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“Very good hotel”
5 of 5 bubbles Review of NYLO New York City

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NYLO New York City
Ranked #176 of 467 Hotels in New York City
Certificate of Excellence
Son en Breugel, The Netherlands
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Very good hotel”
Reviewed June 10, 2014

I've stayed at the NYLO for 11 days. When I checked in they gave me a room in the back, because they didn't have any street facing rooms available at that time. The woman at check-in told me that I could move to a street facing room if I wanted to. However moving turned out to be a bit tedious because I could not move immediately, unless I changed at 2pm, which was not possible because I would be in the office around that time.

I would have preferred a street facing room, but in the end I didn't change, because I was comfortable enough. The room I was in was large and spacious for NYC standards and very clean.

The only thing a worried about beforehand, was the comments of other reviewers that you would have to pay a hefty USD 14 a day fee for internet access. Those worries were unnecessary because I was provided with WiFi credentials at check-in. I don't know if that is standard or not, but the connection turned out to be very decent.

All in all a good hotel that I can recommend to anyone.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rmnl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugenia S, General Manager at NYLO New York City, responded to this review, June 12, 2014
Dear rmnl,

It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. Thank you for your wonderful note on the hotel's services, the product and recommending the hotel to other Trip Advisor readers. Your comments will be passsed onto our entire team so they may be properly addressed.

The team at the hotel and I look forward to welcoming you back soon!


Warm Regards,

Eugenia Simons
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,515 reviews from our community

Traveler rating
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1,495
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (747)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
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English first
Wells, Me
2 reviews
Reviewed June 9, 2014

Highly recommend, will defnitely come back. Lobby was really cool and the staff was very friendly. The toom was not huge, but I did not come to NY to sit in a hotel room. It was completely perfect for my purpose.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Kathleen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, ma
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 8, 2014

This hotel is a real find. It's relatively inexpensive, despite small rooms, has all of the amenities necessary, is well located on the upper West Side - easily accessible to subway stop. It is better to stay higher up to avoid the inevitable NYC street noise. All and all, we would definitely stay here again.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank skafro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burgdorf, Switzerland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 8, 2014

The NYLO Hotel is centrally located to the Hudson River, Central Park, Lincoln Center and many, many shops and restaurants. The personnel is very friendly and helpful, most expecially Norman, Tasha and Michael.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank StacyCiulik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chagrin Falls
Level Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed June 7, 2014

My wife and I stayed here for a quick trip to NYC. The hotel is in an excellent location. Only a block and a half from Central Park and the Museum of Natural History. It's in a residential area that we felt very safe in. The lobby is really cool, with a bar that opens to the street. The rooms were unique with stainless steel bathroom fixtures and a bed that was heavenly. Like sleeping on a cloud. On the 16th floor was an outdoor patio overlooking the city where they served drinks from 5-9pm. Check in and out were quick with glasses of champagne given to you at check in. We had a very good rate of $243. Valet parking,
however, was an additional $55 a night. We will definitely stay here again.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 6Hotellover9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugenia S, General Manager at NYLO New York City, responded to this review, June 10, 2014
Dear 6Hotellover9,

It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay. I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's services and product. Your comments will be passed on to my entire team so they may be properly addressed.

The team at the hotel and I look forward to welcoming you back soon!


Warm Regards,

Eugenia Simons
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kelowna, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 6, 2014

My husband and I recently travelled to New York to celebrate our 30th wedding anniversary. A friend had recommeded NYLO hotel, and after some searching, we decided to book our week with them. We had the most amazing trip and alot had to do with where we were staying and the people who work there. The staff was very friendly, accommodating and very helpful. The bar downstairs has the most amazing staff and made us feel like family by the weeks end. We were very sad to leave and had to say goodbye to them. It truely felt like leaving family. The rooms were clean and quiet and the upstairs open patio was a very relaxing place to lounge after a hard day of site seeing. I cannot say enough about this hotel. I would highly recommed this hotel to everyone. Enjoy and thanks NYLO for making our 30th wedding anniversary trip a complete and wonderful memory.

Room Tip: view inside and not on street.
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Colleen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugenia S, General Manager at NYLO New York City, responded to this review, June 7, 2014
Dear Colleen S,

It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay! I am happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's services, product and recognition of our staff! Your comments will be shared with our entire team so they may be properly addressed.

The team at the hotel and I look forward to welcoming you back soon!


Warm Regards,

Eugenia Simons
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 6, 2014

My stayed at NYLO Hotel , formally One the Avenue, was excellent. I had stayed at this hotel many times during the past 7 years, and last year during the transition there were many problems. I am very pleased to say that it appears the problems I encountered before had been addressed and my stay this time was excellent. My husband and I were upgraded to a suite with two balconies and it was delightful. The rooms are very clean and the beds are the best beds I have slept on in any hotel ( and that includes the Sofitel and Kimptons which also have nice beds but NYLO wins)
Nick, at the front desk, is terrific. He has been with the hotel for quite a while and has always quickly addressed any concerns we had and is always extremely gracious. He makes all guests feel welcome as soon as they arrive.
I would highly recommend this hotel to anyone who wants to stay on the upper west side of Manhattan.
M. Goldin

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mgoldin_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugenia S, General Manager at NYLO New York City, responded to this review, June 7, 2014
Dear mgoldin_12,

It was our pleasure to have you stay with us! Thank you for contributing your feedback of your stay! I am extremely happy to know that we were able to meet your expectations and you had a comfortable stay with us. Thank you for your compliments regarding the hotel's services, product and recognition of our staff especially with Nick. Your comments will be passed onto our entire team so they may be properly addressed.

The team at the hotel and I look forward to welcoming you back soon!


Warm Regards,

Eugenia Simons
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about NYLO New York City

Property: NYLO New York City
Address: 2178 Broadway, at W 77th Street, New York City, NY 10024-6647 (Formerly On The Ave Hotel)
Location: United States > New York > New York City > Upper West Side , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#54 Business Hotel in New York City
#81 Family Hotel in New York City
#122 Romantic Hotel in New York City
#129 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — NYLO New York City 4*
Number of rooms: 291
Official Description (provided by the hotel):
NYLO New York City blends NYLO’s signature urban, industrial design with the energy, color and fashions of New York’s Jazz Era, creating a comfortable, social and stylish hotel experience. Guests will appreciate the location’s convenient access to Manhattan’s business and leisure destinations, access to the residential amenities of one of New York’s best neighborhoods, and three highly fashionable bar and restaurant venues located within the hotel.Luxury guest rooms and suites feature all new custom furnishings; cutting-edge design in a warm palette of grays and blues paired with pops of vibrant color from accents such as hanging lamps and metal doors on storage cabinets and nightstands; and original artwork from local artists. Rooms also feature high-speed internet and the signature NYLO NYTE bed—the most comfortable in the industry. A number of rooms offer balconies and stunning views of the New York City skyline, Central Park and the Hudson River. ... more   less 
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Also Known As:
Hotel On The Ave
On The Ave Hotel
On The Ave Manhattan
Ave Hotel New York

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