First of all, let's forget about locations. All Midtown Manhattan hotels are in a fantastic location. What really matters is what you're paying for inside those buildings. And unfortunately, like so many other hotels in this area it seems that the showpiece at The Roosevelt is also the lobby and reception area, and some facilities inside the rooms do seem to be completely disregarded. Quite frankly, the bathroom was just not up to expectations for a hotel of this rating. However, this is not the first time that I have encountered this problem in well-known Midtown hotels,which seem content to continue living off a reputation from a bygone era. Apart from the very drab, poorly maintained and dated bathroom, the rest of our room was quite nice and quite spacious by New York hotel standards, although there was a lack of drawer space for clothing. The plumbing from adjacent rooms was quite noisy at times when the showers were being used, but the biggest problem that we had was a door that led to an adjoining room. When that room was in use it afforded little if any privacy at all. However, the worst experience was when very noisy hotel staff decided to begin some sort of maintenance inside that room early one morning. In fact, they showed such blatant disregard for guests that were trying to get some sleep, that I was prompted to shout out for quiet on two occasions and eventually had to phone reception before any sort of order was restored. The upside, however, is that my fluency in Spanish has improved somewhat. Something else that I didn't like about this hotel was the often congested lobby and reception area, which probably had something to do with the fact that the lifts were so painfully slow to arrive. To be fair, however, this isn't a bad hotel by any means and the staff were for the most part very courteous. I just feel that more attention needs to be paid to those places that are hidden away from general view where hotel guests spend most of their time.
- Official Description (provided by the hotel):
- For a classic New York City hotel experience with the finest contemporary amenities, The Roosevelt Hotel offers 1,015 newly renovated guestrooms and suites. Opened in 1924 at the height of the Jazz Age, the "Grand Dame of Madison Avenue" continues to impress guests in its prime location in midtown Manhattan. The Roosevelt is the perfect combination of classical and modern creating a relaxing ambience in the city that never sleeps. ... more less
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- Also Known As:
- Roosevelt Hotel New York City
- Roosevelt Hotel Nyc