Having never been to New York before we picked the Courtyard because of the Marriott name, and I am so pleased we did. The staff were very friendly and helpful and Frank the bellboy was so helpful to us. Alice from House Keeping was fabulous, and kept our room clean everyday.
BUT the best was yet to come, the day before we were due home the news was full of Hurricane Sandy and our flight home was cancelled. The staff extended our room stay without any problems, even though they were full. We were given lots of advise by the staff on what to do during the Hurricane, and we were told that their generator had been tested and was in full working order if the power was cut. Personnally I found the Hurricane quite scary, but I felt very safe and comfortable in the hotel.
And afterwards, well it was service as usual with very high customer service level.
Well done Courtyard ! and thank you :-)
- Official Description (provided by the hotel):
- Enjoy comfortable accommodations and a convenient location near exciting New York City attractions during your stay the Courtyard New York Manhattan/Fifth Avenue. Renovated in 2013, our Fifth Avenue hotel with only seven rooms per floor offers an unbeatable location directly across from Bryant Park and within walking distance of Broadway shows and Times Square. Modern guest rooms offer complimentary high-speed wireless Internet, spacious marble bathrooms and LCD cable televisions. After an action-packed day of sightseeing, relax in our comfortable beds featuring luxurious linens, thick mattresses and fluffy pillows. Stay productive during your stay at our Fifth Avenue New York hotel with our full-service business center and spacious in-room work desks. During downtime, enjoy a brisk workout in our 24-hour state-of-the-art fitness center with a variety of cardiovascular equipment and free weights. Book your stay at the Courtyard New York Manhattan/Fifth Avenue today for an experience in the heart of NYC. ... more less
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- Also Known As:
- Courtyard New York Manhattan/Fifth Avenue Hotel New York City
- Courtyard Fifth Avenue
- Courtyard New York City
- New York City Marriott
- New York City Courtyard