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“Great place in midtown!”

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Hotel Giraffe by Library Hotel Collection
Ranked #4 of 468 Hotels in New York City
Certificate of Excellence
Portland, Oregon
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great place in midtown!”
Reviewed December 26, 2012

This is an excellent midtown hotel. We traveled as a family and loved the location, rooms, and helpful staff. The continental breakfast was generous with fresh fruit, fresh squeezed juice, and pastries. A bonus was the complementary afternoon wine and cheese. We will definitely be back!

  • Stayed December 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Jonathan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,599 reviews from our community

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Rating summary
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (663)
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Lake Tekapo, New Zealand
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 25, 2012 via mobile

This hotel certain deserves its fantastic rating! Great rooms, great staff, and a very comfortable stay! The location is great as well, far enough away from the buzz that keeps you from sleeping, but close enough to walk everywhere! We didn't catch any public transport and visited Statue of Liberty, Central Park etc! Would come back in a heartbeat!

Stayed November 2012, traveled as a couple
Helpful?
1 Thank tammz_nz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed December 23, 2012

My husband and I stayed at your hotel in August. Location, staff, room amenities - everything far exceeded our expectations. I recommend your hotel to family and friends. Will definitely stay again!!!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
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Review collected in partnership with Easytobook.com

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange, CT
Level Contributor
165 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed December 22, 2012

Thanks to lower prices during the last few days just before Christmas I was able to finally stay at the Hotel Giraffe. It is a boutique hotel in the Gramercy Park area of New York and not at all touristy. In fact, it feels like a small hotel in Paris.

The hotel staff are outstanding and very warm and friendly. When I asked about the architecture in the area the manager showed me photos of the area from the early 1900s and gave me a brief history lesson--very informative.

The rooms are chic and beautifully decorated with lovely photographs dressing the walls. Beds are comfortable and linens are new and fresh looking.

The included breakfast is ample and served in the hotel's small, but cozy lobby. It includes toast, bagels, croissants, muffins, yogurts, fresh fruits, cereals, oatmeal, and assorted teas and coffees. The evening wine and cheese service from 5 to 8 includes crudites, nuts, fruit, crackers, and assorted cookies. All these extras, along with free newspapers and bottled water each day makes the room more affordable than others in its price category.They also have a pianist in the evening.

The hotel is in walking distance of Madison Park and Union Square--both very popular green spaces in heart of Manhattan. The four-times a week Union Square green market, Eataly (an all things Italian megastore), ABC Carpet (eclectic home furnishings), Barnes and Noble, and numerous Danny Meyer restaurants (Shake Shack, Union Square Cafe, and Blue Water Grill) make this area a destination.

Only negatives are an unfathomable TV remote and a hair-trigger heating thermostat (it went from hot to cold and back again with little provocation). Nevertheless, when prices are right, we will be back.

Room Tip: Ask for a higher floor.
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  • Stayed December 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank RebeccaRyanOrange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Rock BC
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 22, 2012

Celebrated my wife's 50th with a 3 nighter in NYC. This was our 2nd visit to Hotel GIraffe in 4 years. Love the location; close to subway station, and center of the City. This property has all the lux and high end features without the pretense. The rooms are large, big windows, some with balconies, great beds & linens. The lobby area is a social place that offers continental breakfast in the AM and wine & cheese in the PM, oh how civilized. The highlite for me is the staff; engaging, caring and committed to their guests experience. There is no arrogance or pretense amouongst them and no tip expectations. We will be back next time NYC calls. Thank you staff at HG.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1moreMarg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 22, 2012

We booked a one bedroom suite, which was a good size, and it included a pull-out queen sofa, coming in handy for our two children. The hotel seems relatively new and is on the corner of Park Ave & 26th St., a location we found convenient. We arrived well after the 3PM check-in time to find our room unavailable, but prompt attention from the personable GM, Peter Velk, remedied the situation. We liked our room, although the bathroom was a bit different, with a large rippled glass window in the door - still very private although permitting light to shine through the window into the darkened hall and parlor room at night; a bit annoying to others. Our room rate included the breakfast bar, which occupies the entire lobby each morning. Reminded us of a Marriott Courtyard set-up, albeit more upscale with barista drinks and better baked goods. No hot food available. The same location doubles as the courtesy happy hour spot.

The staff was exceptionally friendly and helpful, although the "concierge" help could be improved. We asked for nearby restaurant recommendations and found the staff unknowing for a handful of trusty local eateries except for a few across the street in either direction. The hotel had one restaurant, which we didn't try because it was closed when we wanted to, on Sunday. A bit odd we thought in a 24 x 7 city.

We drove our car to the hotel, which offers valet parking, a nice plus. But do allow a half hour to retrieve your car because a third party provides the services and parks cars blocks away.

Overall, our family had a good experience. We liked that it wasn't an impersonal mega-hotel, but more like a boutique, and again, service was fabulous.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RaleighSB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeenshire, SCOTLAND
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 21, 2012

An absolute gem of a hotel in New York City. The staff made us feel very welcome at this small hotel and we received a complimentary upgrade to a room with a small balcony overlooking Park Avenue. We were celebrating my wife's birthday and were welcomed to our room with a chilled bottle of prosecco and two huge cupcakes. Room was very spacious and very comfortable and very clean. Even although it was cold outside the room was always nice and cosy. Turn down service at nights along with chocolates was a very nice touch which was a nice welcome after a long day going about NYC. Breakfast in the mornings was excellent and the waiting staff were very polite and friendly. We experienced the cheese and wine on only one occasion and it went down a treat. The concierge was first class, I asked them to book a table at a restaurant that had been recommended to us by friends and they didn't give up until they had a confirmed booking. Thay also kept you right as regards directions and which underground train to use to get us where we wanted to go.
Every member of staff was polite and always ready to help.
As far as we are concerned this is the only hotel to stay in NewYork, when we return to NYC this will be the only hotel on our agenda to stay in.
Hotel Giraffe is very central to all the attractions which was ideal for us.
A very big thank you to all the staff at Hotel Giraffe for making our stay in NYC memorable.
Our next visit to the Big Apple will hopefully be not too far away.

Room Tip: We were on the 7th floor overlooking Park Avenue and we never heard any of the traffic.
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank newtooner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Giraffe by Library Hotel Collection

Property: Hotel Giraffe by Library Hotel Collection
Address: 365 Park Ave South, At 26th Street, New York City, NY 10016-8801
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in New York City
#2 Business Hotel in New York City
#3 Luxury Hotel in New York City
#5 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Giraffe by Library Hotel Collection 4*
Number of rooms: 73
Official Description (provided by the hotel):
Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more   less 
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Also Known As:
Giraffe Hotel New York City
Hotel Giraffe

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