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“Always clean”

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Crowne Plaza Little Rock
Ranked #24 of 63 Hotels in Little Rock
Certificate of Excellence
Crossett, Arkansas
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Always clean”
Reviewed October 6, 2013 via mobile

We've stayed here many, many times while in Little Rock. It is always clean and the staff is attentive. I have stayed in a few rooms with chipped paint or other small cosmetic issues, but nothing that ruined my stay. I've never had to call the desk for noisy neighbors, so I don't know how well they handle those situations. There's a Denny's with decent breakfast across the street and it is near Arkansas Heart Hospital. I always feel safe here

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tinarenee71635
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eleanor D, Front Office Manager at Crowne Plaza Little Rock, responded to this review, October 7, 2013
Thanks for the review! We love hearing from our guests! It's great to hear that you enjoyed your stay. Please come be our guest again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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410 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Miami, Florida
Level Contributor
610 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 301 helpful votes
Reviewed September 26, 2013

It is always a treat, literally, when checking into this hotel unless of course you check in after I do and miss your chance for a cup or two of “Hot Tamales” from the huge front desk candy jar.

The staff here is always friendly and the rooms with free Wi-Fi are spacious and comfortable. Although this property is away from downtown there are still a few nice restaurants nearby including P.F.Chang's.

However, one of my favorite dining treat is from “Rocks” the hotel bar. For about $10 try the open face meatloaf sandwich served on French bread and topped with jalapeno ketchup.

Hot tamale, it is delicious!

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DMBTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eleanor D, Front Office Manager at Crowne Plaza Little Rock, responded to this review, October 7, 2013
Thank you so much for taking time to tell us about your stay with us! We really enjoy hearing from our guests! It's so great to hear that you enjoyed your stay. Please come be our guest again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Des Arc, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 24, 2013

Normally when we arrive and want to check in early at hotels, we have to wait until after at least 3:00 P. M. This was not the case at this hotel. Charlotte and Michael went out of their way to find us a room for early check-in (this was before noon). They were polite and accommodating, and in return thanked us for being understanding. The rest of the staff was every bit as helpful and courteous, from the servers in the restaurant, to the caterers for our event and the housecleaning staff. The room was very clean and comfortable. The food at the restaurant was excellent (this hotel has an outstanding chef who was formerly with the Peabody, I believe). We had a huge selection at the breakfast buffet and lunch buffet that was provided to our group. I would definitely stay at this hotel again. Thanks again to Michael and Stephanie for being so helpful!

Room Tip: I would say all rooms are good. This hotel is near a freeway, which our room overlooked, yet we did...
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barbara A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eleanor D, Front Office Manager at Crowne Plaza Little Rock, responded to this review, October 7, 2013
We really appreciate the review! We love to get feedback from our guests! We especially love hearing that you enjoyed your stay! We hope to have you as our guest again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Woodlands, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 19, 2013

A very HUGE thank you to David Sims, Michael and Dennis and everyone at this Crowne Plaza! Our mother was at UAMS for a kidney transplant. We got this overwhelming list of hotels and called a couple, but when we spoke to David, he was wonderful. We explained the situation and he took care of everything! Our stay was wonderful; Michael and Dennis were very helpful with laundry support and every single thing!
We knew we could focus on helping our Mother during this time and our stay at Crowne Plaza was absolutely uneventful and their complete staff were very supportive. You can't plan these things you have to come when they call. David and his staff took a huge worry off of our plate and we cannot thank you enough.
The Waymans

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Debbie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eleanor D, Front Office Manager at Crowne Plaza Little Rock, responded to this review, September 24, 2013
Thank you so much for your kind words. Our staff takes great pride in taking care of our guests. It was absolutely our pleasure to be of service to you and your family during this difficult time. We hope to have you as our guest again soon under happier circumstances.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conway, Arkansas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 25, 2013

My wife and I stayed there over the weekend and it was great. I would recommend this hotel any time. Dennis Valentino was great and worked with us to get us the right room and near our party. He was great! I'll stay there again when in Little Rock needing a room.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kratli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eleanor D, Front Office Manager at Crowne Plaza Little Rock, responded to this review, August 26, 2013
Thanks for the review! It's great to hear that you enjoyed your stay with us. We love our guests! Please come stay with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 21, 2013

I have been staying at the Crowne Plaza for two weeks on business and it has been the best stay I have ever had in a hotel. The room is large and the bed is very comfortable. It's very clean and everything is cleaned and restocked in my room daily. Sometimes its hard for housekeeping to even refill coffee for the following morning! But not the case here. The staff is wonderful! Everyone is so friendly and attentive. Whenever I pass staff in the hall or on the elevator they are always asking how my stay is and if I need anything. I would recommend it without hesitation.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ds252207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eleanor D, Front Office Manager at Crowne Plaza Little Rock, responded to this review, August 26, 2013
Thank you so much for taking time to review your stay at the Crowne Plaza! We are so glad you enjoyed your stay with us. It is always so nice to hear from our guests! Please come stay with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DeWitt, Arkansas
Level Contributor
5 reviews
4 hotel reviews
Reviewed August 11, 2013 via mobile

Stayed here many times when it was Holiday Inn and it was fine. We were in Little Rock to attend a family members visitation but had to wait an hour and a half to get into our rooms. Front desk said the people in our rooms checked out very late. When we got to our rooms one wasn't completely ready. We just barely made it to the visitation. There was a pile of dirty towels outside my door at arrival and it was there when I left. The staff was indifferent. Writing a review like this is unusual for me as I'm very patient but this was a really bad stay. Also, breakfast for the executive floor was suppose to be free. Only for 2 in each room. Had to pay for the others.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelingGrams-2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eleanor D, Front Office Manager at Crowne Plaza Little Rock, responded to this review, August 26, 2013
Thank you for taking time to review your stay at the Crowne Plaza. We truly appreciate your feedback. We can only improve when we are aware of where we are falling short. Thank you again for bringing these concerns to our attention.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Little Rock

Property: Crowne Plaza Little Rock
Address: 201 S Shackleford Rd, Little Rock, AR 72211-5724
Phone Number:
Location: United States > Arkansas > Little Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in Little Rock
#18 Family Hotel in Little Rock
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Little Rock 3.5*
Number of rooms: 244
Official Description (provided by the hotel):
Come to The Place to Meet for business or leisure travelers at Crowne Plaza Hotel, Little Rock, located off Interstate 630 in a flourishing business community in Little Rock. Think of us as your personal retreat offering the finest customer service. Shop at quaint stores and sample delicious dining all within walking distance of the hotel. Browse through the contemporary shops at The Promenade at Chenal. Stay at our hotel furnished with contemporary decor in each of the 244 guest rooms, 11 suites, and an executive club level floor. FREE parking, Free Internet. Enjoy our luxurious bedding, pillow top mattresses, 32 inch LCD flat screen TVs, and CD players with MP3 plugs. Take a coffee break at Latte Da Coffee Bar featuring Starbucks Coffee before heading to our indoor /outdoor heated pool. Take advantage of our business center and stay fit in our exercise room. Explore all this capital city has to offer during your stay at Crowne Plaza Hotel, Little Rock. ... more   less 
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Also Known As:
Crowne Plaza Little Rock Hotel Little Rock
Little Rock Crowne Plaza

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