Where do I start with reviewing this gem of a hotel in Manhattan...
As soon as we arrived in a taxi from JFK airport we were greeted with a very warm welcome. Doors opened, cases taken from us. The hotel lobby is lovely, not too big like some of these 5 star resorts, it felt homely, warm and welcoming.
Asim from Reception checked us in and chatted to us whilst he went through the process, very smiley and welcoming us to New York. Phoebe was on Reception too, again making us feel very welcome. An additional bonus was that our suite was ready and it was only 1pm. We were taking to our suite by one of the staff and he chatted to us about the area, the hotel and showed us the amenities in the room, he opened the terrace doors, it was cold but snowing, he talked to us about where some of the sights were and they were in close proximity to the hotel.
We unpacked and there was plenty of space and hangers for our clothes and other items. The bathroom was compact but enough for our needs, the bed and bedroom very large for New York standards, and the lounge area was lovely.
After about 10 minutes Phoebe from Reception called to see if the room was to our satisfaction and if we needed anything - NICE touch!!!
The hotel offer tea, coffee, cappucinos etc all day with fruit, water and biscuits, cakes.
From 5pm - 8pm complimentary prosecco, wine, drinks and cheese are offered along with someone playing the piano. Its nice to relax in there after a long day sightseeing or just before you plan to venture out.
The staff again are on hand to answer any questions or to see how your day has been but without being intrusive. On the first night a complimentary bottle of wine was delivered to the room, again a nice touch and housekeeping offer a nightly turndown service.
Beds are massive and very comfortable, the rooms have blackout blinds and because its away from the usual touristy places its very quiet at night but still with a good local atmosphere.
Breakfast is in the hotel lobby, fresh bagels, pastries, croissants, fruits, cereals are offered along with refreshments - again very informal but satisfying enough for a busy day ahead. The staff are chatty, smiley and nothing is too much trouble (some English hotels could learn a lot from the Americans!!!).
The rooms offer toiletries, complimentary safe, iron and board etc so everything you need.
The staff will hail a cab if you need one, are happy to answer any questions you have and are always available if you need anything.
I have been to New York before and when I return I will now return to the Giraffe as I couldnt fault them at all whilst there over New Year.
Thank you so much to all at the hotel for making this the best hotel stay in New York I have ever had
- Official Description (provided by the hotel):
- Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, HotelPower, Orbitz, Hotwire, TripOnline SA, Cheap Tickets, Cancelon and getaroom.com so you can book your Hotel Giraffe by Library Hotel Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Giraffe Hotel New York City
- Hotel Giraffe