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“Luxury in Manhattan” 5 of 5 stars
Review of Courtyard New York Manhattan/Times Square

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Courtyard New York Manhattan/Times Square
3.5 of 5 Hotel   |   114 West 40th Street, New York City, NY 10018 (Midtown)   |  
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Ranked #215 of 467 Hotels in New York City
Kansas City, Missouri
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Luxury in Manhattan”
5 of 5 stars Reviewed July 22, 2014

This hotel has a tricky elevator system but once you figure it out it's easy! The hotel has so many wonderful restaurants and bars to accommodate different palates. The staff was very helpful when we needed it. Great street access and theaters right across the street. Loved staying here in Times Square!

  • Stayed February 2014, traveled on business
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jel1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, August 17, 2014
Dear Jel1234,

Thank you for your review of your visit to our hotel and NYC. I am very happy to learn you enjoyed all that New York has to offer.
Thank you for being our guest. We hope to be of service to you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,231 reviews from our community

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Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 22, 2014

Very nice hotel in a very nice location. Front desk staff was very helpful. Room was nice. The people working the Nosh restaurant downstairs could have been friendlier, but hey this is New York. Overall, a very nice stay in a class hotel.

Room Tip: Wi-Fi was free but SLOW
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, August 17, 2014
Dear Jim L,

Thank you for your recent review of your stay at our hotel. Thank you for the wonderful comments about our Front Office staff. I am very pleased they were helpful to your needs.
Thank you for being our guest. We will see you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alness, United Kingdom
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 22, 2014 via mobile

The locations is amazing, 5 minutes and you're in the middle of Times Square. The rooms are basic but if you're spending a long time in your hotel room in NYC you're doing it wrong!! The toiletries were nice, as was the coffee machine but the amount of coffee and the dried milk powder let it down.

Stayed June 2014, traveled with family
Helpful?
Thank Caroline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, August 17, 2014
Dear Caroline S,

Thank you for taking the time to review your recent visit to NYC. I am pleased you found our room to be comfortable for your needs. I am glad you enjoyed the in room coffee maker as well.
Thank you for staying at our hotel. We look forward to serving you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basel, Switzerland
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 21, 2014

The location of the hotel is great and cannot be denied. Just a few minutes from Times Square or 5th Av it is right in the middle. Rooms are small not really a lot of space if you are more than 2 people, especially because of luggage. But good room equipment and good room service. Service at check-in was not nice at all and when I asked about the bed size they just shouted at me, that they only have one. So was ok but not special.
If you look for a place in the centre and just for being in their for the night and you don't need that much space it is good!

  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank jzguri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, August 17, 2014
Dear jzguri,

Thank you for taking the time to review your recent visit to our hotel. I was very disappointed to learn about the service you received from our Front Desk team. I will be sharing your comments with our staff in order to improve our services.
Thank you for sharing your feedback. We hope to be of service to you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
45 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 21, 2014

We stayed one night here as a family. I thought everything about this hotel was great. The check in staff were helpful and friendly, as was the concierge.

We had screwed up our booking with priceline so actually arrived without a reservation but the rack rate was actually surprisingly reasonable.

The hotel is ideally located, mere steps from a red line subway station (I think it's the 1 line, but I forget!) and it has a chemist right on the corner. It is on a quiet side street but is still only a minute or so away from Times Square. The only problem is if you require a taxi upon departure, as you find you have to go out to the nearest avenue to hail one.

Free wifi was a very nice touch and is all too rare these days.

I recommend this to you unreservedly.

Stayed June 2014, traveled with family
Helpful?
Thank sandersandrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, August 17, 2014
Dear sandersandrew,

Thank you for your wonderful review of your recent stay at our hotel. I was very pleased to hear that you found our staff to be friendly & helpful, and our location to be convenient to all there is to do and see in NYC.
We are very happy that you enjoyed your stay at our location, and hope to see you the next time your travels bring you back to the NYC area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 21, 2014 via mobile

You have to admire the Marriott development and design people on this hotel. It's almost as if someone sat down and listed the minimum room requirements a business traveler would need. The room has just enough space to cover the essentials for a brief stay (coffee machine, mirror, small desk, safe, big television, chair, etc.). Not much room for anything else so pack lightly. Wifi is excellent.

The location is decent although Eighth Avenue can be a bit grimy at times. Still, it is a short walk to Time Square and Broadway and the lobby is always well supervised.

The service is great as it is a Marriott. The employees always have a smile and strive to provide great customer service. The lobby is small and there is a great deal of hustle and bustle, but you are always made to feel welcome.

Stayed July 2014, traveled as a couple
Helpful?
Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, August 17, 2014
Dear Alan S,

Thank you for your wonderful review of our hotel. I am very pleased that you found our staff to be friendly and helpful, and our rooms to be comfortable for all your needs. Our location is great for all there is to see and do in the Times Square area.
Thank you for staying with us. We hope to see you very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monroe, New York
Level Contributor
130 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed July 21, 2014

I am at a different Marriott property almost every week for work. I came to this location because I needed to conduct some interviews and it was centrally located in Manhattan. The location whether for business or fun is ideal. It is in the heart and thick of NYC. Subways are nearby and you are really walking distance of so much. The nice thing about this location was that I heard very little noise (which very often can be an issue in NYC). Check in was quick and easy. I was also upgraded to a suite(I have Platinum status) which was nice. The suite was great - room was modern and completely updated. The bathroom was huge which you don't often get in NYC, the bed was super comfortable and the living area was very spacious as well. The staff was great and I set up shop to do interviews at Nosh(their restaurant area). Overall a great experience and I would definitely return to this specific location.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank ATO39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, August 17, 2014
Dear ATO39,

Thank you for your wonderful review. Thank you for being such a loyal Marriott customer. I was very happy to learn that you were upgraded to one of our suites upon arrival. Our location is very central to all there is to do in New York. Our rooms are extremely quiet since we are not located in the "heart" of Times Square.
Thank you for staying at our hotel and we look forward to your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard New York Manhattan/Times Square

Address: 114 West 40th Street, New York City, NY 10018
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#147 Romantic Hotel in New York City
#153 Family Hotel in New York City
#177 Business Hotel in New York City
Price Range (Based on Average Rates):
Hotel Class:3.5 star — Courtyard New York Manhattan/Times Square 3.5*
Number of rooms: 244
Official Description (provided by the hotel):
Discover an ideal destination for experiencing the sights and sounds of New York City at the Courtyard New York Manhattan/Times Square. Our hotel's refreshing amenities and intuitive service are complemented by an incredible location in the heart of the city. Whether traveling for business or leisure, guests are less than a five-minute walk from Times Square and only two blocks from Bryant Park. Experience Broadway and the Theater District, Madison Square Garden, Central Park and Rockefeller Plaza, all within walking distance of our Manhattan hotel. Conveniently situated just a block from the 42nd Street Subway station, you can easily access other NYC destinations while enjoying the vibrant vibes, world-class museums, restaurants and shopping found in Manhattan and Times Square. Redesigned, our contemporary hotel rooms feature free Wi-Fi, luxury bedding, comfortable work areas and mini-refrigerators. Enjoy healthy breakfast options from nosh!, our signature cafe, and fuel up for a day of adventure. ... more   less 
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Also Known As:
Courtyard By Marriott New York Manhattan / Times Square South Hotel
Courtyard Times Square South
Courtyard New York City
New York City Courtyard
New York City Marriott

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