We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Noisy” 3 of 5 bubbles
Review of The Roosevelt Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
The Roosevelt Hotel
Ranked #371 of 467 Hotels in New York City
Sandpoint, Idaho
Level Contributor
294 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Noisy”
3 of 5 bubbles Reviewed June 26, 2013

This hotel should be 2.5 stars, not sure what it's rated. It is somewhat clean, nice workout room, location is great, plastic cups in room, no coffee maker, no bathrobes, A/C rattled(loudly) all night and didn't cool the room. It's an old average hotel in a good location.

Room Tip: Check your A/C right away, if it's not cooling, change rooms.
See more room tips
  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank GTrooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review, June 27, 2013
Thank you for your comments and review. Our most sincere apologies for any issues you experienced regarding your a/c unit. Your concerns have been noted and will be immediately addressed. In the future, should you decide to stay again, our front desk does offer complimentary sleep kits (ear plugs and eye mask) to help easy our noise sensitive guests into sleep. Again our apologies and thank you for your valuable feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

8,241 reviews from our community

Traveler rating
    1,534
    3,016
    1,960
    1,030
    701
See reviews for
2,308
2,450
319
1,072
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,252)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Oslo, Norway
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed June 26, 2013

Roosevelt is a traditional and really nice hotel. The location is superb, with everything right outside the hotel doors. It's basically located on 5th ave. and was the perfect choice for us.

The rooms were clean. Could be in better shape but ok. Bed was big and comfy. We didn't eat at the hotel any of the days, we went out for breakfast, lunch, and dinner so I don't know anything about the hotel restaurant(s). However, the lobby bar is as it should be.

Hotel staff was friendly. I even had pre-ordered some items from online stores sent to the hotel and everything went well.

The only thing I could put my finger on were a couple of the bellboys idle counting tips in the lobby area.

I'm going to try out a couple of other hotels in NYC too, but I have no problem giving my recommendation for The Roosevelt Hotel to other travelers.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Fantorangen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review, June 27, 2013
Thank you for your comments and review. We are happy to hear that your NYC experience was made even more memorable by our central location, comfy beds, and friendly staff. Thanks again for your valuable feedback and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Coast, Florida
Level Contributor
231 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed June 25, 2013

The location of this hotel is excellent as its mid-town and has easy access to all the sites of Manhattan as the Grand Central station is very close and it is an easy walk to many of the mid town sites like Top of the Rock, Empire state and Times Square.
The entrance lobby is not great if you have heavy suitcases as there is a flight of stairs to get to the check in. There is a lift to take you up to the lobby but its out of the way and to be honest why do you have a flight of steps from the entrance when almost every visitor has baggage! Just put a ramp/walk way there next to the stairs.
The check in and out experience was not great either, the staff did not react when there was a queue forming by getting more people out to assist with the process.
The room was adequate, and like most rooms in NY it was small, but then you don't go to NY to sit in your room. We had a King room the bed was very comfortable but the bathroom was small and there was no desk for working at a computer and the air conditioning unit was old and very noisy, but least it was working!
The Breakfast was SUPERB, the buffet and the chef to cook eggs to order were all excellent.
The Bar on the left as you enter the hotel was very busy on the Friday evening but we still managed to get served and then on Saturday it was much quieter and the staff were very chatty and friendly.
The hotel has its own airport limousine service which we found out about by accident when we were leaving it was excellent and recommend you book it in advance( I think we were just lucky it was available when we came out to go to the airport) it was the same price to JFK as a regular cab but far superior.
Overall I would recommend this hotel and will stay there again, but I hope they do something about those steps at the entrance and the check in staff before I return.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Robertson;Mrs.a... R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review, June 27, 2013
Thank you for your comments and review. Our apologies for any issues your experienced during your stay. All of your concerns will be addressed. We are happy to hear that your overall stay was good and that you do plan to return. However, there are no future plans to add a ramp to our grand stair case at the entrance. Thanks again for your valuable feedback and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seven Hills
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed June 25, 2013

We stayed at this hotel for one night after a cruise trip. It was in an ideal location, not too far from Grand Central Station where you can catch any train or subway. On check in, the front desk personnel was not very friendly but weren't rude either. The rooms are very big and "roomy". Ours had 2 double beds which were a bit "lumpy" but as tired as we were from sightseeing all day and all the walking, it really didn't matter much. The rooms are very worn and could really use some updating, the sink in the bathroom had a huge crack in it. The front desk on checking out was MUCH more friendlier and provided a good start to my day. The bellman in the front "Tony" was very friendly also as it took a very very very long time for our car to come. Overall I guess it is a good place to stay but I paid less for other hotels and would probably stay at one of those instead.

