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“Great wedding experience here”

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Hotel Giraffe by Library Hotel Collection
Ranked #3 of 467 Hotels in New York City
Certificate of Excellence
Seattle, Washington
1 review
“Great wedding experience here”
Reviewed January 1, 2014

We chose the Hotel Giraffe based on the fact that it was part of the chain of hotels we've liked, but had not actually stayed there before booking a few rooms for family and friends, as well as the rooftop room for a small, informal wedding reception in between the wedding itself and a dinner out.

The staff was uniformly helpful. I wonder if it's because it's not a massively huge hotel? In any case, they were gracious with all kind of things--the fact that I checked 50x to make sure the room reservations for everyone were straight, that I wanted to see the table layout for the event, and that we were traveling with a toddler and wanted a rented stroller and other equipment in the room when we arrived.

We were in a suite, and although it was a little weird to look into offices and other business spaces, that's not really something the hotel can control. Besides, it meant that it was quiet after dark, and traveling with a child, that was important to us. If you're looking for a sweeping city line view, this isn't your place. If you'd like somewhere that doesn't have thumping club music at 2 in the morning, you'll be happy here, especially if you were like we were, on the 8th floor or above.

Emily, who is the event coordinator there, was so helpful, cheerful, and basically flawless in her execution of our plans. I kept having that weird feeling like something would go wrong, and nothing did! She went back and forth with me through a number of emails, and her warmth and willingness to work with me (we moved our wedding date so we didn't hit peak prices in the city) was much appreciated. She is a total gem, and my only regret is that I didn't get to thank her one more time in person in the middle of the wedding day melee.

Our family loved that there was coffee and other snacks on demand in the lobby, and the food at our reception was great. It's nice, because there weren't a whole lot of restaurant options compared to elsewhere in the city, largely because we had older folks in our party who couldn't walk for blocks.

It felt like a true home in the city among the chaos of the holidays, a wedding that we had only started planning 3+ months before, and coordinating a dozen or so family members. We have found our new home in the city for the next time we come back (we go to New York annually), and future staff will have a lot to live up to!

Room Tip: If you're noise sensitive, as I am, you'll want an upper floor. Some of our party who stayed...
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  • Stayed December 2013, traveled with family
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Helpful?
Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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UK
Level Contributor
138 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed January 1, 2014 via mobile

Chose this hotel based on rating and availability. Flatiron district good choice as easy to get to any other part of Manhattan. We had the one bedroom suite which was a great size for New York. It's only weakness was road noise. Reception area packed morning and evening for free breakfast and wine reception. Nice space to meet other guests could have done with a bit more festive decoration.

Overall would recommend as a solid central location

Stayed December 2013, traveled as a couple
Helpful?
Thank watpar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
1 review
Reviewed December 31, 2013

We cannot praise this hotel highly enough. The bedroom was more than adequate for our family of 2 adults and 2 grown up children, very spacious, comfortable and clean with all the amenities you would expect of a first class hotel. All the staff we encountered were friendly, courteous and could not do enough for us. The continental breakfasts were of the highest quality and more than enough to set you up for the day. The complimentary wine and cheese served in the evening in the comfortable lobby were a delightful end to a day sightseeing/shopping. We would definitely stay here again and would strongly recommend this hotel to anyone.

  • Stayed December 2013, traveled with family
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Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genève
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 29, 2013

We love the Giraffe ! We stayed there 6 nights in August 2013 with our kids aged 7 and 10. This followed a trip in Florida where we stayed in several hotels and the Giraffe was the last of our 3 weeks trip in the US… and it was far away the best hotel we had during all our trip in the US ! We particularly loved the perfect boutique hotel size, the design, comfort and amenities of the room, the location, the cleanliness, the nice lobby with the good cookies… all along the day, the cool but efficient staff, the rooftop bar, the wine and cheese hours, the adjacent Bread and Tulip restaurant and the fantastic location. We particularly liked to relax in the lobby with a glass of white wine after a full day of visit while Kids ate cookies and played. There is free WIFI all over the place. Madison park is just 5 minutes away and it is nice to go there with kids, there is a playground and the Flatiron building is just at the end of the Park, which is also home of the Shake Shack, when hamburger are perfect. Overall, if you want to stay in a luxury but relaxing place in a very nice neighborhood in New York, this is the place !

