We had a wedding in Thurmont this past weekend and our family rented four rooms at the Cozy Country Inn. Dissapointment is an understatement. For starters the woman at the front desk was very snippy bordering on being rude. the hotel provided us one small bar of soap for three people When I asked for more it was like asking for the moon. She finally relented and gave us more soap. This is not the way to treat a hotel guest who you want to pay a return visit and recommend the establishment to others.
The room we stayed in which was a one room cottage smelled from mold. There was hole or deep depression beneath the carpet in the middle of the room. It was an accident waiting to happen. Two of my other relatives had other bad experiences with their rooms. One cousin had an near asthmatic attack from the mold and when she told them she had to leave, for health reasons, they would not refund her money. She left anyway.
What is very strange about this inn is that they have a restaurant right next door. It is clean, nice looking with historic ambiance and offers a buffet with 30 choices. The help in the restaurant are all nice and so eager to be pleasing . Its like day versus night compared to the Inn.
My recommendation is that if you have to stay in Thurmont, by all means go to the Cozy Country Inn restaurant for any of its meals but avoid the hotel at all costs until the owners decide to make the necessary repairs, upgrades and train their front desk help to be nice to the customers. .
- Official Description (provided by the hotel):
- Conveniently located near points of interest and tourist attractions in Maryland and Pennsylvania. Make your stop a destination of its own. The unique Cozy, est. 1929, is still operated by the founding family. ... more less
- Also Known As:
- The Cozy Country Hotel Thurmont
- Thurmont Country Inn
- Country Inn Thurmont