and the girls loved the new snack room you guys have put in.

Room tip: down stairs!
Date of stay: June 2016
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mendy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cody S, General Manager at Holiday Inn Express & Suites Little Rock-West, responded to this reviewResponded July 5, 2016

Thank You for taking the time to fill out a review for our hotel. We appreciate you staying with us as well as leaving feed back, during your stay we were in the process of fixing the whirlpool due to a leak in the pump. The pool was operational however the whirlpool was not I want to apologize for this on behalf of the hotel and brand. I am glad to hear everything with else with your stay was great and I'll make sure Michael gets the recognition he deserves.

Thank You,

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Reviewed June 30, 2016

The hotel was clean, quiet, and nice. The room was clean as well. The Jacuzzi was out of order which made me a bit sad, but it happens. Breakfast was okay. The staff was friendly and helpful. Definitely would recommend.

Date of stay: June 2016
Thank amy121401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cody S, General Manager at Holiday Inn Express & Suites Little Rock-West, responded to this reviewResponded July 1, 2016

Thank you for taking the time to fill out a review. We are glad to hear that you would recommend our hotel. We constantly strive to to deliver the best customer service possible.

Thank You,

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Reviewed June 29, 2016 via mobile

Friendly staff, comfy beds, very cold Ac!!! Clean rooms and very spacious! The staff was great....the indoor pool was nice and warm but the hot tub was broken. Would return!! We missed breakfast, wished it went later than 9:30 so we could have tried it.

Date of stay: June 2016
Thank Jennifer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cody S, General Manager at Holiday Inn Express & Suites Little Rock-West, responded to this reviewResponded July 1, 2016

Thank you for staying with us and we are glad to hear that you had a great stay with us. We look forward to having stay with us again in the future.

Thank You,

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Reviewed June 28, 2016

I have stayed at hotels regularly for the past 30 or so years. I have reviewed several and usually end up sounding negative. Not for this one!
We stayed at this hotel just as an overnight respite during a long drive from Kentucky to Texas. We weren't expecting much, but hoped for a clean room.

From the moment we walked into the lobby we were impressed. I was with 2 other adults and a teenager, and we were all treated with exceptional kind service by the desk clerk, Michael. Our rooms were ready, no hassles, and Michael was extremely efficient as he checked us in and helped others who ventured in, without ignoring our needs. That is a rare quality in today's service industry.
The hotel is newly renovated and it is pleasing to the eye. Our rooms were quite clean and spacious. I found absolutely nothing to put into my mental complaint book. I would not hesitate to spend several days in Little Rock, if I could stay at this hotel.
The drive to restaurants is not terrible, but does take 15 to 20 minutes to get to the good ones. Traveler, don't expect much at the breakfast, but there are other places you can go to get real food nearby. Don't let the weak breakfast offerings steer you away from this good hotel.

Date of stay: June 2016
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cody S, General Manager at Holiday Inn Express & Suites Little Rock-West, responded to this reviewResponded June 30, 2016

Thank you for taking the time to fill out a review. We appreciate the kind words about our hotel, we are constantly striving to be the best we can be and we are happy to hear that your experience was great at our hotel. We will see you on your future travels through Little Rock AR.

Thank You,

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