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“Customer Service excellent”

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Radisson Martinique on Broadway
Ranked #233 of 466 Hotels in New York City
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Customer Service excellent”
Reviewed November 17, 2012

My second time staying here. Great location. Macys a hop skip & jump away. plenty of great restaurants nearby. Empire state just behind. Staff friendly & helpful. Room spacious & clean. Bar area comfy and staff excellent! Female bartender friendly & entertaining. Food yum. Will be back.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank 23223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Niceville, Florida
Level 4 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 16, 2012

A little dated, but well maintained hotel. However, it's in a very good location, right next to subway stations, and walking distance to major tourist spots, like, the New York Public Library, Empire State Building, Grand Central Station, Times Square, etc.

The hotel has a nice and decent sized lobby. The concierge (Michael) was very helpful when we asked him for questions/directions. However, a couple of the reception staff were not as nice and helpful, and was a little short with us when we asked for internet password/information.

Overall, a nice hotel in a great location! I would go back to stay in this hotel again.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bucket L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxfordshire, United Kingdom
Level 5 Contributor
64 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed November 14, 2012 via mobile

Another stay is this central hotel close to many attractions, shopping and nightlife.
My room this stay was large with Kingsize bed but usual pocky NY city bathroom, however such a large room is not always the norm here as its a bit hit & miss what you get - I have stayed in the smallest of rooms and beds in the US here!
View from my room (being at the back) was non-exsistant unless you like looking into other rooms or a brick wall so I kept the curtains shut. There is an advantage of being at the back though, no traffic noise, especially if you keep your AC/heating on steady to drown other hotel knocking and clanging.
The hotel bar is within the restaurant area and is small. The restaurant is busy and casual but perfect for a quick bite to eat and drink but nothing special.
I'll definitely stay again on business or for leisure as it has everything near by and a warm welcome from staff.

  • Stayed November 2012
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AiryTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level 6 Contributor
120 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed November 11, 2012

Hard to say if I liked it or not...
Pro's:
- location is good on 32nd and 6th / subway station just outside the hotel
- breakfast (à la carte) is great
Con's:
- it's all so outdated. this hotel needs a complete make-over.
- noise: I could hear everything (I mean e-ve-ry-thing) happening in the room next to mine

This hotel is mostly used by airline crews: they fly in, sleep, shop and fmy back. guess it makes sense for such a short stay. would not recommend this (very expensive) place for any longer stay.

Room Tip: make sure you specify the kind of room you'd like (I ended up with 2 queen size beds for a singl...
See more room tips
  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dreamlinerbxl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dublin
Level 4 Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 9, 2012

I have stayed here on a regular basis when visiting New York.

Great location, across the road from Macys in Herald Square, quick walk around the block and you are at the Empire State building, down a few more blocks and you are at Times Square.

The rooms are small but are nice and compact and suitable for a couple of nights on business and free wifi helps.

Breakfast is good as is the food in the Martinque cafe.

Good value for Manhattan and the location makes it that bit special

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jhdub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California, United States
Level 4 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 5, 2012 via mobile

The Martinique on Broadway is a beautiful and historic grand hotel located perfectly in midtown. Easy access up down/downtown/ and out of town. The friendliness and efficiency of the staff, and the quality of the rooms, exceeds the very reasonable prices for these levels of service in such an accessible location in one of the world's greatest cities.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thetinasmiths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delhi
Level 4 Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 2, 2012

I stayed in hotel for 2night 21-22nd OCT 2012, will recommend this hotel coz of great price and good location. 10min walk from Times Square and $210 perday is good deal, rooms are small but good location and ease to commute it valuable.
Empire state building is just 2min walk on backside street.

Breakfast is not good, not much variety...prefer to eat outside instaed of hotel cafe.

Room Tip: I got upgrade to Junior Suite but rooms are small if traveling with family.
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cadelhi77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Martinique on Broadway

Property: Radisson Martinique on Broadway
Address: 49 West 32nd Street, New York City, NY 10001-3811
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#124 Family Hotel in New York City
#172 Romantic Hotel in New York City
#183 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Radisson Martinique on Broadway 3.5*
Number of rooms: 533
Official Description (provided by the hotel):
Modern Hotel with French Renaissance exterior & traditional interior, housed in building dating from 1897. ... more   less 
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Also Known As:
Radisson Martinique On Broadway Hotel New York City
Radisson Martinique Broadway
Radisson Hotel New York City
Radisson Martinique Hotel
Radisson New York City
New York City Radisson
Radisson Martinique New York
Radisson Manhattan
Holiday Inn Martinique

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