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“Some gorgeous rooms at the Bentley”
Review of The Bentley Hotel

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The Bentley Hotel
Ranked #219 of 469 Hotels in New York City
Certificate of Excellence
Reviewed March 18, 2013

Unprepossessing exterior, but great location. Stayed for five days and were unexpectedly upgraded to a lovely, very large room with spectacular views of the East River and Queensborough Bridge.
Staff was professional and helpful. Only quibble is that like many hotels they have not solved their internet problem. $12 a day and there was so little bandwidth that it was barely usable.

Room Tip: As for a room ending in "4", like 1604, etc.
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  • Stayed: March 2013, traveled as a couple
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3  Thank Ayacuchano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esmee K, Front Office Manager at The Bentley Hotel, responded to this reviewResponded March 21, 2013

Dear Ayacuchano,

I am happy to hear that your recent stay was an enjoyable one. Thank you for taking the time and leaving us some great feedback. I am glad our Team was able to assist you with all requests and upgraded you to a great room to make your stay even more pleasant. We look forward to welcoming you back for your future trips to NYC.

Best Regards,

Esmee K.

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2,978 - 2,984 of 3,813 reviews

Reviewed March 17, 2013

Our 1 week stay was good as the staff were responsive to questions. The location was great and we got a real feel for the neighborhood. It sucked that there was no kettle or coffee machine as it rained for 2 days during our stay.

Stayed: March 2013, traveled with friends
1  Thank papyrusTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esmee K, Front Office Manager at The Bentley Hotel, responded to this reviewResponded March 18, 2013

Dear papyrusTraveller,

Thank you for your valuable feedback about your previous stay with us. I am so happy to hear that our team was able to assist you with all your questions and make your stay more enjoyable. In regards to the amenities please be informed that we have items available upon request for you to use throughout your stay, some of them with a small rental fee. Please do not hesitate to contact me directly for any future reservation so I can personally make sure that you have everything you need. I look forward to welcoming you back soon.

Best Regards,

Esmee K.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2013

I was there for a week on February 2013, and it was a very pleasant experience. My room had a microwave and a fridge for me to use, and that was extremely convenient since I was on a budget. The hotel staff, super helpful. I have no complaints and I can recommend it without a doubt.

  • Stayed: February 2013, traveled solo
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1  Thank Travelover2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esmee K, Front Office Manager at The Bentley Hotel, responded to this reviewResponded March 18, 2013

Dear Travelover2013,

I am happy to hear that were able to accommodate you with all amenities that you needed through out your stay. Thank you for your pleasant feedback. We have an amazing team of employees here at the Bentley and I am so glad that we were able to serve you to your satisfaction. We look forward to welcoming you back to the Bentley the next time your travels bring you to NYC.

Best Regards,

Esmee K.

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Reviewed March 15, 2013

We really enjoyed staying at The Bentley. The room was lovely, very comfy and with a lovely view of the city. As I am a photographer, I really enjoy bright rooms when I travel. The rooftop bar is amazing, I really enjoyed the view and atmosphere at this place. I would definitely choose this hotel for my next stay in NYC.

  • Stayed: February 2013, traveled with friends
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1  Thank chinichan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esmee K, Front Office Manager at The Bentley Hotel, responded to this reviewResponded March 18, 2013

Dear Chinichan,

Thank you for your lovely review about your recent stay with us. I am so glad you were happy with the room and the amazing views our hotel has to offer. I am sure you were able to take great panorama pictures. I look forward to welcoming you back if your travels bring you to NYC in future. Please do not hesitate to contact me directly for assistance.

Best Regards,

Esmee K.

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Reviewed March 14, 2013

My husband and I were in NYC for an event at the Society of Illustrators, so we chose the Bentley Hotel rather at random based in part on its relative proximity to our event venue. We were thrilled with our choice. I'm all about the view, and the view from our room was spectacular. Our corner room was filled with light, and overlooked the Queensboro Bridge, Roosevelt Island and the funiculars, the East River and an interesting perspective on the skyline. The staff mentioned that the hotel interior had recently been renovated and the resulting ambiance was both funky and chic. Our room was spacious and clean, the staff friendly and accommodating, and the neighborhood lively and engaging (we recommend Felice Wine Bar and restaurant for dinner and the Ritz Diner for breakfast). We had a wonderful experience at the Bentley and would go stay there again in a New York minute.

