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“Great Hotel, Great Position”

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Hotel Giraffe by Library Hotel Collection
Ranked #3 of 466 Hotels in New York City
Certificate of Excellence
Melbourne, Australia
Level 4 Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Great Hotel, Great Position”
Reviewed January 3, 2013

Stayed in 2 rooms (side by side w common door) w 3 kids and 2 adults. Excellent sized rooms esp considering that we spent XMas there. Breakfast included which was nice considering it was freezing outside. Only complaint was that we paid a premium to stay there Xmas week but for 3 of the nights there the attached restaurant wasn't open and thus no room service either. This was the only detraction. Otherwise perfect base for exploring all that New york has to offer. Close to subway, short walk to Flatiron Building and Union Square

  • Stayed December 2012, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank John19661966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,646 reviews from our community

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Traveler tips help you choose the right room.   Room tips (671)
Date | Rating
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  • Danish first
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 31, 2012

The giraffe is a great boutique hotel - excellent service with good sized rooms. Breakfast is relaxed with lovely pastries and bagels. The cheese and wine every evening was a great addition. The staff are really accommodating and happy to help with arranging car hire or recommending restaurants. We had a fantastic stay here over Christmas and would highly recommend .

  • Stayed December 2012
    • Value
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Helpful?
1 Thank TSD01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kendal, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 30, 2012

We arrived at The Giraffe feeling slightly jaded after a long journey but were immediately impressed by the place. Very friendly and helpful staff and an immaculate room. Everyone asks for a room on a higher floor but we ended up on the 3rd. Don't worry, the noise from the street is massively reduced by the balcony doors and the nearby lift didn't disturb us at all. A visit to New York (if you want to soak it all up) means that you won't spend much time in your room but The Giraffe is a lovely oasis to recharge your batteries. The provision of a buffet breakfast was very welcome and allowed us to have at least one helathy meal each day! Cheese and wine in the afternoon was again a nice touch but we were on the move too much to take much advantage. Have a burger in The Shake Shack on the nearby square and enjoy a great pint (with excellent bar staff) at The Old Town Bar. There are loads of similar eating and drinking places around this area of NY and it really is a nice part of town. 100% recommended!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
203 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed December 30, 2012

Just returned from our bi annual stay @ HG. Q what's not to like.

Positives: great location for uptown & downtown, managers reception with wonderful nibbles & unlimited wine (being Brit this is a huge appeal:-)), complimentary breakfast, fruit available all day, rooms comfy & quiet (last visit was 701) turn down service nice touch, fridge in room useful for 2 week stay, really accommodating staff & management (even offering to get hold of & buy robe for me on their US account!) customer service second to none, DVD collection available, relaxed atmosphere, pianist in evenings, unpretentious guests, free wifi, free access to NYSC, complimentary anniversary gift...the list is endless.

Negatives (difficult but here goes): agree with review below- tv nightmare to understand how to use (& we even used to live in Manhattan too) room temperature controls flick between hot & cold very easily, DVD collection needs updating, shame no longer films pay as go service as previously available, managers reception this time was so cold we would veer towards our suite earlier than intended and wish more gluten free options available at breakfast.

Notwithstanding this, this is the best hotel I have stayed in NYC we prefer over Chatwal, Embassy suites, Hilton etc. Its personable & boutique. Stayed originally at Casablanca but prefer HG location.

Hope this helps.

Room Tip: Park Ave relatively quiet but the higher up your room & not on main facing road means quieter
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  • Stayed December 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FoodiemonkeyUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 29, 2012 via mobile

We stayed at Hotel Giraffe from the 22nd to the 26th December. Our entire stay was perfect. We have two children, 4 & 7, and stayed in room 1101. The location is peaceful and convenient. Madison Square Park is just a short walk away, as is Flatiron, Empire State Building, Union Square Garden, a 24-hour Pharmacy for all of your family's needs. The room was immaculate and the living area with sofa bed & satellite TV for the children was perfect. The Subway is just over the road (downtown) and two blocks up the road next to McDonalds (uptown). When you're in a City with so much to do and with so many places to explore, all you want is a safe, clean, friendly, comfortable and economical place to stay; Hotel Giraffe fits that bill perfectly. One morning at around 4 am another hotel guest knocked on our door persistently by mistake, we informed the hotel and they diligently investigated and resolved the matter satisfactorily. On Boxing Day after we checked out the Concierge looked after our luggage for the day, so that we could continue to enjoy New York at our leisure; when we returned in the snow another concierge hailed us a taxi and duly loaded our luggage. Breakfast is simple but perfectly adequate and enjoyable. The evening cheese and wine is also lovely after a long day of walking. We really would recommend this Hotel highly. Please just don't book room 1101 for next Christmas! Thank you. Enjoy...

  • Stayed December 2012
    • Value
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Helpful?
1 Thank KaiHunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 29, 2012

No doubt this was an experience of a Lifetime. I really enjoyed my stay at the hotel. Kudos to the staff !!! The staff was welcoming. Ambience was very nice an food was good. I will visit this hotel again.

  • Stayed November 2012, traveled on business
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Helpful?
1 Thank justinksmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 28, 2012

We are a family of 4 and stayed for 4 nights at the HG just before christmas. The staff were very friendly, helpful and gave the hotel a personal touch not found in larger hotels. The complimentary breakfast and evening drinks were just what busy and tired travellers need to start and finish the day. The rooms were well appointed and of a high standard. For being a city hotel it was quiet. The free WI-FI is a bonus. Would definitely stay at Hotel Giraffe again and highly recommend it to any prospective traveller wanting accommodation in a midtown location.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank adara2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Giraffe by Library Hotel Collection

Property: Hotel Giraffe by Library Hotel Collection
Address: 365 Park Ave South, At 26th Street, New York City, NY 10016-8801
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in New York City
#2 Family Hotel in New York City
#2 Luxury Hotel in New York City
#5 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Giraffe by Library Hotel Collection 4*
Number of rooms: 73
Official Description (provided by the hotel):
Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more   less 
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Also Known As:
Giraffe Hotel New York City
Hotel Giraffe

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