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“Great Location, Comfortable Rooms, and Remarkable Service” 5 of 5 bubbles
Review of BEST WESTERN Town & Country Inn

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BEST WESTERN Town & Country Inn
Ranked #3 of 22 Hotels in Cedar City
Certificate of Excellence
Hopewell, New Jersey
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great Location, Comfortable Rooms, and Remarkable Service”
5 of 5 bubbles Reviewed July 16, 2011

We stayed in two double bed rooms, which were both clean and comfortable. We were a ten minute stroll from the Shakespearean Festival and across the street from the a nice park. The walk was through a quaint downtown area full of fun shops and restaurants. The indoor pool and jacuzzi were clean and the ceiling had a vaulted, wooden ceiling. The staff was very friendly. The people at the front desk were kind enough to help me set up the free wi-fi connection. My eleven-year-old accidentally broke the coffee pot in the coffee maker while attempting to make tea. We paid to replace the coffee pot, and the front desk was very polite about the incident. The girl at the front desk even cleaned the glass from our room, because housekeeping had already left for the day. The beds were very comfortable. The view of the mountains was breathtaking. The landscaping was very nice. I loved the tree-lined walkways. The breakfast was very good. They had eggs, gravy and biscuits, waffle-makers, and a hot cocoa machine. (My children especially loved the hot cocoa.) The other items on the breakfast menu were pretty standard for a continental breakfast: juices, coffee, cereal, donuts, bagels, and bread. The hotel has two dining areas, one inside and one outside, so even though the breakfast was crowded, there was plenty of seating.

  • Stayed June 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MommyTravels4Fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_TownandCountry, Manager at BEST WESTERN Town & Country Inn, responded to this review, July 18, 2011
Thank you for taking the time to write us a review. We are so happy you enjoyed your stay with us, while attending the Shakespeare Festival! We appreciate the feedback about our employees, as we are continually training and trying to improve. We are happy you enjoyed our Downtown Location, with many different things to do and see! We hope we get the opportunity to serve you and your family again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,366 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
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English first
Ogden, Utah
1 review
4 of 5 bubbles Reviewed July 15, 2011

This is a very nice hotel. Rooms are very comfortable and clean.
The hotel staff are friendly and the location is conveniently located a few blocks from the Shakespearean Festival productions.

  • Stayed July 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pjacobsen53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_TownandCountry, Manager at BEST WESTERN Town & Country Inn, responded to this review, July 18, 2011
Thank you for taking the time to write us a review. We are so happy you enjoy staying with us every year! We appreciate the opportunity to continually serve you and hope to see you again next year for the Shakespeare Festival!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakeside, California
1 review
5 of 5 bubbles Reviewed July 14, 2011

This was the perfect hotel for us. The breakfast selection was way beyond our expectations.
We couldn't ask for friendlier staff at check-in. The best part for me was the clean room and I LOVED the bed. Where can I buy one? We would definitely stay here again and hopefully for a longer period of time.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mikeyclaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_TownandCountry, Manager at BEST WESTERN Town & Country Inn, responded to this review, July 15, 2011
Thank you for taking the time to write us a review! We really appreciate the feedback about your stay. We are so happy you enjoyed the new beds. If you contact us directly, we will direct you in the right direction to buy one of them. Please call 435.586.9900 ex. 700 or ex 707 and either of us can give you the information. We hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar City, Utah
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed July 7, 2011

When you get to a hotel that looks nice you expect the rooms to be the same. The town & country inn is above and beyond that! The rooms are FANTASTIC! They are very modern and new. The beds are SO great! I slept like a baby!

The staff is also very kind and the overall service is really great! They are friendly and willing to help you out and accomodate to your needs.

When they say a FULL breakfast, it's a FULL breakfast! Eggs, sausage, toast, waffels, fruit, milk, ceral, coffee, tea, the WORKS! I was impressed. To say the least, I didn't leave hungry!

Love the pool! There is an indoor and outdoor pool! Totally diggin it!

  • Stayed May 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kermany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_TownandCountry, Manager at BEST WESTERN Town & Country Inn, responded to this review, July 8, 2011
Thank you for taking the time to write us a review. We are so happy you enjoyed your stay here at the BW Town & Country Inn. We are glad you enjoyed the newly remodeled rooms, and the Deluxe Euro Pillowtop beds! We are happy you liked the appearance of our hotel. We take pride in our appearance, inside and out. We are so happy you left breakfast full and satisfied! We hope we get the opportunity to serve you again!
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Henderson, Nevada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 25, 2011

My wife and I were traveling to Salt Lake City for a family event and made reservations at the Best Western Town & Country Inn. They had great Wi-fi access and large rooms. Apparently both sides of the street have now been remodeled. Beds were comfortable, bathroom was clean and the breakfast had sausage, omelets and waffles. All in all, a good stay.

