Stayed for 7 nights at the beginning of January (2013) and wasn't expecting anything amazing from a 2* hotel (and the price I paid) but everything was brilliant.
Location: Couldn't have asked for better. A block or two away from Central Park, 7ish minute walk from Times Square, loads of subway stations < 5 minute walk. SO many coffee/cafe shops and restaurants, plus a 24 hour McDonald's right next door. Wasn't too far from JFK airport either (I got the subway/air train and only took me 45ish minutes altogether).
Staff: Friendly and helpful. Didn't actually need them for anything other than checking in and out but I saw them helping other people out several times.
Housekeeping: Friendly and flexible. There were several days when I was still in my room when they arrived (first few days it was 10am and then after that around 4:30pm for whatever reason) and the woman always said it wasn't a problem and she'd come back later (which she did). I also declined them on the first day (so jet-lagged) and she still gave me extra towels just in case.
Room: Fine overall. I didn't think my room was /that/ small to be fair. It was a decent size for myself on my own anyway and I had room to move around (especially with a giant suitcase).
TV worked fine, got full (free) wifi signal (such a bonus), phone worked (although I didn't try ringing anybody). Wardrobe was a tiny bit small for hanging long things like dresses but you got two drawers so I did have enough space. I didn't have a view of anything (the window was frosted glass) but I looked out of the stairwell window next-door to me and had the view of a brick wall and could just see the Hearst Building. I didn't come for the hotel views though.
The shower was fine but slightly temperamental about what temperature it wanted to be. I spent a good 5 minutes trying to get it off freezing cold and then boiling hot (but it was fine once I'd adjusted it) one day and then another day it went from hot to warm and back again several times. Other than that it was okay.
I have to admit that the bed was my worst nightmare. Don't get me wrong, it was clean, extremely comfy, and I'm sure it was bigger than a Queen size bed but the mattress is the softest thing ever. I have a bad back so sleeping on it was really bad some nights (especially if your muscles are already killing from walking around all day). I had to get up in the night at one point and lie on the hard floor for an hour because it was hurting. I did slightly adjust to it at the end of my week but it still hurt. I loved lying in it to watch TV and stuff because it was so comfy but not for sleeping I'm afraid.
The air-con (which I didn't actually have on) was noisy at some points, especially in the early hours of the morning when it would come back on (even though it was off?) and make a bit of a noise. It was also quite noisy in the evening.
The smoke detector has two red blinking lights on it which blink every 5 seconds or so. Didn't notice it in the day but at night it drove me crazy! I hate things like that (I don't know why) and I bet nobody else had noticed it but I had to block it out by having the duvet over my head (which I do anyway so wasn't really an inconvenience)
Finally, I did experience noise during the last few nights of my stay. I was on the third floor right by the stairwell (which is right over reception). I'm not sure if people had just arrived or were just getting in but there was REALLY loud door banging (made my room shake) at 3am on one night which happened several times during that night. Another night there was also loud talking below me and again door banging (just not as bad). Couldn't tell if it was from above or below.
There was also a pigeon which had made it's home outside of my window so for about 4 mornings at 8am I was woken up by it cooing, flapping it's wings around, and banging (lightly) on the window. It was actually quite amusing.
I was woken up by loads of fire engines going past one morning (other than that you couldn't hear the traffic apart from a few police cars and cars beeping every now and then) but I found out on the news that evening there had been a really bad fire a few blocks away so I'll let them off.
Overall, amazing location, brilliant hotel, would definitely stay here again.
- Official Description (provided by the hotel):
- Heart of New York's busy midtown. ... more less
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- Also Known As:
- Hotel Da Vinci
- Da Vinci Hotel New York
- Da Vinci New York City