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All reviews shakespeare festival room was clean no elevator indoor pool stay there again front desk staff parking lot staff was friendly hot tub sizzler bw motel utah
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Reviewed May 21, 2017 via mobile

Happily surprised. This place is very well run. The rooms are clean, updated, and comfortable. The pillows, bed, and comforter are pretty good. The continental breakfast was hot, good, and the attendants were on top of it. I enjoyed the older 70's build with the updated freshness.

Date of stay: May 2017
Trip type: Traveled as a couple
Thank Bret P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BW_CedarCity, General Manager at Best Western Town & Country Inn, responded to this reviewResponded May 22, 2017

Dear Bret P,

I am very pleased to hear how well you were taken care of during your visit. Thank you for taking the time to let us know about your stay. We are aware that every traveler has many choices available when selecting accommodations. We appreciate your loyalty to our property and we will continue to do our best to be worthy of your selection.

Best regards,
May Nunez
General Manager
BEST WESTERN Town & Country Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2017

The hotel was clean. They served a good breakfast. The staff was excellent. The pool was closed for maintenance which was our reason for staying at this hotel. So to make up for it they upgraded our room.

Date of stay: May 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank roxannb628
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BW_CedarCity, General Manager at Best Western Town & Country Inn, responded to this reviewResponded May 22, 2017

Dear roxannb628,

I am sincerely sorry for the inconvenience our renovations may have caused throughout your stay. Please be informed that our indoor pool and hot tub are in service and we would love to have you back in the near future so that we can exceed your expectations. Unfortunately sometimes these notifications/alerts can be missed when booking online. We will do our best to make sure they are more easily visible when booking. If there is anything else I can do please do not hesitate to give me a call. Thank you and have a marvelous day!

Best regards,
May Nunez
General Manager
BEST WESTERN Town & Country Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2017

We were using the hotel as a home-base (for 3-days) while visiting the nearby National Parks (Arches and Zion); Cedar Breaks National Monument was closed while we were there (May 10-12, 2017) .  Unfortunately, the pool and whirlpool were under repair while we were there.  After walking in the National Parks, it would have been nice to relax in the whirlpool.  Didn't learn about the repairs until we checked in.  The front counter staff was helpful (and apologetic about the pool/whirlpool situation).  They also recommended a great Ice Cream Parlor (Palette's Creamery) right across the street.

A big plus was the excellent full, hot breakfast we enjoyed on the three mornings.  The full breakfast included scrambled eggs, bacon, sausage, waffles, a variety of fruits and juices, coffee, milk, several cereals and mixed nuts, dried fruit and other things I didn't have a chance to try.

Beds (two queen sized) were very comfortable.  Full sized bathroom with nice shower head.  Price was reasonable.

There is a very good history museum a few blocks from the Best Western.  The entry cost $4.00/person.

Date of stay: May 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
1  Thank rbart48
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BW_CedarCity, General Manager at Best Western Town & Country Inn, responded to this reviewResponded May 22, 2017

Dear rbart48,

I am sincerely sorry for the inconvenience our renovations may have caused throughout your stay. Unfortunately sometimes these notifications/alerts can be missed when booking online. We will do our best to make sure they are more easily visible when booking. Our indoor pool and hot tub are in service and we would love to have you back in the near future so that we can exceed your expectations. If there is anything else I can do please do not hesitate to give me a call. Thank you and have a marvelous day!

Best regards,
May Nunez
General Manager
BEST WESTERN Town & Country Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2017

Great breakfast! Good location! Well care for property! The only issue we had was at the pool and hot tub for being worked on so they were not available. The location was perfect for us to do day trips to Zion and Bryce national parks.

Date of stay: May 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank JEC1948
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BW_CedarCity, General Manager at Best Western Town & Country Inn, responded to this reviewResponded May 22, 2017

Dear JEC1948,

I am sincerely sorry for any inconveniences that you may have encountered. Please be informed that our pool is currently in service and we would love to have you back so that we can demonstrate how wonderful our hotel truly is. Thank you for taking time out of your day to let us know about your stay. Have a wonderful day!

Best regards,
May Nunez
General Manager
BEST WESTERN Town & Country Inn

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Reviewed May 16, 2017 via mobile

Checked into the town and country best western on Monday may 15, beautiful room, very clean. Nice cozy bed. The staff was awesome, especially Dakota. And the free breakfast was one of the best I have ever had in a hotel. We would definitely stay there again.

Date of stay: May 2017
Trip type: Traveled as a couple
Thank RGF1231
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BW_CedarCity, General Manager at Best Western Town & Country Inn, responded to this reviewResponded May 22, 2017

Dear RGF1231,

Thank you for taking the time to let us know about your stay. We at Best Western are aware that every traveler has many choices available when selecting accommodations. We appreciate your loyalty to Best Western Hotel & Resorts and we will continue to do our best to be worthy of your selection. I hope you have a marvelous day!

Best regards,
May Nunez
General Manager
BEST WESTERN Town & Country Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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