  • Stayed August 2013, traveled with family
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Helpful?
Thank scoubidou71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Level Contributor
109 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed December 29, 2013

Hotel Giraffe is a solid moderate hotel. This hotel was an expensive option for us but when we arrived we were pleasantly surprised at the quality of the accommodation and the inclusions. We had for two rooms at the end of the corridor that could be separated from the other rooms by an external door.

The rooms were a little darker and older than expected from the pictures on the website but still nice and a good size. The master bedroom had a king bed, TV with wardrobes and draws for clothing. It would have been better to have some more power points close to the bed.

There was a separate lounge area with a pull out sofa bed. There was still room to walk around with the bed left open. The mattress was not the most comfortable so I asked for a pillow top mattress to be provided. The hotel has a ‘sleep menu’ and has the additional mattress as an option for all the beds but we found the other beds were fine as they were. There was a large bathroom with translucent glass on the door. This seemed to be relatively private unless someone pressed their face right up against the glass. There was a large vanity with plenty of room for cosmetics and two washbasins. The shower was over the small but adequate bath.

The other room had two queen-sized beds and it was larger than the master bedroom previously described with a large identical bathroom. There was plenty of light and each room had Juliet balconies.

A “continental” breakfast was provided each morning in the lobby and was more than adequate. There is a self-serve coffee machine and the staff were happy to make hot chocolates for the kids. There was fresh fruit salad, yogurt, lots of options for bread, toast, bagels, scones and mini muffins. We were out for most of the day and into the night, but there were biscuits on display when we returned one day, which made me think they are there through the day as well as access to the coffee machine. After 5pm they serve complimentary biscuits, cheese, vegetable crudites and wine. It was lovely touch before heading out to dinner.

The staff were very helpful and charming, nothing was a problem. The experience was distinctly less impersonal than larger hotels. The attitude of the staff and level of service is a strong reason to stay here. My only criticism is that I would have liked more information about restaurants around the area. My email correspondence with the concierge was a little limited.

The hotel is in a good area of town and close to most attractions. It was nice to walk a few blocks to see the Flatiron building, stroll through the nearby park and go to a nice restaurant. Transport was relatively easy, taxis and subway, the hotel is on 26th street and we walked to 23rd street to use the subway. We ate at some good places around the area. Our favourites were Eataly (a large restaurant/Italian supermarket a few blocks away), and Pipali (a new and very good authentic Indian restaurant around the corner).

Room Tip: There are some rooms directly opposite the lifts. Although I don't know if these were noisy, we...
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  • Stayed December 2013, traveled with family
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Helpful?
1 Thank greenrock7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aledo, Texas
1 review
Reviewed December 28, 2013

Hotel Giraffe is small but potent! The employees were extremely helpful and pleasant.--best customer service ever! The location is great and rooms are very nice. We loved our stay here. Check out rooftop patio.

  • Stayed December 2013, traveled with family
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Helpful?
Thank Jan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Risley, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 26, 2013

We booked the Giraffe after reading reviews in TA.... What a fantastic boutique hotel! Warm and welcoming, intimate yet slick and professional. We had a 2 room suite for our family of 3.clean spacious, balcony, lots of extra touches and nothing too much trouble for the ever smiling staff. Complimentary Breakfast , the most amazing coffee machine which is free to use all day and night plus yummy home made cookies.... Cheese and wine also complimentary between 5&8pm whilst listening to the pianist.. We'll placed for both walking and hailing the yellow cab!! A great way to spend Christmas, we would definitely return. Fabulous .

Room Tip: Think they are all good but the balcony was a bonus.
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  • Stayed December 2013, traveled with family
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Helpful?
Thank MrsD91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Giraffe by Library Hotel Collection

Property: Hotel Giraffe by Library Hotel Collection
Address: 365 Park Ave South, At 26th Street, New York City, NY 10016-8801
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in New York City
#2 Business Hotel in New York City
#2 Family Hotel in New York City
#5 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Giraffe by Library Hotel Collection 4*
Number of rooms: 73
Official Description (provided by the hotel):
Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more   less 
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Also Known As:
Giraffe Hotel New York City
Hotel Giraffe

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