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“Loved this hotel” 5 of 5 stars
Review of Courtyard New York Manhattan/Times Square

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Courtyard New York Manhattan/Times Square
3.5 of 5 Hotel   |   114 West 40th Street, New York City, NY 10018 (Midtown)   |  
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Special Offer
20% off Weekend Stays
Ranked #219 of 478 Hotels in New York City
Certificate of Excellence
Dublin, Ireland
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Loved this hotel”
5 of 5 stars Reviewed April 22, 2014

My boyfriend and I stayed here for Easter week. It was a thoroughly enjoyable stay. The staff are extremely friendly and helpful. The rooms are surprisingly spacious and well equipped. The location is excellent, really close to times square and subways etc. We had an amazing time! I would definitely stay here again.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank AoifeTraynor1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, May 25, 2014
Dear AoifeTraynor1,

Thank you for the great review of our hotel. I am very happy to hear that you and your boyfriend enjoyed your stay in NYC during easter week. I am very pleased that you found your room to be comfortable and spacious, and our staff to be helpful.
We hope you will stay with us again the next time you are in the NYC area. We look forward to your return!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,311 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (197)
Date | Rating
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English first
Basingstoke, United Kingdom
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 20, 2014

We just returned from 4 nights at this hotel. We had a great stay and were very pleased we chose this hotel. The location is excellent for Times Square but far enough away from the hustle and bustle. The hotel staff are very friendly and helpful. Our room was of a good size (especially for NYC), very clean and well appointed. The fact that there is a Starbucks on-site was an added bonus. We managed to sleep well as the beds are very comfortable and the hotel itself was very quiet, we weren't disturbed by other guests at all! Amazing, would definitely stay here again. Thank you.

Room Tip: We had room 2102 with a view of Empire State Building from the bed!
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Rover500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, May 25, 2014
Dear HantsMcC4,

Thank you for taking the time to review your recent stay at our hotel. I am so pleased you found the location to be convenient, yet quiet, and our staff to be professional and helpful.
I am also very pleased to learn that you enjoyed our Starbucks.
We hope to see you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
127 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed April 17, 2014 via mobile

I'm a die-hard marriott loyalist and generally prefer the full service establishments over courtyards. That said, the marquis was insanely expensive this week so I decided to give this courtyard a try (there was a special on the marriott website). I was pleasantly surprised. The location is great. It's near broadway and Times Square but is down 40th so there is not as much noise as the properties right on Times Square. It seems to have been recently refurbished so the rooms are clean and well decorated. There is a restaurant that serves coffee, light breakfast (eg made to order breakfast sandwiches, yogurt parfaits, etc), and snacks. I would definitely stay here again.

Stayed April 2014, traveled on business
Helpful?
1 Thank AbsJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, May 25, 2014
Dear AbsJ

Thank you for your wonderful review of our property. Thank you for being such a loyal Marriott customer! We hope you will stay at our property the next time you are in the NYC area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elizabethtown, Pennsylvania
Level Contributor
117 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed April 16, 2014

We wanted a hotel near Penn Station as we were taking the train in from PA for the weekend. We wanted to be able to walk to our hotel easily w/o having to take the subway. We were going to a Broadway show that night and we wanted a hotel not too far from the theatre. This Marriott fit the bill. We were also able to have the hotel store our luggage for us after we checked out as our train did not leave till evening and we didn't want to drag our suitcase around w/ us.
We asked for a room w/ a view of the Empire State Bldg and we did, albeit somewhat obstructed view. The room was comfortable and the bathroom was spacious and clean. There was a desk and armchair. The king size bed was comfortable w/ lots of pillows.
We did not eat in the restaurant or go to the gym so I cannot comment on those areas.
We got the room on Marriott Rewards points but if we had to pay for the room, I think the rate was reasonable for NYC.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank safety_princess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, April 19, 2014
Dear Safety_Princess,

Thank you for taking the time to review your recent stay at our hotel! I am happy to hear that our location was convenient for all you wanted to do and see in NYC!
I am also very pleased to hear that you found our rooms to be comfortable and clean, and our staff to be helpful.
Thank you for being our guest. We hope to be of service to you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 15, 2014

The room was small but this is normal for Manhattan hotels. The bathroom was large and you did get a small fridge in your room which is rare in Manhattan hotels. It was clean, modern and bright & airy. The staff was friendly --the cleaning crew, bellman and front desk was very approachable and very into customer service. I'm from New York and usually stay at hotels because I don't want to stay with family. I do recommend this hotel for tourists and families because the staff was outstanding with advising hotel guests where to go and how to get there.

