We booked 2 suites one for my husband & I for a 4 night stay the other for 2 nights for our children. Our first night they did not have a non-smoking suite available. We accepted another room & inquired whether we would receive a credit for the difference - we were told I cant do that we had a suite (a smoking room) & you didnt want it speak to a manager in the morning. The next day we moved into our suite, clean & functional. Our children had requested an early check-in 2:30 instead of 3:00 their room wasn't ready until 4:00. When we went to use the pull out couch there wasn't a mattress on it - housekeeping stated not all couches are useable! (Our couch did have a mattress.) Linens were provided for our granddaughter to sleep on the floor! Service was not with a smile - we felt like they were doing us a favor by letting us stay in the hotel. Guess you get what you pay for, service not included!
- Official Description (provided by the hotel):
- Located on Manhattan's Upper East Side - Hotel features panoramic views of Manhattan skyline, East River and the renowned, 59th St Bridge Be sure to have dinner and/or a cocktail in Prime at The Bentley restaurant. The kosher, continental menu features many great dishes that will not disappoint! Open Sunday - Thursday, 5:30pm - 10:30pm and Saturday, after sun-down, until 12:00am. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Hotwire, HotelPower, Travelocity, TripOnline SA, Cheap Tickets, Cancelon, Evoline ltd, HotelQuickly and HotelsClick so you can book your The Bentley Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Bentley Hotel Nyc
- Bentley Hotel New York City
- Bentley New York City
- Hotel Bentley New York