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“Getting A Little Tired”

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Comfort Inn & Suites Airport
Ranked #31 of 64 Hotels in Little Rock
Dallas, Texas
Level 6 Contributor
2,371 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 981 helpful votes
“Getting A Little Tired”
Reviewed February 17, 2014

This is the old Wilson Hotel where I stayed many years go. It appears there has been on minor renovation that unfortunately appears to have been done by someone other than a professional. Our room (309) had one of the poorest paint job I have ever seen. Paint everyplace except where it should have been. Real amateurish job. The carpet in out room had a huge wet spot in front of the refrigerator and sink and it appeared someone had sprinkled some kind of powder on the area to keep the smell down. When we first opened the door the smell was strong however after running the window heat and air conditioning that smell subsided. The suites was full of outdated furniture which apparently was left over from the previous hotel owner. It is just out of date and that is all one can say. The mattress was good and the bed lines were also good. The towels in the bath were adequate and was the other amenities such as soap, etc. The plumbing handles in the tub appeared to have come from somewhere else as they did not even come close to fitting the water faucets and the handles actually stood out about an inch from the shower wall. These must have been last minutes add ons as they certainly ddi not fit the plumbing. Above the sink is a light bar and one can see the exposed electric wiring just above the light bar. The window unit for heat and air conditioning worked well. and the internet service was good. Breakfast starts at 4AM---that is not a mistake---4AM. We went down about 7:30AM and there is a small foot area however there is a rather large dining area. The food had been sitting for a while as the eggs were stuck to the bottom of the pan and the hash brown were tough and chewy. There was also sausage patties. There is an assortment of cereals and pastries although the cinnamon buns were too hard to eat. Stay with the toast and bagels which you can heat yourself. there was cranberry and orange juice. Why are so many of the hotel breakfast areas going to that ultra small juice cup? There were fresh apples, bananas and pears and that was a treat. There were newspapers available in the dining room. The dining room is rather large and kind of unique. Both Christmas and valentine decorations were still up when we checked in and let's see, it is the 16th of February. We did not encounter any noise coming from the airport which is directly in front of the hotel. We are giving this very tired old place three stars since I think the staff is trying to make one's stay pleasant, it's just the old building.It is a great location if you have an early morning flight.

Room Tip: You might want to inspect your room first before taking the key the final time.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank texaswillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review, February 19, 2014
Well I am glad some of our ammenities pleased you. However I do agree we are a older hotel
and we do updates on the rooms as our budget allows with that being said we do provide our guest with a clean and comfortable stay. I am sorry that we failed to meet your expections.
If you were referring to the tree that was left up and if you were paying closer attention it was decorated with hearts and was the lobby fully decorated for Valenitnies.
I am sorry that you did not enjoy your stay.
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223 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
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English first
Little Rock
Level 6 Contributor
131 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 3, 2014 via mobile

We live in Little Rock but needed to be near the airport because of the ice storm that was predicted to come in that night. We had a very pleasant evening and a good nights rest. The check in went smooth ...the staff was very accommodating... We even got an upgrade. If only our flights had gone as well! Ha!

Stayed February 2014
Helpful?
Thank farmacydoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review, February 5, 2014
Well other usal mother nature always will set us up and we never know what she will do . Sorry about your flight . I am glad that you enjoyed your stay and I hope that in your future travels to Little Rock that you will be staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
northern Michigan
Level 6 Contributor
104 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 5, 2014 via mobile

We stayed one night on our way north with mixed results. The staff was fine, the room was clean, the breakfast was typical fare and ok. Also despite the fact that the hotel is right next to the airport, it was quiet and we slept well. The reason I gave it an average review is because the shower was difficult to adjust and didn't offer much water, in a word, really bad. Also the room was very cramped with too much furniture and hardly any room to walk around the bed, and there was no lamp or end table on one side . We found out too late there was a new Holiday Inn nearby that is pet friendly and only cost $13 more.