  • Stayed: March 2013, traveled on business
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1  Thank Peaco T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esmee K, Front Office Manager at The Bentley Hotel, responded to this reviewResponded March 16, 2013

Dear Peaco T,

I am so pleased to hear that you have enjoyed your recent stay with us. Thank you for taking the time to provide us with your feedback. I am happy to hear that we were able to provide you some great recommendations while you were here. Please feel free to reach out to me personally should your travels bring you to NYC in future.

Best Regards,

Esmee K.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

We stayed here for 3 nights in a room with two double beds. Great central location and the rooms have a nice clean and contemporary, but warm design. Baths are small but well appointed. Beautiful lobby!

PROS:
--Chic, comfortable rooms
--Nice, friendly staff
--10-minute jog to Central Park, and the East River running trail is just around the corner from the hotel, so a great location if you want to fit in a morning run during your trip to NY (which you should: it's a great running town!)
--Small fitness room is well-equipped with two treadmills, an elliptical, bike, free weights, medicine balls and Bosu balls
--Lobby has a coffee bar

CONS:
--No room service
--Coffee bar only serves drip coffee, no espresso-based beverages
--No in/out privileges for valet car parking services
--Would be cool if the mini bar had some artisanal/locally made snack foods given the crazy-high prices they charge. We recently stayed at the Affinia Gardens hotel, too, and their potato chips and chocolates are from local purveyors. I don't ind paying $5 for a tiny bag of artisanal chips, but not from grocery store brands.
--Even on the 11th floor, a lot of street noise! First time this has been an issue for us staying in Manhattan too so maybe it is due to the location.

Room Tip: I'm guessing higher floors are quieter...Our 11th floor room facing the corner of 2nd and 42nd w...
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  • Stayed: March 2013, traveled with family
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2  Thank Yuki_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esmee K, Front Office Manager at The Bentley Hotel, responded to this reviewResponded March 16, 2013

Dear Yuki_8,

Thank you for taking the time to provide us with your feedback on your most recent stay at the Bentley Hotel. We are so pleased to hear you enjoyed your stay with us and look forward to welcoming you back soon.

Best Regards,

Esmee K.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

Lovely modern hotel. The bed was AH-MAZ-ING-soft and firm at the same time. The large windows promoted a fabulous city view. The only downside to the windows was the nighttime chill but housekeeping promptly brought me a space heater instead of just more blankets. Convenient enough location. The closest subway is about a 10 minute walk but I felt safe enough to walk the area at night alone.

Room Tip: Get a corner room.
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  • Stayed: March 2013, traveled on business
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2  Thank GenXbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esmee K, Front Office Manager at The Bentley Hotel, responded to this reviewResponded March 16, 2013

Dear genXbabe,

Thank you for taking the time to provide us with valuable feedback about your recent stay with us. I am glad that you had a great time and enjoyed the views from your room. We look forward to welcoming you back next time your travels bring you to NYC. Please contact me personally should you need assistance.

Best Regards,

Esmee K.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Bentley Hotel

Address: 500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065-8314
Phone Number:
Location: United States > New York > New York City > Upper East Side , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#105 Business Hotel in New York City
#159 Luxury Hotel in New York City
#178 Family Hotel in New York City
#188 Romantic Hotel in New York City
Price Range: $173 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Bentley Hotel 4*
Number of rooms: 197
Official Description (provided by the hotel):
The Bentley Hotel provides an unmatched New York City hotel experience. Settled just outside of the epicenter of the buzzing Midtown activity, you can enjoy a quieter stay while only being a short walk from Central Park, Bloomingdale’s and the historic 5th Avenue shopping district. Escape from the fast pace of Midtown Manhattan with a stay at the Bentley Hotel. With breathtaking views of the East River and of the 59th Street Bridge, our tastefully appointed guest rooms reflect that very elegance and sophistication, while also being within walking distance to some of the greatest destinations in New York City. The breathtaking views from our guestrooms are not the only thing we can boast of; Enjoy a relaxing beverage at our lobby bar or head up to our penthouse restaurant – Prime at the Bentley to treat your taste buds with a gourmet meal. ... more   less 
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Also Known As:
Bentley Hotel Nyc
Bentley Hotel New York City
Bentley New York City
Hotel Bentley New York

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