We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Friendly Helpful Staff, clean hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Courtyard New York Manhattan/Times Square
Ranked #227 of 470 Hotels in New York City
Certificate of Excellence
Reviewed January 25, 2011

We made a short trip to NYC. This was our first stay at the Courtyard Times Square, but it will not be our last. The staff is friendly, helpful. The sole to my boot (it snowed on Friday morning, Jan. 21) broke off. I asked at the front desk if they had glue. They checked, then called maintenance. Anthony called to say he had none but also need to buy some for his shop. He ran out, came to our room with gorilla glue. He would not take a tip. Anthony also was helpful in lowering the temperature of the room. The air conditioning was turned off because of winter - we like to sleep in a very cold room. Anthony solved the problem. Miguel at the front desk and George, in the lobby, were also helpful in ensuring our questions were answered and we found what we were looking for. This is a clean, up to date hotel close to subways, theaters, and museums. We have stayed at the Michelangelo, Four Seasons, and other high end hotels. Though the rooms are not as large, the staff is much friendlier, down to earth which is what makes a hotel feel welcoming. The breakfast is good, also. Definitely worth staying here.

  • Stayed: January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TravelWell040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (1,471)
Traveler rating
Traveler type
Time of year
Language
  • More languages

888 - 894 of 1,471 reviews

Reviewed January 24, 2011

This was my 3rd stay at this hotel (one time before remodel and two times afterward). As I have stated in my previous review, this hotel is a great location for Penn Station, Broadway, Times Square, and Rockefeller Center. If you are fit, you can pretty much walk between all of these locations from the hotel with no problems. Hotel was clean and rooms very updated. Almost a little too modern for my taste...I really dislike the 1/2 glass shower wall. Not user friendly and difficult to keep water off the floor when showering. Free internet in the rooms however, it is a bit slow. The best part of the rooms are the super comfy beds! Especially after being out and about on your feet all day, the beds are heavenly. Would recommend a stay here...great price for the location and quality of the hotel. Will stay again.

  • Stayed: January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank momof2inva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2011

We loved the free internet and coin laundry facility.
This hotel is close to everything and the room was very clean and comfortable.
We stayed here over New Years so it was an extremely busy time in NY. We wanted to stand in time square to watch the ball drop. We wished the hotel would have told us, that all the streets, including the street the hotel is on are blocked off - so we couldn't leave the street and were basically stuck at the hotel. Very disappointing. So for other travellers, this is a great hotel and very close to time square but dont expect to just walk out the hotel to watch the ball drop. If you want to be in time square for the ball drop you need to be there before 2pm!!

  • Stayed: January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nix32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2011

Myself and a couple of my friends stayed at this Courtyard as a mini vacation away from husbands and kids.. very accomdating and the perfect location to everything we wanted to see. I would highly reccomend this courtyard. Rooms are beautiful and breakfast was great :)

  • Stayed: February 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Leisha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2010

Good hotel & good location. Very nice room considering the price. Would definitely stay there again. No unwanted critters found!

  • Stayed: December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dianag1201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2010

I stayed for 2 nights and my checkout couldn't come fast enough. The location is great but allow an extra hour to get up or down the lifts. For $300 a night I had higher expectations. Certainly didn't expect to have to deal with roaches. And the manager didn't seem to worry about it when I complained. Oh really she said, thanks for letting me know. Oh and the lifts yeah you are right we have challenges. Not particularly the sort of response I was looking for after a 50 minute journey from the 6th floor to the lobby.

  • Stayed: December 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Nicke07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
salesdirecto, Director of Sales at Courtyard New York Manhattan/Times Square, responded to this reviewResponded January 18, 2011

Thank you for taking the time to review the hotel. We're disappointed to see these comments which is why I've sent a personal e-mail. My concern is that you've inadvertently posted for the wrong hotel. As you can see by the other reviews the hotel was completely renovated within the last year. All guest rooms and hallways at the Courtyard Times Square, 114 West 40th street have new custom carpet, wall covering, furniture, bedding ect.
I look forward to hearing back from you.
best regards,
Jim

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 15, 2010

I stayed for two nights at this hotel. The location is ideal if you are in Manhattan for shopping, as I was, because it is so close to Times Square, and it is between Fifth and Sixth Ave, in the midst of many famous brand outlets.

My mum had ordered some books from Amazon to be delivered to the hotel to save shipping costs, but here's where we encountered some problems. Because of our Chinese name, the order of the name was mixed up and therefore returned to the post office for being wrongly addressed. While it was the fault of the hotel for not verifying thoroughly enough that the shipping address was the same as the name on the reservation, the reception and concierge staff were extremely helpful in letting us know our possible options and helping us to call USPS. Thankfully, we managed to pick up our books from a nearby USPS office.

We love the free coffee machine, free printing services, and most of all, FREE Wi-fi access from the room. Beds are really comfortable, and the place is pretty new too.

TV services could be improved. Perhaps a channel guide would be helpful so we can zoom in on the channels we want to watch, instead of going on a big merry-go-round.

  • Stayed: December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rachel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
Courtyard New York Manhattan/Times Square West
Courtyard New York Manhattan/Tim...
#154 of 470 in New York City
1,136 reviews
Midtown
Courtyard by Marriott New York Manhattan/Central Park
Courtyard by Marriott New York M...
#229 of 470 in New York City
1,231 reviews
Midtown
Residence Inn New York Manhattan/Times Square
Residence Inn New York Manhattan...
#211 of 470 in New York City
2,447 reviews
Show Prices
Show Prices
Show Prices
Midtown
Courtyard New York Manhattan/Fifth Avenue
Courtyard New York Manhattan/Fif...
#289 of 470 in New York City
936 reviews
Midtown
Courtyard New York Manhattan/Herald Square
Courtyard New York Manhattan/Her...
#114 of 470 in New York City
784 reviews
Midtown
Courtyard New York Manhattan/Midtown East
Courtyard New York Manhattan/Mid...
#142 of 470 in New York City
2,339 reviews
Show Prices
Show Prices
Show Prices

Been to Courtyard New York Manhattan/Times Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard New York Manhattan/Times Square

Address: 114 W 40th St, New York City, NY 10018-2699
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#79 Family Hotel in New York City
#143 Romantic Hotel in New York City
#172 Business Hotel in New York City
Price Range: $184 - $650 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard New York Manhattan/Times Square 3.5*
Number of rooms: 244
Official Description (provided by the hotel):
Find your slice of comfort in the City That Never Sleeps when you stay at Courtyard New York Manhattan/Times Square. As one of the premier Times Square hotels, we invite you to experience the excitement of the Theater District, Madison Square Garden, Central Park, and Rockefeller Center, all within walking distance of our front doors. Following an adventure-filled day, retreat to unrivaled relaxation in our spacious rooms featuring free Wi-Fi, large work desks, flat-panel TVs, and luxurious bedding. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Priceline, Travelocity, Hotwire, Orbitz, Cheap Tickets, Hotels.com, TripOnline SA, Cancelon and getaroom.com so you can book your Courtyard New York Manhattan/Times Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott New York Manhattan / Times Square South Hotel
Courtyard Times Square South
Courtyard New York City
New York City Marriott
New York City Courtyard

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing