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Holiday Inn Express & Suites Little Rock-West
Ranked #14 of 64 Hotels in Little Rock
Certificate of Excellence
Round Rock, Texas
Level 5 Contributor
58 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Nice place”
Reviewed June 19, 2012

My family and I spent one night at this hotel as we were leisurely passing through the area. This looked like a newer hotel, so things were up to date. Our room was clean, quiet, and very comfortable. The staff was friendly and helpful. It was the standard breakfast for HIE which always has plenty of choices. I would gladly return to this hotel.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank e5ers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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224 reviews from our community

Traveler rating
    148
    55
    7
    7
    7
See reviews for
87
45
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43
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Any
English first
Huntsville
Level 4 Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 8, 2012

My wife and I enjoyed two stays here in May 2012. It was clean, the beds were great, there was plenty of space to let us spread out. We were traveling both ways on I 40 and it was a little out of the way but we stayed a second time because we enjoyed it and the price was right. We did not use the pool. The breakfast was alright and well tended. The lady keeping it did have her very special ways of doing things. The rest of the staff were fine.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FloridaGator086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Level 4 Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 28, 2012

Everything was very nice about this hotel. The room was very clean and comfortable. The beds were nice and my son was very comfortable and slept well on the hide-a-bed. The breakfast was good, lots of variety, and the girls working the breakfast room were very friendly. The pool was great and the temperature was perfect. We had a very nice stay.

Room Tip: Our room was on the third floor, at the end of the hall. Very quiet.
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jejones0818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vila Velha, ES
Level 6 Contributor
424 reviews
317 hotel reviews
common_n_hotel_reviews_1bd8 295 helpful votes
Reviewed May 9, 2012

This hotel does not deserve such a high rank on the hotel list of Little Rock. It is okay but nothing special. The location is extremly far from downtown of Little Rock (at least 20 min drive) and there is nothing in walking distance which would be of interest for a hotel guest. Probably the hotel is good for travelers doing business in the region but not for tourists interested in Little Rock. There is a mall about 7 min drive away. Our room was nice and big. The staff were profesisonally friendly. Next time we would look for another hotel in Little Rock. Sorry.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Doffa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Little Rock-West, responded to this review, June 19, 2012
Dear Doffa,

Thank you for staying with us and leaving a review. We are glad you liked your room accommodations as well as our friendly staff. We are deeply sorry you found the location of our hotel less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.


Sincerely,
Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed April 23, 2012

We did not even have a chance to use the pool or other facilities, but our room was immaculate and fresh and the service we received was top-notch. We'd had a bad stay at another chain hotel the night before our stay here, so it really did seem especially nice after what we had just endured! I would definitely stay here again when visiting family in Little Rock.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank STLgal73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Level 3 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 18, 2012

This Holiday Inn was easy to find and lived up to the reviews I read on tripadvisor. My room was very clean and the staff was very professional and helpful. The full breakfast was very good and well stocked. I would definitely stay here again.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bekka40024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Level 6 Contributor
159 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed April 12, 2012

The hotel was easy to find which was nice, and upon check-in my first impression was "good choice", even after going to our room I was still pleased with the decision to switch to this hotel from one just down the road. We'd driven a long day and changed hotels because this one had an indoor pool and a hot tub, we pushed ourselves to get to the hotel with time to soak for a while only to find the pool area was filthy, the pool itself had a white film on in and when you turned the hot tub on, "something" came shooting out of the jets. Needless to say our "good choice" ended right there. We went to the front desk to ask if there was something we should do only to find the front desk unattended. We went back to our room completely disappointed. Thank goodness we had no children with us that would have been heart broken. The room was clean and the beds were comfortable, but this will be our first & last stay at this hotel.

Room Tip: Don't be put off by the "average" of Cleanliness, but with how filthy the pool area wa...
See more room tips
  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank studlyIllinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Little Rock-West, responded to this review, May 22, 2012
Dear studlyIllinois,

Thank you for staying with us. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into.

I am very sorry you were not able to enjoy our pool area while you were here.
While we understand that your stay was not 100% satisfactory, we would hope
that you would give us another chance to make your stay as best as it can be.

Katie J
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Little Rock-West

Property: Holiday Inn Express & Suites Little Rock-West
Address: 4900 Talley Rd, Little Rock, AR 72204-8015 (Formerly Holiday Inn Express & Suites - Little Rock West)
Phone Number:
Location: United States > Arkansas > Little Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Little Rock
#7 Business Hotel in Little Rock
#9 Romantic Hotel in Little Rock
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Little Rock-West 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
The newest all suite hotel in West Little Rock Arkansas is the Holiday Inn Express Hotel & Suites, conveniently located to I-430 exit 4, adjacent to downtown Little Rock. Our hotel is located within a short drive of the Shackleford Crossing Retail and Financial District, Westlake Business Park/Kroger Center. We are also close to downtown, State House Convention Center, and Center and Park Plaza Mall. Many restaurants are within 3 Miles of the hotel. Special in room amenities include free high-speed wired and wireless Internet access, microwave, refrigerator, sofa sleeper and wet bar. Our hotel also offers complimentary hot breakfast buffet daily, an indoor pool and whirlpool. Businesses: Alltel, Fidelity Information Services, Axiom, Euronet, Farm Bureau, ARKSYS. Hospitals: Arkansas Heart Hospital, Children's Hospital, Baptist Hospital UAMS, St.Vincents and Veterans Hospital. Universities: University of Arkansas at Little Rock (UALR), University of Arkansas for Medical Services (UAMS), Remington College and Pulaski Tech. Local attractions: Clinton Presidential Library, State Capitol building, Alltel Arena, River Market, The Little Rock Zoo Stay Smart at the Holiday Inn Express Hotel & Suites Little Rock. ... more   less 
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Also Known As:
Holiday Inn Express & Suites - Little Rock West Hotel Little Rock
Holiday Inn Express And Suites - Little Rock West
Holiday Inn Little Rock
Little Rock Holiday Inn

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