We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Stay”
Review of Candlewood Suites

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Candlewood Suites
Ranked #46 of 64 Hotels in Little Rock
Reviewed April 9, 2013

Great overnight stay...I booked a King 1 bedroom suite, very clean and spacious, had everything I needed for the night. Hotel was very quiet, and in a decent neighborhood. Han at the Front Desk was awesome, and very acommodating. I will stay here the time I am in Little Rock!!!

Room Tip: I would choose the 1 bedroom king suite, plenty of room!!!
See more room tips
  • Stayed: April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Danny2175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (86)
Traveler rating
Traveler type
Time of year
Language

49 - 55 of 86 reviews

Reviewed April 3, 2013 via mobile

Very friendly reception and very clean hotel in a good location, but unfortunately our room was at the back facing a very busy highway. The highway noise was so loud that I actually checked to make sure the window was closed. Unfortunately, it was. It seems a shame not to have invested in better windows -I have been in other hotels by highways and good windows can prevent this problem. If they had, they would have received a near perfect rating from me.

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Cashorcredit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites, responded to this reviewResponded April 22, 2013

Dear Cashorcredit,

Thank you for taking the time to review our hotel following your recent stay with us. I’m glad you found the hotel to your liking and I will pass on your comments about the staff being friendly and helpful to them all, it’s always nice to hear we are getting it right. Please accept my apology for the inconvenience the outside may have caused during your stay. Rest assured, your input will be shared with our management team and rectify any unsatisfactory experiences.

Again, we wish to thank you for your input and hope to see you the next time you travel to our area.

Sincerely,

Krysllin G.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

We stay here often when I have an appointment with my doctor.
The only complaint that I have is that the pillows are small and soft. Please add larger, firmer pillows. Otherwise, the rooms have all that a person or a family needs and the quiet atmosphere, free laundry room, internet, movie channels, and exercise room are great benefits for traveler.

Room Tip: LOVE THE 4TH FLOOR for quiet hallways.
See more room tips
  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank shirleyBeasley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

To be fair, while I frequent a lot of IHG properties on my travels I tend to avoid these longer term type hotels.

Unfortunately, on my recent business trip to the area, hotel options were severely limited so I had to use this hotel. Despite my reservations about longer term properties, the room was fairly clean, the bed was fairly comfortable, and the Internet was reasonably fast for a hotel.

My room had a fridge freezer, microwave and a small stove. You also get eating utensils, plates, a dishwasher, kitchen sink and other home comforts.

These types of hotels do not clean the rooms every morning, you have to request a cleaning. On one evening I did make that request, and they forgot, which was a little annoying.

Ultimately what you have here is a fairly ordinary hotel, at an okay price, that can probably get away with a little complacency because of the lack of competition in the area.

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ZCT808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites, responded to this reviewResponded July 11, 2013

Dear ZCT808,

Thank you for taking the time to post a review of our property. We are so glad you liked the amenities in your room and the cleanliness of our hotel. We would like to apologize if we were not able to honor your request for cleaning. It is regrettable that we fell below your expectations. We are hospitality professionals who pride ourselves on delivering world class experience. Rest assured that this will be looked into and take actions accordingly. Thank you for staying and we hope to serve you again should your travels bring you back to Little Rock, AR.

Sincerely,

Anthony M
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2013

I stay at this hotel every time I travel to Little Rock! The staff is always friendly and helpful. The location is perfect for meals and shopping. The rooms are huge and equipped with everything you need. The internet service is very fast and reliable. The hotel security is top notch. Nightly rates are always within my budget. The Candlewood Suites Little Rock is a perfect hotel for business or leisure!

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2013

Upon check on, I went to the room to find the door open, presumably by housekeeping, but it gave me an uncomfortable feeling for the trip. I've never stayed in a place where they didn't have weekend housekeeping. For the same price, I will choose a place where we can get weekend housekeeping. I asked for some additional towels. I was given a lecture about missing towels will be charged to my account, and I needed to bring the other ones down first to return before I could get more. If you aren't going to clean my room, I would at least like some clean washclothes! Other options in the neighborhood, where I've stayed before, and they have friendlier staff and better service.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tennism0m2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites, responded to this reviewResponded March 20, 2013

Dear tennism0m2,

Thank you for taking the time to convey your comments regarding your recent visit with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is unfortunate that on this visit you were inconvenienced with the condition of the room and service received from our staff. I appreciate your feedback as this is our best resource for improving guest services.

While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Pam G.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2013

I have stayed at this hotel numerous times (and will continue to do so when business takes me to Little Rock). The rooms are spacious, the kitchens well equipped, the staff professional, friendly and watchful (and I mean that in a good way - they care about their guests). My usual trip here is either a full week or two, and I travel with my dog (yes, pets accepted for a fee). I usually have a kitchen, living room and bedroom - hooks on the walls for extra coats, enough hangers for the duration, clean rooms, nice linens, microwave, coffee maker, 2 burner stove and a large refrigerator. Internet access is easy and fast. TV station selection abundant. Nice gym. Free laundry. A good place for sure. Staff (as mentioned) are delightful.

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank takeoffitaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Little Rock hotels
0.1 mi away
Comfort Inn West
Comfort Inn West
#17 of 64 in Little Rock
135 reviews
0.3 mi away
Ramada Limited Little Rock
Ramada Limited Little Rock
#26 of 64 in Little Rock
373 reviews
0.2 mi away
SpringHill Suites Little Rock West
Show Prices
Show Prices
Show Prices
0.6 mi away
Holiday Inn Little Rock West - Chenal Pkwy
0.5 mi away
Courtyard Little Rock West
Courtyard Little Rock West
#27 of 64 in Little Rock
154 reviews
0.3 mi away
Americas Best Value Inn - Little Rock / West Medical Center
Show Prices
Show Prices
Show Prices

Been to Candlewood Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites

Address: 10520 W Markham St, Little Rock, AR 72205-2140
Phone Number:
Location: United States > Arkansas > Little Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #46 of 64 Hotels in Little Rock
Price Range: $81 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
At the Candlewood Suites West Little Rock, we put the amenities where they really count: in your room. Big, built for comfort or an extended stay. It's the ultimate suite hotel for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over sized executive desk with two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the DVD/CD player. Borrow your favorites from our free DVD library. Work off some stress in our fitness center. Visit our Candlewood Cupboard were you can purchase meals, snacks and sundry items at value prices. Pet are welcome; one pet limit per suite with a non-refundable fee of $75 for 1 to 7 days, $150 for 7 plus days. Pet weight cannot exceed 60 lbs. Pet policy must be signed at check-in. Call hotel for copy of pet policy. Room cleaning is provided once every 7 days. The maximum # of people allowed (including children) in a room is 2 in a room with 1 bed and 4 in a room with 2 beds. The front desk is open 24 hours. Guest room packages available. Call for details. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Hotels.com, Priceline, Orbitz, Cancelon, Travelocity, Cheap Tickets, Hotwire, HotelQuickly and TripOnline SA so you can book your Candlewood Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Hotel Little Rock
Candlewood Suites Little Rock
Candlewood Little Rock
Little Rock Candlewood Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing