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“Great Location, great Interior but bad Windows and Breakfast”
4 of 5 bubbles Review of Ameritania Hotel

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Ameritania Hotel
Ranked #136 of 467 Hotels in New York City
Berlin, Germany
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Great Location, great Interior but bad Windows and Breakfast”
4 of 5 bubbles Reviewed September 9, 2013

First of all:

The location is great if you want to be in the Theater District. Directly located at the intersection of Broadway, the environment can be very easy to explore on foot.

The rooms are modern renovated so the decor of the room we also liked very well. The only drawback are the thin windows and that the air conditioning was too loud. Even a move to the 9th floor has brought just a little relief, hence had to buy quickly some earplugs to get some sleep.
The size of the room was quite sufficient to explore New York and then to recover sufficiently in the comfortable bed.

For breakfast:
In the price, this was unfortunately not included. So we tried on the first day breakfast at the hotel, what for a flat rate of 13, - $ offers coffee, tea and juices, as well as bagels, toast up some sweet pastries, cereals,yogurt and fruits . The atmosphere was unfortunately pretty cool, and also the plastic plates and cups have done little since to feel good. The next day we went to the opposite Starbucks or around the corner to restaurants in the 7th to enjoy the breakfast more. Too bad that so little love here is invest.


The Hotel was for the price we paid a bargain, but I would not choose it next time because of the noise level.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sonnenbad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renaldo M, Manager at Ameritania Hotel, responded to this review, September 12, 2013
Dear Sonnenbad,
Thank you for taking the time to share your experience about your recent stay with us. Please accept our sincerest apologies if things were not to your liking. Customer satisfaction is our number one priority and your feedback is taken very seriously. We value your business and wish to have you stay with us in the near future. I look forward to having a second chance to show you how much we value you as a guest.
Sincerely,
Renaldo Moore & Ameritania Staff
Kindest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Dublin, Ireland
1 review
5 of 5 bubbles Reviewed September 9, 2013

Great location, great rooms and even better staff! Paul the manager couldn't have been more helpful when we were stuck for a room during NYC fashion week. He not only knows how to run a hotel but know how to run a business, the customer always comes first here.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renaldo M, Manager at Ameritania Hotel, responded to this review, September 12, 2013
Dear John L
Thank you very much for your wonderful review. I am delighted that you enjoyed your stay with us and found the service to be helpful, We pride ourselves in being able to provide the best service that, not only meets, but exceeds our guests’ expectations, so thank you once again. We hope that you will not stay away too long and return to visit us soon!

Kindly,
Renaldo Moore & Ameritania Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed September 8, 2013

I expected much more from this hotel. We previously stayed at Bentley, which belongs to the same chain, but this experience has been much worse. Cold (almost rude) receptionists, there was only one girl who always greeted us with a smile and made us feel welcome. Most doormen were the same: they did not even look at us when opening the door, let alone saying 'hi' (with this attitude I would actually have preferred seeing no one at all at the door!). The overall feeling was that all these hotel employees were doing us a favor instead of appreciating us for having chosen their hotel from the hundreds of hotels that there are in Manhattan (so much for the "Amsterdam hospitality" this chain is so proud of).
The window insulation is awful and our room was noisy; and it's not because NY is noisy (which it is, of course, but the windows make a huge difference: we stayed near the World Trade Center two years ago, and there was virtually no noise in spite of the construction work just a few meters away).
We found our room undone at 3pm twice and had to call to the reception and wait.
To sum up: we will not return to this hotel again.
Thanks very much to the kind receptionist lady with the pony tail (sorry, I don't remember your name, but I am sure you know who you are: you are the only one smiling at the reception) and the doorman from the Dominican Republic: your attention and your positive attitude was one of the few positive things that this hotel gave us.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Olga B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renaldo M, Manager at Ameritania Hotel, responded to this review, September 12, 2013
Dear Volha1234
Thank you very much for taking time to let us know about your stay. Please accept our sincerest apologies if things were not to your liking. Customer satisfaction is our number one priority and your feedback is taken very seriously. We value your business and wish to have you stay with us in the near future. I look forward to having a second chance to show you how much we value you as a guest.
Sincerely,
Renaldo Moore & Ameritania Staff
Kindest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed September 8, 2013

This hotel is located close enough to Times Square to be convenient but far enough to be away from the intense hustle and bustle. It's also an easy walk to Central Park. Our room was not a bad size for NYC, nicely appointed and clean. The price was better than the competition possibly because there was construction going on across the street which we didn't notice from our room. The workout facility was nice with the equipment being of much higher quality than many of the hotels I've been in and I've stayed in many over the years.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renaldo M, Manager at Ameritania Hotel, responded to this review, September 12, 2013
Dear, Beth W
Thank you for letting us know about your stay! Our associates are very passionate about providing our guests with the best experiences while on property, so the positive feedback is always appreciated - I will share it with our team. Looking forward to seeing you in the fall.

