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“Functional” 3 of 5 bubbles
Review of Radisson Martinique on Broadway

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Radisson Martinique on Broadway
Ranked #238 of 467 Hotels in New York City
Certificate of Excellence
London
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Functional”
3 of 5 bubbles Reviewed December 1, 2013

This hotel is in a great location if you're into Macy's Herald Square (almost opposite) or want to head to Chelsea and south Manhattan, but a long haul from the top end of 5th Avenue. We were here over Black Friday weekend so it was busy!! It's also on a really busy corner so you arrive at the hotel feeling slightly stressed, not a calm arrival! The lobby was always crowded (lots of air crew and tour groups coming and going) with nowhere to sit and relax, check-in was functional at best and nowhere near as welcoming as at other places we've stayed (Elysee, Helmsley Central Park). Breakfast was packed in the buffet room, so we headed down the stairs to the Cafe Martinique which was much more civilised. The room was ok (well maintained and well serviced) but could do with a couple of trimmings to make it cosier. Tried to upgrade to the Club floor but check-in didn't even seem interested in looking. Bed was very comfortable and the hotel was not noisy (we were at the back) once you were away from the lobby. It did the job but we won't rush back.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ginge21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,184 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (277)
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Winchester
Level Contributor
4 reviews
3 hotel reviews
4 of 5 bubbles Reviewed November 30, 2013 via mobile

We stayed here for 4 nights at the end of November. The hotel is in a great spot within 10 minutes walk of Times Square. On arrival we were greeted by door staff who opened the door for us and we entered a grand looking lobby area. Check in was handled efficiently and we were soon in our room.

We were a bit disappointed by the room...despite having booked a business class room it seemed small and lacked the features like bathrobes that other Radisson hotels have. We called down to reception to confirm we were in the right class of room and the hotel confirmed we were. However a few minutes later the phone rang again and we were told we were upgraded to a club level room on the top floor (18th). We said it wasn't necessary as we only called them to confirm, however they insisted so we moved. Our new room was bigger, although the bathroom was still a little underwhelming. The bathroom was clean but felt a little old, was small and despite being marble somehow didn't scream opulence and luxury.

Our new room was dual aspect and had great views of the Empire State Building and Chrysler Building so we were very happy.

The bar staff at the hotel bar were very good, including mixing up bespoke cocktails for us and being generally chatty and welcoming. We did struggle a bit with service in the hotel restaurant but the service during other evenings and also every breakfast was top notch. The adjoining 'Petit Poulis' restaurant was very very nice.

Despite being on the top floor the room was a little noisy, I think from the lift machinery however after the first night it didn't bother us too much.

All in all we had a great stay and would use the hotel again on a return trip to NY. The only things preventing a 5 star review are the small issues with service, noise and the bathroom.

Stayed November 2013, traveled as a couple
Helpful?
Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel, Indiana
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed November 26, 2013

Great location, great customer service. There is a subway station right outside the door which was very convenient. It was also close to Times Square and the other popular attractions. We bought the metro 7 day pass which gave us unlimited rides so we would stop at our hotel just to rest for a few minutes and refresh for our next destination. The hotel employees were all so friendly. The front desk clerks and the manager were very helpful in getting our room upgraded. The first room we had was a queen suite but we wanted a king suite. They tried to get us one but they only had a queen suite on the penthouse level so we took that. Unfortunately that room was smaller than the first but we stayed there anyway because it was at the top and we heard the noise level was better up there. We had a nice box of chocolates as a welcome gift. That was a nice surprise. We had free breakfast buffet vouchers for all the days which was great for our budget. There are Korean restaurants and bars across the street which we did enjoy. We were pleasantly surprised at how much we enjoyed staying at this hotel.

Room Tip: Room 1809 was small compared to the suite on the 7th floor. The bathroom was too small for two peop...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank pinkachoo10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 26, 2013

We had the pleasure of staying for 5days at the radisson Martinique. We were celebrating 30 years of marriage and decided to spoil ourselves! We could not have chosen a better hotel, the staff are tremendous in their knowledge of the area and cannot do enough to make you feel at home and welcome. I don't like to name people, but Ronnie out the front, Caroline and Christopher on the desks, Maria the maid and Lorrie the customer services manager all went what seemed like the extra mile, but I think that everyone gets treated with the same care.

The hotel is situated bang in the middle of NYC and travel via the metro is so simple and quick. It is a beautiful old building that is in great shape inside, clean, comfortable and inviting.

We look forward to returning in the not too distant future. Many thanks to,everyone for a trip that we will never forget for all the right reasons!

Best regards

John and Helga rose.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paparosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
5 of 5 bubbles Reviewed November 25, 2013 via mobile

the perfect place to stay in NYC!the htl is exactly in the middle of the big apple close to best hot points of interest!the staff is so nice and helpful...always showing a friendly smiles!the room was so comfortable and very big to be in Nyc!

Helpful?
Thank Mary S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
5 of 5 bubbles Reviewed November 24, 2013 via mobile

From the time you walk until the time you check the entire staff is friendly, hospitable, and goes out of their way to ensure you have a phenomenal stay in nyc. Not to mention the hotel is literally in the middle of all the city has to offer. The combination of a great staff and the perfect location makes this my new go to hotel when staying in New York.

Stayed November 2013, traveled as a couple
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ireland
Level Contributor
60 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed November 22, 2013

This was my second visit to this hotel and it was even better. The staff are magnificent, the hotel location is ideal for sightseeing, as a lot of major sights are in walking distance. The subway is right outside the door.
I was staying on the executive 17th floor, room spacious and quiet, executive lounge was available for newspapers, fruit, coffee etc.
Internet was a bit slow and as soon as I mentioned it to the guest services manager it was upgraded and worked very well.
breakfast was a buffet plenty of everything and a table with a view!
My Carlson membership was acknowledged on arrival.Late check out was facilitated.
The Café Martinique and Bar off the lobby, a perfect place to unwind.
I would not stay anywhere else in New York.

Room Tip: the executive floor, well worth the price
See more room tips
  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank travelvalIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Martinique on Broadway

Property: Radisson Martinique on Broadway
Address: 49 West 32nd Street, New York City, NY 10001-3811
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#126 Family Hotel in New York City
#174 Romantic Hotel in New York City
#185 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Radisson Martinique on Broadway 3.5*
Number of rooms: 533
Official Description (provided by the hotel):
Modern Hotel with French Renaissance exterior & traditional interior, housed in building dating from 1897. ... more   less 
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Also Known As:
Radisson Martinique On Broadway Hotel New York City
Radisson Martinique Broadway
Radisson Hotel New York City
Radisson Martinique Hotel
Radisson New York City
New York City Radisson
Radisson Martinique New York
Radisson Manhattan
Holiday Inn Martinique

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