My partner and I were doing some shopping and decided that we wanted to eat at Red Lobster because it has been a while since we had been. Upon arriving we sat ourselves in the bar area because they were pretty busy and the wait was quite lengthy. We understood this, it was a weekend and middle of lunch of course it was going to be busy everywhere!! After we sat down we decided we were just going to order a cocktail while we wait the long wait for the excellent food and cheddar biscuits we wanted :) However, after sitting there for 12 minutes and watched 8 servers run around us in circles and the bartender look directly at me and neither one of us got a "hello" or "your server will be with you in a moment" or "have you guys been helped" we decided that we would just leave!! I understand it gets busy, but at least acknowledge that we are sitting there and someone will be with us as soon as possible instead of just ignoring us completely!! I have been a server in the past and I know how crazy it gets, but I at least acknowledge that someone has been seated and will do my best to get to them as soon as possible!!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.