  • Stayed June 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank timl3453
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_TownandCountry, Manager at BEST WESTERN Town & Country Inn, responded to this review, June 27, 2011
Thank you for taking the time to write us a review. We are so happy you had a pleasant stay here at the BW Town & Country Inn. We are happy the Wi-fi worked well for you and you enjoyed the remodeled rooms. Thank you for the feedback on breakfast. We love getting feedback, so we can continually improve. We hope we have the chance to serve you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield
Level Contributor
46 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed June 21, 2011

The hotel location is a little confusing at first and there is a sign on each corner of the junction. The hotel is comfortable, clean and value for money. The outdoor pool was closed, we didn't use the indoor pool. Complimentary breakfast is served. The room is a large size and well equipped. We had no complaints at all. Nice town with a few restaurants to choose from.

  • Stayed June 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank hollymist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_TownandCountry, Manager at BEST WESTERN Town & Country Inn, responded to this review, June 24, 2011
Thank you for taking the time to write us a review. We appreciate the feedback, so we know how we can continuously improve. We are happy you enjoyed your stay here, and felt you earned your money's worth! We are happy you enjoyed the spacious rooms! We would love the opportunity to serve you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riverside, California
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed June 20, 2011

After leaving a wonderful hotel in Zion nat'l park, we stayed here one night on our way to the Lehman caves. The town of Cedar city seemed so nice that we expected the hotel to be the same. We chose this one in particular for the indoor pool.

The indoor pool is about 6' x 15' and was crowded with many screaming children and teenagers with no adults around. The kids were also shooting water cannons and squirt guns at everyone and everything. The noise level was deafening. I stayed 45 min with my son because he had never been in an indoor pool before. I needed a Xanax by the time I left. A hotel attendant never made a pool check during that time and they were out of pool towels. The chlorine was so strong it was burning my eyes (and I wasn't even swimming.

The trash cans around the facility were overflowing and the rooms were small. There was even a birthday bash going on in the room next to ours. I can't believe we paid $120 for THIS!

When I wrote to Best Western I was given a reply with words like 'sorrowful', give me a break!

The concierge was nice enough and gave us directions to a very cute park.

  • Stayed June 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank jadec12341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_TownandCountry, Manager at BEST WESTERN Town & Country Inn, responded to this review, June 21, 2011
We sincerely apologize for the inconvenience you had to endure during your stay. Due to the Utah Summer Games going on in Cedar City, which brings in many competitors from all over the Western United States; this resulted in many patrons enjoying the indoor pool during the night of your stay. We encourage you to talk to the Front Desk should you have any needs that arise, as they are very willing to ensure each guest a positive experience. For example, we do have more pool towels at the Front Desk, and would be happy to bring you the items you need. We hope you will give us the chance to serve you again, so we can earn back your loyalty.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Town & Country Inn

Property: BEST WESTERN Town & Country Inn
Address: 189 N Main St, Cedar City, UT 84720-2650
Phone Number:
Location: United States > Utah > Cedar City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Cedar City
#2 Family Hotel in Cedar City
#2 Romantic Hotel in Cedar City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Town & Country Inn 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Welcome to the BEST WESTERN Town & Country Inn! Many guests at our Cedar City hotel flock to the area for the famous Utah Shakespeare Festival. However, most guests are in the area to explore the stunning vistas, parks and mountains. Zion National Park is filled with hiking and mountain biking trails, while Bryce Canyon National Park is a favorite for nature photographers. Brian Head Ski Resort(R) is the place to be in the winter, and guests at our Cedar City hotel count on the warm, comfortable rooms we offer after a day on the slopes. Cedar City, Utah is a charming town where recreation, hospitality and great dining are in abundance. Even if you're just passing through, you'll be drawn to the simple appeal of the area. Our great location right on Main Street close to the Cedar City Regional Airport makes it easy to get around the area. Room amenities are top quality and we offer a great price for value. We offer a FREE hot breakfast every morning. The large size of the rooms means there's plenty of space to bring your gear, whether it's your mountain bike or snowboard. Our downtown location is amidst shopping and restaurants, but we offer two restaurants on site for your convenience, too. Hiking and cycling are a way of life in this region, and the outdoor entrance to most rooms greatly reduces hassle with luggage and gear. The friendly staff members of our Cedar City hotel are happy to provide advice on everything, from where to eat to licensing for state park requirements. No matter what brings you to town, you deserve to be comfortable and treated like family. We prioritize hospitality here and are committed to making sure you enjoy your stay. ... more   less 
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Also Known As:
Best Western Town & Country Hotel Cedar City
Best Western Town And Country Inn
Best Western Cedar City
Country Inn Cedar City
Cedar City Country Inn
Cedar City Best Western
BEST WESTERN Town & Country Inn Cedar City, Utah

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