My husband and I made our first trip to the Big Apple in May, 2013 and stayed at this wonderful hotel. I should point out from the start that the only reason that I gave this hotel a 3 in my rating is because the hotel room had little natural lighting as it was in a "bay" and was directly facing another hotel room. This meant that we had to look up to see the sky to get an idea of the weather, and we kept our curtains drawn for privacy. That being said, one does generally not spend time in NYC to stay in the hotel room when on vacation, so this was a minor inconvenience only.
Upon our arrival, we were met by friendly front desk staff who immediately upgraded our room to a king sized bed. While "The Grand Dame of Madison Avenue" is not in a category of one of the more modern NYC hotels, our room was roomy and impeccably clean. The bed was cozy and comfortable...a great welcome to a weary traveler! The house cleaning staff were quite cordial and very cognizant of security needs (when our room was being cleaned, my husband was not allowed to enter it without having the door closed and having to insert his own card...Good work, girl! We appreciate that!). The Concierge service was wonderful and the front desk staff was fantastic, especially the young lady who helped us in getting our boarding passes.... which brings to mind, my only real complaint, which is probably true for many hotels, from my limited experience. We paid to have internet service at $14.95 USD daily and still had to pay extra through the lobby computer to get our boarding passes printed (You swipe your credit card into the computer and pay by the minute, plus an added charge per paper sheet). I feel that if you are already paying substantial internet fees, the ability to print two sheets of paper for boarding passes should be included. In our case, it ended up costing us a bit of money because we were not familiar with Mac computers.
All in all, our stay at The Roosevelt was quite satisfying. It is very close to Broadway and Times Square, so if you want comfort and friendly service without the noise and bustle of Times Square, this my be the place for you!
- Official Description (provided by the hotel):
- For a classic New York City hotel experience with the finest contemporary amenities, The Roosevelt Hotel offers 1,015 newly renovated guestrooms and suites. Opened in 1924 at the height of the Jazz Age, the "Grand Dame of Madison Avenue" continues to impress guests in its prime location in midtown Manhattan. The Roosevelt is the perfect combination of classical and modern creating a relaxing ambience in the city that never sleeps. ... more less
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- Also Known As:
- Roosevelt Hotel New York City
- Roosevelt Hotel Nyc