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“Wonerful time at HGI Times Square”

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Hilton Garden Inn Times Square
Ranked #151 of 467 Hotels in New York City
Certificate of Excellence
Summerville, South Carolina
Level 2 Contributor
8 reviews
8 hotel reviews
“Wonerful time at HGI Times Square”
Reviewed July 5, 2013

Our stay the Hilton Garden Inn Times square was wonderful. The staff was professional, friendly and helpful, the rooms clean and fresh. It's a great location in mid-town and an easy walk to all the museums and theaters. Our stay was completely without problems.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert H H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Las Vegas, NV
Level 5 Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed July 4, 2013

Came to NY for a last minute family fun trip. Picked this hotel based on recent reviews, location and the fact it was recently renovated. We booked 2 rooms and both rooms together were less than one night at the hotel we considered. I was almost a little worried that they were TOO reasonable.

All I can say is we were all VERY happy we chose this hotel. The staff was attentive and very friendly. The rooms were spotless and quite large for NYC and the money. The location is very convenient to Broadway, Central Park and the subway. We highly recommend this property.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stanj98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level 5 Contributor
83 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 4, 2013

Paid for our stay with HiltonHHonors points. Close to Times Square and theater district. First impression of room was good re cleanliness and adequate space but view was towards Hudson river (largely obscured by buildings) and overlooking 8th Ave. which initially was a bit discouraging. After the first day or so of our 5-day stay, we found ourselves intrigued by all the varied storefronts, pedestrians (what a mix, and we're not strangers to Manhattan sights) and traffic visible from our big windows.
Maids, front desk and concierge personnel were uniformly friendly and efficient.
All in all, really enjoyed staying here and would definitely come back again in future.

Room Tip: No tips, sorry.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MISTERBALI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 5 Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 4, 2013 via mobile

Perfect location - very close to Times Square, 2 subway lines and Central Park. The hotel staff was very cordial and friendly. breakfast is not included, coffee in the lobby only between 6 and 10 a.m. but you can always make it in your room.

The rooms were clean and spacious but the bathroom felt a little congested.

The business center was well equipped with three computers, a printer and a pretty good internet connection.

all in all it was a good stay and we recommend this hotel.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TrazengaZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Gatos, California
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 3, 2013

We recently stayed for a combo business and pleasure visit to NYC. We were very impressed with the staff. Every single person, from the front desk to the cafe, was extremely friendly and couldn't wait to be helpful. Ennio the Bellman Supreme especially stands out, as well as Charles the Magnificent. Ennio went so far as to WALK a loaded luggage cart four blocks for us; the next day Charles unboxed a shipment of breakable supplies for us and then secured them with tape and bungie cords to our rolling handcart so we could transport them. All with a smile and can-do attitude. The room was large, comfortable and well appointed, and the location of the hotel is just perfect for getting anywhere on Manhattan. We will DEFINITELY stay there again. I have stayed in many 5 star hotels and haven't been nearly as impressed.

Room Tip: We reserved a higher floor room and it was worth it for avoiding street noise, as well as looking do...
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
1 Thank Jill F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 2, 2013

This hotel is in a wonderful location. The rooms are large for New York City standards and exceptionally clean with comfortable beds. My only complaint would be the noise level in the room in which we stayed....second floor right across from the fire station....a lot of sirens during the night. If you can request a room on the upper floors, I would suggest that. I will take the cleanliness over the noise level any day. Hotel staff was very friendly and accommodating. Great stay!!!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upstate NY
Level 2 Contributor
5 reviews
4 hotel reviews
Reviewed July 2, 2013

Everything about this hotel was perfect - especially the bellmen Jules and Charles! You won't find a nicer couple of fellas. As a Hilton Diamond member, I stay in NYC Hilton Hotels almost every week for business and this one is by far my favorite. Great location and the restaurant Pigalle next door will exceed your expectations. My only complaint is the NYFD is right across the street so the frequent calls during the night can be a nuisance but they are the best of the best. I will be back soon!

Room Tip: Rooms on north end might be quieter.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Times Square

Property: Hilton Garden Inn Times Square
Address: 790 Eighth Avenue, New York City, NY 10019-7568
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#52 Family Hotel in New York City
#59 Romantic Hotel in New York City
#95 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn Times Square 3.5*
Number of rooms: 372
Official Description (provided by the hotel):
Prime Times Square location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn Times Square is a modern hotel with best Times Square location that is steps from Broadway theaters, Restaurant Row, TKTS discount theater ticket booth, famous 42nd Street and much more. Located on Eighth Avenue at 48th Street in the heart of Times Square, the hotel is in the midst of New York City’s best restaurants, lively nightlife, sightseeing and shopping. Hilton Garden Inn Times Square is walking distance to all major subway lines, Radio City Music Hall, Rockefeller Center, Central Park, Carnegie Hall, the Museum of Modern Art, Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports.The hotel features 369 oversized, contemporary-styled guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include Pigalle Restaurant and Lounge (a 1950’s style Paris café that is open for breakfast, lunch and dinner), XVI Rooftop Lounge (the only Hilton Garden Inn in Manhattan with a rooftop bar!), evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. 24-hour Security onsite. ... more   less 
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Also Known As:
Hilton Garden Inn Times Square Hotel New York City
Hilton Garden Inn Manhattan
Hilton New York City
Hilton Garden Inn New York
Times Square Hilton Garden Inn
New York City Hilton

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