Room Tip: We were put on the 6th floor and didn't hear much street noise because the air conditioner was q...
See more room tips
  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank CouncilSevenHills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review, June 27, 2013
Thank you for your comments and review. Our deepest apologies for any issues you experienced during your most recent stay. Rest assured, your concerns will be addressed. We are happy to hear that your overall stay was good and that our central location met your needs. Thanks again for your valuable feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scranton, Pennsylvania, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 25, 2013

Perfect location, close to the places we wanted to go. 2 of us stayed in one room, 2 beds & had enough room to get ready. Staff was extremely friendly. No problems with cleanliness or noise. I was satisfied with what I paid for, wasn't expecting much more than a clean, warm place to lay my head and shower!

  • Stayed January 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Monique W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review, June 27, 2013
Thank you for your comments and review. We are happy to hear that your stay was made even more memorable by our central location, comfy beds, and friendly staff. Thanks again for your valuable feedback and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wakefield, United Kingdom
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed June 25, 2013

Nice rooms, large beds, good for sightseeing Times Square, Central Park etc.
Substantial Buffet breakfast, which you have to pay each day for - not too costly.

Good restaurants nearby for other meals.

Bar in the Hotel. Have stayed here twice. Helpful staff for taxis.

Room Tip: We were on the 11th floor and not noisy at night.
See more room tips
  • Stayed September 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Red46_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review, June 27, 2013
Thank you for your great review. We are happy to hear that this was your second great stay. Thanks again for your valuable feedback and we look forward to your third visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 24, 2013 via mobile

My boyfriend and I booked The Roosevelt on Priceline for $116 a night . After reading some of the reviews I have to admit I was a little nervous. The room we booked was called a cozy queen room . When we checked in they had a king room reserved for us . The room looked exactly like the picture . The location of the hotel was wonderful .... And the little cafe in the lobby had Starbucks coffee which made me very happy . Grand Central is a block away and is awesome ! I would definitely stay there again !

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank idonails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review, June 27, 2013
Thank you for your comments and review. Yes, our central location is perfect for shopping, sight-seeing, and the theatres. Thanks again for your great review and we look forward to your next visit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
Row NYC Hotel
Row NYC Hotel
#337 of 467 in New York City
3.5 of 5 bubbles 15,856 reviews
Midtown
The New Yorker A Wyndham Hotel
The New Yorker A Wyndham Hotel
#271 of 467 in New York City
4.0 of 5 bubbles 10,710 reviews
Midtown
The Manhattan at Times Square Hotel
The Manhattan at Times Square Ho...
#288 of 467 in New York City
4.0 of 5 bubbles 6,669 reviews
Show Prices
Show Prices
Show Prices
Midtown
Grand Hyatt New York
Grand Hyatt New York
#309 of 467 in New York City
4.0 of 5 bubbles 8,126 reviews
Midtown
Hotel Edison Times Square
Hotel Edison Times Square
#307 of 467 in New York City
3.5 of 5 bubbles 8,985 reviews
Upper West Side
Empire Hotel
Empire Hotel
#313 of 467 in New York City
3.5 of 5 bubbles 5,602 reviews
Show Prices
Show Prices
Show Prices

Been to The Roosevelt Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Roosevelt Hotel

Property: The Roosevelt Hotel
Address: 45 East 45th Street at Madison Avenue, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#210 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Roosevelt Hotel 4*
Number of rooms: 1013
Official Description (provided by the hotel):
For a classic New York City hotel experience with the finest contemporary amenities, The Roosevelt Hotel offers 1,015 newly renovated guestrooms and suites. Opened in 1924 at the height of the Jazz Age, the "Grand Dame of Madison Avenue" continues to impress guests in its prime location in midtown Manhattan. The Roosevelt is the perfect combination of classical and modern creating a relaxing ambience in the city that never sleeps. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Despegar.com and Travelocity so you can book your The Roosevelt Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Roosevelt Hotel New York City
Roosevelt Hotel Nyc

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing