We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great hotel”
Review of NYLO New York City

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
NYLO New York City
Ranked #182 of 469 Hotels in New York City
Certificate of Excellence
Reviewed January 7, 2014

I stayed at NYLO for two nights over New Year's Eve. I understand the hotel was recently renovated, and our room looked great. Industrial, modern, and comfortable, decent size for NYC (2 double beds) including a nice sized bathroom with tons of shelving. The beds are super comfortable, and it had nice attention to detail--finally a hotel with two outlets ON the nightstand for phones. It's also a great location, two blocks from a subway stop, and friendly staff. The bar and lounge area is also very cozy and comfortable, and Charles at the bar is a sweetheart. Only downside is that it wasn't super soundproof, but the beds are so comfy and the blinds were good, so I was out cold anyway.

  • Stayed: December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank chilixx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugenia S, General Manager at NYLO New York City, responded to this reviewResponded January 8, 2014

Dear Chilixx,

This review has made my day! Thank you for sharing your feedback with us. It makes me happy to read that you thoroughly enjoyed your stay with us, especially our comfortable beds, great location and outstanding staff! We look forward to welcoming you back here again soon.

Eugenia Simons
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (5,349)
Traveler rating
Traveler type
Time of year
Language
  • More languages

4,852 - 4,858 of 5,353 reviews

Reviewed January 7, 2014

I can't speak to highly of this hotel. The staff were fabulous, nothing too much trouble and we stayed in a loft room which was spacious and had loads of room and closet facilities. From the front desk to the doorman we were made to feel very welcome and everyone had a lot of time for us. Even came down at 4 in the morning and spent some time with the night staff who gave me lots of tips about where to go and what to do. Two great restaurants one Italian and an Asian were great and we didnt go anywhere else during the evenings to eat - no need. This was my 5th visit to this great city but by far the most enjoyable. Well done NYL.

Room Tip: Loft room was fabulous.
See more room tips
  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lynn9990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugenia S, General Manager at NYLO New York City, responded to this reviewResponded January 8, 2014

Dear Lynn9990,

It makes me so proud to read of your experience here with us. I am so happy that our staff made you feel so at home with their amazing service. We will be sure to share your great feedback with the entire team, as this will encourage them to continue to deliver amazing service on a daily basis. Thank you for taking the time to share your feedback with us. We look forward to welcoming you back here again soon.

Eugenia Simons
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2014

We stayed at the hotel NYLO in New York City this past week and really enjoyed it. The hotel is located in a very nice neighborhood in the Upper West Side. Central Park is at walking distance and if walking is your thing to do you can walk all the way to Times Square in 30 minutes. The restaurant located down by the lobby "Serafino" is excellent, the best salmon I have ever had and the seafood pasta is highly recommended.

The rooms are a bit small but very clean and nicely decorated. The lobby bar area is chic and the bar staff is cordial and attentive. The sitting area has big couches and a reading area with free wi-fi and nice screen TV's.

Overall I would definitely return to this hotel mostly for its location and awesome bar/reading area.

Room Tip: I was told that I was getting an upgrade but did not see a difference from the room that I had chose...
See more room tips
  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ogeid13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugenia S, General Manager at NYLO New York City, responded to this reviewResponded January 8, 2014

Dear Ogeid13,

Thank you so much for sharing this great review with us! I am so pleased that you enjoyed our fantastic location – away from all the hustle and bustle of the big apple, newly renovated rooms and the amazing staff. We hope that you will come back and see us here again soon.

Eugenia Simons
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2014

We've stayed 7 nights at the Nylo and we had a lovely stay! We were in a regular room which was clean and large enough if you are planning to be outside all day long as we were. One big appreciation was the pillows and mattress which were more than comfortable.
The service is perfect: thanks to Chris at reception, who was extremely courteous and Professional;we had a small problem in our shower and he made the necessary to fix everything quickly for us! Thanks too, to receptionist Eloy: the barmen were great too and they do very nice cocktails, the concierges were very helpful too. The only thing is that there are no concierges as from 7.pm till morning around 8.30am.
The hotel is located closed to line 1 which is very convenient and very close to Central Park. The only drawback about the location is if you are planning to go regularly to the South of Manhattan, it can be just a little bit far but not a big deal
Nice hotel with a nice stay! Thanks to all the team

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cempaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugenia S, General Manager at NYLO New York City, responded to this reviewResponded January 8, 2014

Dear Cempaca

This review has made my day! Thank you so much for taking the time to share your feedback with us. I am so pleased that you enjoyed our great location, and most of all our amazing staff! We will be sure to share this feedback with the entire team. We look forward to welcoming you back here again soon!

