So I stayed there three nights, because it was a new hotel on our corporate list and a very good rate. Myself and two other colleagues stayed there. Despite having booked on the same day on the same rate, we ended up with very different rates, very different size and standard of rooms. Go figure?
They have a very good professional photographer, that's all I can say.
The hotel smells, moldy, damp. Not nice. My room was tiny (and I've stayed in tiny rooms in NYC). It was dirty, fixtures and fittings in need of replacement in the bathroom. While on the subject of the bathroom please request new toiletries when you run out, it doesn't happen automatically.
I arrived about 7pm, asked if I could get dinner, yes of course, we have room service. The menu is 'limited' but I rang down to order.. no one in 'room service' picked up, because 'room service' is actually the front desk! I placed my order. 5 minutes later a call back. Sorry the kitchen is shut. It's 7pm! Ok.
There are many things this hotel lacks - no gym, ok I can live without that, no room service to speak of, no bar, no restaurant, but there is continental breakfast on the 10th floor, don't bother! Oh you can get a glass of wine, no other alcohol, on a weds-sat on the roof terrace between 5-7pm??
Security is sparse. The staff under-trained. A bit surly at times. I wont be staying here again, nor by colleagues, and we're asking to have it taken off our corporate list. Sorry Marcel - you sounded great, you looked great from the professional photos, you're in a fab location but you really lack a lot to call yourself a boutique hotel in grammercy - you are definitely more BLUUUGGHHtique.
- Official Description (provided by the hotel):
- Just steps from the historic and exclusive Gramercy Park, the Marcel at Gramercy Hotel is far enough away from the bustle of Midtown Manhattan, but within walking distance to many of NYC’s most exciting neighborhoods. Take a break and stroll through our nearby neighborhoods; Gramercy Park, East Village, Chelsea, and SoHo. Find boutique amenities throughout each of the 136 guest rooms at this Manhattan hotel. The hotel features a 10th floor business lounge with free WiFi, TV, coffee and tea service along with a rooftop terrace with lounge chairs for relaxing and sun bathing while basking in the view of the Empire State Building. Whether your stay is for business or leisure, the Marcel at Gramercy Hotel offers everything you’ll need for an enjoyable stay in Manhattan. Come stay with us while you discover all that NYC has to offer. ... more less
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- Also Known As:
- Marcel At Gramercy Hotel
- Marcel New York
- Marcel Hotel Nyc
- Hotel Marcel New York
- Marcel Nyc