Stayed January 2014, traveled as a couple
Helpful?
Thank trevian8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review, January 7, 2014
OUCH !!! Wow !!!! Sorry that you did not enjoy your completed stay with us. I am aware that we are in need of redoing our showers and that is the next thing on our list to be done. I hope that you will try staying with us again when we have completed the remodels of the bathrooms and I think that you will enjoy them.
Thank you for responding to the guest surveys as it always helps to know how the guest like or dislikes their stay,
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Glenwood, Arkansas
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 2, 2014 via mobile

I stayed at this airport because I had an early flight out of Little Rock. It is very close to the airport and offers free transport. The staff was very nice. The rooms where clean, but the hotel is very worn. At about 3 am the wind started howling through the heat/ac window unit and woke me out of a dead sleep. I probably will not stay at this hotel again unless others in the area prove to be more expensive and as worn down.

Stayed January 2014, traveled on business
Helpful?
Thank atlasdeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review, January 3, 2014
I am sorry to hear that the wind blowing woke you up. Yes we did have very srong winds gusting at 20 mph the night that you stayed with us. I agree we are a older hotel but it is a clean and comfortable place to stay.
I will look into the issue and see if we can correct the problem.
I do hope that will try staying with us again as we dont always have the windy conditions.
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Wausau, Wisconsin
1 review
Reviewed December 29, 2013

This hotel may be a tad older than some of the hotels, but it was extremely clean and nice. There was a very nice free breakfast buffet and a shuttle to the airport. There are also warm cookies and milk served at 8:00 pm. The nice thing was that the shuttle and the buffet started at 4:00 a.m....which is hard to find. The bed was extremely comfortable. The only complaint was that the beds are very high off the floor, which makes it difficult for elderly or shorter people to use. Maybe they could have some step stools available. Other than this, it is a very nice, moderately priced hotel. I would definitely stay there again. The staff also is very friendly.

Room Tip: Great clean, moderately-priced place to stay near the airport. Beds are very high off the floor.
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review, December 31, 2013
I am glad to hear that you enjoyed our breakfast and shuttle service thats starts at 4 A.M. Thank you for taking the time to comment on your stay. I will share your comment about the front desk with them. They love the compliments.
Yes I do agree the beds are a little high so next time you stay with us ask for a little step stool as we do have them. Thank you for staying with us and we will be looking forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level 4 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 26, 2013 via mobile

Very nice staff, very helpful and friendly Room was big and very nice. Food was excellent and cheap. Great place. I would stay here again. Right next to the Bill and Hillary Clinton Airport. Breakfast was free and good. We also hot to bring our dogs to the hotel

Stayed December 2013, traveled as a couple
Helpful?
Thank Jariv4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flo_Newsom, General Manager at Comfort Inn & Suites Airport, responded to this review, December 28, 2013
I am so glad to hear that you enjoyed your stay with us. Yes we are pet friendly and they are always welcome so I hope that your pets enjoyed their stay as well
Thank you for taking the time to respond to our survey. Our guest are always important to us and your feed back about your stay helps us to stay on top of what we are doing correct and what areas we need improvement.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Airport

Property: Comfort Inn & Suites Airport
Address: 4301 E Roosevelt Rd, Little Rock, AR 72206-6717
Phone Number:
Location: United States > Arkansas > Little Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 64 Hotels in Little Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn & Suites Airport 3*
Number of rooms: 110
Official Description (provided by the hotel):
The Comfort Inn and Suites Hotel is one of Little Rocks best kept secret. The hotel is conveniently located beside the Little Rock National Airport and less than 5 minutes from the downtown Rivermarket in Little Rock for a peaceful night's stay without the buzzing of airplanes flying overhead and noisey traffic from downtown. The Comfort Inn and Suites Hotel meets the distinct needs of both corporate and leisure guests with its distinct guest services and unparalleled amenities such as an Airport Pub, C-store, and courtesy airport transportation. ... more   less 
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Also Known As:
Comfort Inn And Suites Airport
Comfort Inn & Suites Airport Hotel Little Rock
Comfort Inn Airport
Comfort Inn Little Rock
Little Rock Comfort Inn

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