Eugenia Simons
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2014

I hesitate to write this review, because I don't want NYLO to get TOO popular, but my husband and I and our son and his fiancee had a fabulous stay at the NYLO this past weekend!
The hotel used to be called On the Ave but has recently undergone a reservation and is very hip.
The prices were just right and the location is perfect, since we love the UWS!
The best news is this: we forgot some items in our hotel room which we didn't realize until we got home, and with one quick call, discovered that our items had been safely stored and will be returned to us!
What more could you ask?
The weather was absolutely rotten this weekend, but no worries-we had great breakfasts at Serafina as well as a delightful dinner on Friday evening. The best part? We didn't even have to go outside as the restaurant is just off the lobby!

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lifeliner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugenia S, General Manager at NYLO New York City, responded to this reviewResponded January 8, 2014

Dear Lifeliner,

I can’t help, but smile while reading this review!! Thank you so much for allowing other people to know about us. I am so happy that you enjoyed our great location, adjoining restaurant, and of course our amazing service! We look forward to seeing you here again soon.

Eugenia Simons
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2014

We stayed here for 1 night during the snowstorm. We really liked the NYLO. It had a very hip lobby, bar and sitting area. The rooms rooms and the bathrooms were enormous. The beds were super comfortable and the bathroom had great bath products. I would absolutely stay here again. It was a great value for the for price we paid. The only negative was I could here the people, outside of the room, in the hall The doors are not very soundproof. Other than that, NYLO is a superb hotel.

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dgely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugenia S, General Manager at NYLO New York City, responded to this reviewResponded January 8, 2014

Dear Dgely,

Thank you for taking the time to share such an amazing review with us! It makes me so happy to read that you enjoyed our hip lobby bar – LOCL, comfortable beds, and bathroom amenities. We look forward to welcoming you back here again soon.

Eugenia Simons
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2014

This was are 3rd trip to NyLo (formerly On The Ave) and reaffirmed our decision.First we love the neighborhood location,away from the tourist craziness of Times Square , yet easy to get around with subway on 79th street 2 blocks away . Assuming you like to use public transportation as we do....why not best people watching ever.
Also, great food options near hotel if you like and of course a professional,courteous, respectful staff.
Thanks Nylo another great experience.and looking forward to our next stay ...

MRB

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MRBDMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugenia S, General Manager at NYLO New York City, responded to this reviewResponded January 8, 2014

Dear MRBDMB,

Thank you for sharing this Great review! I am so pleased that you enjoyed our ideal location, great food options, and fabulous staff! We look forward to seeing you here again soon!

Warm Regards,

Eugenia Simons
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New York City hotels
Upper West Side
The Lucerne Hotel
The Lucerne Hotel
#131 of 469 in New York City
2,418 reviews
Upper West Side
Hotel Beacon
Hotel Beacon
#66 of 469 in New York City
3,646 reviews
Upper West Side
Hotel Belleclaire
Hotel Belleclaire
#232 of 469 in New York City
3,714 reviews
Show Prices
Show Prices
Show Prices
Upper West Side
Excelsior Hotel
Excelsior Hotel
#246 of 469 in New York City
2,112 reviews
Midtown
Park Central Hotel New York
Park Central Hotel New York
#268 of 469 in New York City
4,807 reviews
Midtown
Room Mate Grace
Room Mate Grace
#78 of 469 in New York City
1,023 reviews
Show Prices
Show Prices
Show Prices

Been to NYLO New York City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about NYLO New York City

Address: 2178 Broadway, at W 77th Street, New York City, NY 10024-6647 (Formerly On The Ave Hotel)
Phone Number:
Location: United States > New York > New York City > Upper West Side , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#54 Business Hotel in New York City
#80 Family Hotel in New York City
#120 Romantic Hotel in New York City
#135 Luxury Hotel in New York City
Price Range: $184 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NYLO New York City 4*
Number of rooms: 291
Official Description (provided by the hotel):
NYLO New York City blends NYLO’s signature urban, industrial design with the energy, color and fashions of New York’s Jazz Era, creating a comfortable, social and stylish hotel experience. Guests will appreciate the location’s convenient access to Manhattan’s business and leisure destinations, access to the residential amenities of one of New York’s best neighborhoods, and three highly fashionable bar and restaurant venues located within the hotel.Luxury guest rooms and suites feature all new custom furnishings; cutting-edge design in a warm palette of grays and blues paired with pops of vibrant color from accents such as hanging lamps and metal doors on storage cabinets and nightstands; and original artwork from local artists. Rooms also feature high-speed internet and the signature NYLO NYTE bed—the most comfortable in the industry. A number of rooms offer balconies and stunning views of the New York City skyline, Central Park and the Hudson River. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Agoda, Cheap Tickets, TripOnline SA, Hotwire, HotelQuickly, Cancelon, getaroom.com and Evoline ltd so you can book your NYLO New York City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel On The Ave
On The Ave Hotel
On The Ave Manhattan
Ave Hotel New York

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing