I was disappointed when i cheeked into the hotel at 8pm to find I had blood stains on my bed sheets.
The front desk refused to help me out. They said i had extra sheet's in my closet which i didn't besides a blanket. so i let them know that. it was just a huge argument with the front desk i even had to get my husband to call in for me to speak to the front desk as they refused to help me out. The front desk personnel was very disrespectful and rude to my husband as i herd him tell him off as i stood there. And then my husband called to tell me also.
To make the story short to the point .....
They said they can't do any thing because house cleaning is gone. of course i question and tried finding a solution but he didn't care to assist with giving me new sheets. or finding a solution.
then finally i said then give me another room... he claimed there was no other room after arguing about that he said. Oh i may have a cancelation but i won't know till later on. But its already 8pm how long do i wait??? so i waited and then got fed up as they really don't care.
I know they did have another room as when i had cheeked in the front desk person had maybe a friend or someone he knew and told him he would give him a bigger room as they passed one another and were joking around about something. he told him he will get back to him.
Finally after the phone call with my husband the door man gave me white sheets which again where dirty, and ripped. it looked like old sheets that were stuck under a tire lol. And of course they didn't change them for me i had made my own bed. with new dirty ripped sheets.. but it beat the blood stained one.
I did tell the front desk personnel the 2nd sheets were ripped and dirty he didn't care but i left it off as he didn't respond and he didn't care and i just wanted to sleep.
I did leave a message for Ed the manager who refused to email me back and i can never get a hold of him. Now i've decided why not post my experience here.
I would look around for another hotel next time as I'm pretty sure other hotels do care if a customer has dirty sheets and take care of the prob asap. Unlike Mayfair Hotel
- Official Description (provided by the hotel):
- This small hotel offers small, but charming, accommodations in the theater district. ... more less
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- Also Known As:
- Mayfair New York Hotel
- Mayfair New York City
- Mayfair Hotel New York City