Renaldo Moore & Ameritania Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coon Rapids, Minnesota, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 5, 2013

We booked a trip to New York city with my family recently, and found this hotel centrally located and within a short walk to Times Square, which is what we were looking for. The day we were arriving just happened to be our wedding anniversary. I called the day before we were to check in to see if it was possible to have some flowers waiting in the room when we arrived. When I called, Renaldo at the front desk answered the phone and was very accommodating, and super polite. Not knowing what to expect, I could not have asked for a better response. He said he'd take care of it, and he followed thru 100%. When we arrived at the room my wife was definitely surprised. Not only did he have a beautiful flower arrangement in the room, there was a lovely letter congratulating us on our anniversary and thanking us for spending our time in New York with them, a bottle of white wine with 2 glasses, plus he laid rose pedals on the bed in the shape of a heart. Like I said "way above and beyond" We could not have been more happy visiting New York for the first time not knowing what to expect. SO THANK YOU AMERITANIA, AND A HUGE THANK YOU AND KUDOS TO RENALDO!!!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renaldo M, Manager at Ameritania Hotel, responded to this review, September 10, 2013
Dear Paul D, thank you so much for your wonderful feedback. I am delighted to hear you had such a great experience. Our location and service ARE impossible to beat :) and it’s great to hear you had such a fantastic stay. Please return in near future and contact us directly at the hotel so we can ensure you exceptional service.:) renaldomoore51@yahoo.com

Kindest regards
Renaldo Moore & Ameritania Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 4, 2013

After my first experience of New York a week earlier I wasn't looking forward to coming back. This Hotel is small and quaint and the rooms are as well (queen bed leaves under a meter either side and end to walls).The beds are wonderful, very comfy. If you are a larger sized person this may be a problem for you as the bathroom is small as well and can be difficult to manoeuvre about. But lets be honest your only really in there to sleep right and after all it is New York!
Its literally around the corner from the David Letterman Show, 5 minutes to either Central Park or Times Square or 5th street. The only time you will need public transport is if you want to get down to the bottom of Manhattan but its really a pleasant walk down there. The staff are very helpful and friendly. Others have stated they had free Wi-Fi in their rooms but we didn't (room 420), it was at cost. I had trouble with the A/C panel, it could have just been me but it come on automatically when it was turned off, weird.
I would stay here again for if I wanted to do things in that area on Manhattan.

Room Tip: We had room 420, no view but you really cant expect one in a skyscraper city unless your in the pent...
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Franky_jr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renaldo M, Manager at Ameritania Hotel, responded to this review, September 12, 2013
Dear Franky_jr,
Thank you so much for sharing your experience with us. We truly appreciate you taking time to let us know. Our staff’s number one priority is service and it’s great to hear we were able to meet your expectations. We would be honored to have you stay with us more often and please do not hesitate to contact us at any time so we could arrange the reservation to your liking. We hope to see you soon.

Kindest regards.
Renaldo Moore & Ameritania Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 4, 2013

Pleasant staff, doormen helpful and courteous. This hotel is located close to everything a visitor could ask for, the lobby and bar area are great for sitting and talking . The area feels safe and is vibrant and alive.

Room Tip: Get a room on a higher floor to get away from city noise
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarasotadennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renaldo M, Manager at Ameritania Hotel, responded to this review, September 12, 2013
Dear, Sarasotadennis
Thank you very much for your wonderful review. I am delighted that you enjoyed your stay with us and found the service to be helpful, We pride ourselves in being able to provide the best service that, not only meets, but exceeds our guests’ expectations, so thank you once again. We hope that you will not stay away too long and return to visit us soon!

Kindly,
Renaldo Moore & Ameritania Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ameritania Hotel

Property: Ameritania Hotel
Address: 230 West 54th Street, New York City, NY 10019-5594
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Room Service Suites Wheelchair access
Hotel Style:
#37 Best Value Hotel in New York City
#97 Business Hotel in New York City
#101 Family Hotel in New York City
#124 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ameritania Hotel 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Ameritania New York

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