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Hotel Giraffe by Library Hotel Collection
Ranked #3 of 467 Hotels in New York City
Certificate of Excellence
Aberdeenshire
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“When can we go back!!?”
Reviewed October 28, 2009

Visiting on our 25th Anniversary and our first long haul flight we were made to feel very welcome by the staff.
We had requested a special welcome of "Romantic Rendezvous" – Rose petals, chocolate strawberries and champagne – and it was perfect…..better than Giraffes pictures…. see ours.
The room with balcony was to a very high standard, spotlessly clean and very comfortable.
Breakfast, buffet style was tasty, plentiful and beautifully presented in a very nice, relaxing setting. In the evening before going out for a meal we really enjoyed the complimentary cheese and wine.

The location was good with the subway and some nice restaurants within easy walking distance. We comfortably walked to the Empire State building – 10 Mins – and Grand Central Station. Just around the corner was the beautiful Madison Square Park and Flat Iron building – all best seen at night with views of the Empire State Building.

The staff were simply excellent. There to help but not in your face. Greeted warmly at breakfast and throughout the day they were happy to undertake tasks such as confirming bookings and calling cabs. They were all extremely professional and to a clear and consistent standard without losing the personal touch. They as much as the hotel made our stay so enjoyable. We loved the hotel and really our only disappointment would be the Rooftop Garden which was understandably closed for the season.

Having read our review and looked again at the website we feel it does what it says.
Well done Giraffe and thank you. We would not think of staying anywhere else in New York.

  • Stayed October 2009, traveled as a couple
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Helpful?
Thank Salander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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seattle
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 28, 2009

We had a wonderful time and enjoyed the hotel very much. By New York standards, the room was quite spacious, and very clean. The breakfast and wine and cheese exceeded our expectations. The staff was always friendly and very helpful.

  • Stayed October 2009, traveled as a couple
    • Value
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Helpful?
Thank SeattleBackstrap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bosotn
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 28, 2009

When in New York we ALWAYS stay at the Giraffe. The location is ideal, situated with access to the 6 train and 1 train and within easy walking distance to major tourist destinations; shopping, museums, theater, restaurants and parks.
The Giraffe is very hospitable. The saff makes you feel welcome. The rooms are big and roomy with a large bathroom and closet. The balconey adds some outdoor space and makes the room feel even larger. The bed and linens are clean and confortable. Towels are fluffy. The evening cocktail reception is always nice. It allows a short break between day and night. You can sit and relax in the comfortable and catch your breath to get ready for the night. Always something to do in NYC.
So , from check in to check out the Giraffe will always make a visit for any reason to NYC more enjoyable.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Squeeboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oregon
2 reviews
Reviewed October 26, 2009

My partner and I thoroughly enjoyed our stay in this wonderful boutique property. The room was very well appointed and comfortable. In addition, the staff was A+, always available and helpful, but never in the way. Key amenities -- high speed internet, continental breakfast, and evening wine and cheese -- were all included in the daily rate. With the midtown location there was a lot going on nearby and uptown and downtown were easily accessible.

  • Stayed October 2009, traveled as a couple
    • Value
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    • Service
Helpful?
Thank nwtraveler007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 24, 2009

From arrival to departure the Hotel Giraffe was the right choice for us. All staff were superb, professional and friendly. Jose warmly welcomed us and helped us on our way every day. Laura was bright, chatty and a delight to talk to. The Hotel is spotless and was great wake up in and go back to at night.

The morning started with the free continental breakfast, which we had every day. The cheese and wine was a relaxing start to the evening, but we only managed twice due to our busy schedule. Both are in the lobby of the hotel which, as a number of reviewers have mentioned, is not large, but we never had a problem getting a table.

The Giraffe is in a superb location, close to the Flatiron Building and Madison Square Park. There are plenty of good eateries around to suit all pockets. All areas from the lower half of Central Park to Battery Park are walkable but we tended to either get the subway (at 23rd or 28th) or a taxi to where we wanted to go and then walked back or vice versa. The area is very safe and we felt comfortable walking about at night. We stayed 5 nights (Wednesday to Monday) in a deluxe double room on the 10th floor. There is of course a certain level of street noise but it is not even remotely intrusive and we slept soundly every night.

The room was a relatively average size, and was fine for us and our teenage daughter. Very well appointed with balcony, great aircon, soft robes, toiletries, cable, DVD & CD players (the hotel also has a library of music and film for you to choose from), ipod dock (though it didn't charge my itouch). Turndown service at night with bottled water and little chocolates were a nice touch.

We went to New York to experience the city and this Hotel helped us do that to the full. We will stay at the Giraffe again and would highly recommend it.

  • Stayed October 2009, traveled with family
    • Value
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Helpful?
Thank Anne-Marie66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire
2 reviews
Reviewed October 24, 2009

Very nice hotel. The cheese and wine evenings are very relaxing after a day walking around New York. Helpful and friendly staff and classy decor. The little things make this hotel stand out such as free Wi Fi and access to computer in Lobby when other hotels charge for these sort of amenities. Only down side, no bar on side (at least when we stayed) but plenty of good ones in the vicinity. Near to subway for easy access to New York. Highly recommended.

  • Stayed October 2009, traveled as a couple
    • Value
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Helpful?
Thank HeliBunce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 23, 2009

We really enjoyed this boutique hotel. We have stayed in several hotels in NYC and found this to be one of the best. Very cordial staff - rooms kept sparkling clean each day. We left a few notes for housekeeping for extra pillows and towels and they never failed to meet our requests.
Location is key to many great restaurants and the Union Square farmer's market on Wednesday, Friday and Saturdays. Passes to nearby gym were a plus! We will return!

  • Stayed October 2009, traveled as a couple
    • Value
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Helpful?
Thank RunningTeam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Giraffe by Library Hotel Collection

Property: Hotel Giraffe by Library Hotel Collection
Address: 365 Park Ave South, At 26th Street, New York City, NY 10016-8801
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in New York City
#2 Business Hotel in New York City
#2 Luxury Hotel in New York City
#5 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Giraffe by Library Hotel Collection 4*
Number of rooms: 73
Official Description (provided by the hotel):
Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more   less 
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Also Known As:
Giraffe Hotel New York City
Hotel Giraffe

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