Room Tip: Modern, clean, great location and large restroom
See more room tips
  • Stayed April 2014, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Urban M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, April 19, 2014
Dear Urban M,

Thank you for your wonderful review of our hotel! I am very pleased that you found all of our staff to be exceptional and our rooms to be comfortable and convenient for your needs.
Thank you for being our guest. We look forward to being of service to you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed April 13, 2014

My title says it all. Reasonable price given the location. Only 2 blocks from Times Square. Important not only for seeing Times Square, but also the location for bus and ticket pickup, and only a couple additional blocks to Broadway shows. Staff was EXTREMELY friendly (obviously well trained), and the property and room was in very good / like new condition.

The only downside, the rooms were really small. We had 2 twin beds for a family of 4, but that was pretty cramped. I would have loved if I was alone on a business trip, but too small for the family including luggage. Fortunately, we weren't in the room much, but getting dressed everyday was like a game of twister!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Bknsf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, April 19, 2014
Dear Bknsf,

Thank you for taking the time to review your recent trip to our hotel. I am so happy to hear that you and your family enjoyed visitng NYC. Our location is great for all that New York has to offer. I am also very pleased to learn that you found our staff to be friendly and the hotel to be clean.
Please contact me directly the next time you and your family visit the NYC area again. I will do my best to upgrade you to one of our larger suites so you can be more comfortable.
Thank you for being our guest. We hope to see you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, CO
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 11, 2014

You don't get much for the money in Manhattan, but this is a good place because of location. Rooms aren't very large for a Courtyard, and there is basically no view, other than looking into the windows of other buildings.
Rooms are clean, and staff is courteous and helpful.
If you are going to Broadway, Times Square, 30 Rock, they are all in walking distance.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Steveatus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifer_spensieri, Front Office Manager at Courtyard New York Manhattan/Times Square, responded to this review, April 19, 2014
Dear Steveatus,

Thank you for taking the time to review our hotel. Our property have very limited views unfortunately. I am sorry your room looked onto other buildings in the area. I am however very pleased to hear that you found our location to be central to your needs while visiting our city. Thank you for your great review of our staff. I will be sure to share your comments with them.
Thank you for being our guest. We hope you will return to our hotel in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard New York Manhattan/Times Square

Property: Courtyard New York Manhattan/Times Square
Address: 114 West 40th Street, New York City, NY 10018
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#147 Romantic Hotel in New York City
#153 Family Hotel in New York City
#177 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Courtyard New York Manhattan/Times Square 3.5*
Number of rooms: 244
Official Description (provided by the hotel):
Discover an ideal destination for experiencing the sights and sounds of New York City at the Courtyard New York Manhattan/Times Square. Our hotel's refreshing amenities and intuitive service are complemented by an incredible location in the heart of the city. Whether traveling for business or leisure, guests are less than a five-minute walk from Times Square and only two blocks from Bryant Park. Experience Broadway and the Theater District, Madison Square Garden, Central Park and Rockefeller Plaza, all within walking distance of our Manhattan hotel. Conveniently situated just a block from the 42nd Street Subway station, you can easily access other NYC destinations while enjoying the vibrant vibes, world-class museums, restaurants and shopping found in Manhattan and Times Square. Redesigned, our contemporary hotel rooms feature free Wi-Fi, luxury bedding, comfortable work areas and mini-refrigerators. Enjoy healthy breakfast options from nosh!, our signature cafe, and fuel up for a day of adventure. ... more   less 
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Also Known As:
Courtyard By Marriott New York Manhattan / Times Square South Hotel
Courtyard Times Square South
Courtyard New York City
New York City Courtyard
New York City Marriott

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