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“Hotel Lucerne”
5 of 5 bubbles Review of The Lucerne Hotel

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The Lucerne Hotel
Ranked #118 of 467 Hotels in New York City
Certificate of Excellence
Amersham, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Hotel Lucerne”
Reviewed December 18, 2006

This is really a great hotel - clean, efficient, comfortable. Great location too, 3 blocks from Central Park & a really nice residential area with lots of restaurants & bars around (EJ's luncheonette around the corner does great breakfasts, shakes, burgers etc!)
This is ideal if you want to escape the mad, busy tourist areas of NYC & recharge your batteries in the evening, but a Subway station is just at the end of the block to reach places really easily.
Great stay & will definately stay there again.

  • Liked — Comfy beds & nice bathroom
  • Disliked — Wardrobe space could've been bigger
  • Stayed December 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank ARDLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,314 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (518)
Date | Rating
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Virginia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 5, 2006

Great Location, Friendly Staff, room itself was larger then expected for NYC hotels. Only down-side needed new carpet yesterday. Besides that, enjoyed the stay at the lucerne. Room service and NiceMatin their restaurant were above average.

Would stay their again and would recommend to all.

  • Liked — Location
  • Disliked — Carpet
  • Tips/Secrets — ask for corner room
  • Stayed December 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank SootSoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 25, 2006

Location was great, bus stop directly across the street and subway close by. Lots of restaurants close by (can recommend Sarabeth's). Was a good escape at the end of a hectic New York day, we slept sound every night - no noise from the street to keep us awake. Room was spacious, clean and comfortable. Would stay at the Lucerne again without hesitation.

  • Liked — Location
  • Stayed November 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank AC1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hampshire
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 24, 2006

Recently stayed at the Lucerne Hotel on the upper west side. Every staff member was extremely friendly and helpful. This was our first stay in New York and when we left it felt as if we where leaving our dear friends.

We were pleasantly surprised one afternoon for a guest appreciation event.

Looking forward to our next visit.

Helpful?
5 Thank WildcatBFR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reston, VA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 15, 2006

I've been to NYC about 3 or 4 times on business in the last year and grew tired of staying in crowded Midtown, so I decided to stay in a different area this time. I learned about the Lucerne on ------.com and chose to stay at the hotel after reading all of the positive reviews on tripadvisor. I was very pleased with my experience - the hotel is in a quaint, old building that's very clean and the staff was very pleasant. I was in room 721, which is a great double-room with two double beds. The Upper West Side was such a nice change from the usual touristy areas. I had a great dinner at Coppola's, which is a cozy, charming Italian restaurant that's across the street from the hotel. If you're looking for luxury, the Lucerne is not the place for you, but if you're looking for a clean hotel with some character that's also reasonably priced, this is the place. I will definitely be returning.

  • Stayed November 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank KD73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Jolla, CA
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 15, 2006

We lived in this area for around 25 years, having left for California around 14 years ago, and still come back to visit regularly. My last remaining friend in the area, whose apartment we used to stay at, just sold his home to leave the city. So, we decided to stay at this hotel on our old home turf to do a business and pleasure tip to NYC.

It's a very nice place, reasonably well kept with a few touches of class in terms of cleanliness, style, lobby, staff, a very nice litte gym, excellent service, robes, umbrella in the room, good beds, good pillows, free New York Times (or USA Today) every morning (even Sunday Times!), and a good wireless internet service for a flat fee per stay. I would recommend the hotel to others and probably stay there again.

I should explain that this building is on the northwest corner of 79th Street and Amsterdam Avenue and is in one of the best non-touristy residential areas of Manhattan -- referred to as the "upper west side". Two sides of the building face the street, and the other two sides abut adjacent buildings. We stayed in a suite on the ninth floor (there are twelve plus penthouse) with two queen beds that faced 79th Street. It was noiser than the inner sides of the building (north and west facing), but since it faced south, it got a good deal of sun. Since I'm from New York, the traffic noise -- cut down signifcantly by the good windows (which you can open, by the way) -- didn't bother us at all. Because they originally offered us a room on the fifth floor facing west, I can tell you that I noticed that if you are facing west, you must be on the 6th floor or above or you will be facing a dark light well. That side will, however be quieter.

The stay was not without minor problems. So, just to list them: 1) Drinking glasses were not always replaced with clean ones, 2) The suite had insufficient workspace so that even though it had a little kitchenette, there was really no good place for two people to sit and eat. There was only one desk chair in the sitting room (and also a loveseat and a TV), so we could not both sit at the little desk. We tried to bring a small easychair in from the bedroom, but it wouldn't fit through the doorway. I suppose we could have asked for anther desk chair, but we didn't. 3) Both TV remotes (there were two TVs in this suite) needed new batteries that could not be replaced by a guest (unless the guest happened to be packing a set of Alan wrenches). We called to have the batteries replaced ($5 tip) but thought it was a little suspicious in the first place, since both remotes were bad. We particularly thought it suspicious when the guy they sent with two new remotes received another call while he was servicing our room, about another room that need new remotes. The service was very fast, however. 4) There was a fridge in the room that wasn't working; but they quickly replaced it from their stash of (as I was told by one staff member) around 20 spare fridges. Another $5 tip to reward very fast service. But hmmm. 5) We took the flat rate option for wireless internet service ($11.95, I believe) that covered our whole stay, but it incorrectly expired twice. The hotel did make good on their promise to keep it a flat rate; but we had to go through the hassle of setting the account up again both times it expired. And of course, things like that always stop working when you can least afford the time!

So, despite our little list of problems (and we are nitpickers who can find problems in pretty much >any< hotel), we thought they were were all reasonably small and manageable. Thus the basic recommendation holds.

  • Liked — Location and cleanliness
  • Stayed November 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
11 Thank nitpicker92037
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 12, 2006

Found the Lucerne on TripAdvisor and liked the look of it, so my brother and I booked in for four nights in September 2005.

Using it as a home base we ventured out by foot to all points of interest between Central Park and Battery Park, including Ground Zero, Empire State Building, Wall Street etc etc, and let me tell you - next time we rent a car. It was a long, long walk even for two fit young guys, so plan ahead if you're older or infirm.

The area is great at night, with a huge selection of places to eat and drink, from sports bars to themed restaurants etc. There is also a convenience store across the street for all your needs. The staff are friendly, the place is clean as a whistle, and the room was a perfect size ( two double beds, bathroom, tv, coffee maker)

The only problem we had was a lack of a fridge, but there was cold beer to be had up and down Amsterdam, so it wasn't a drama.

Great place and we plan on returning March 07.

  • Liked — location - close enough to Central Park, Amsterdam is a great street
  • Disliked — can't think of a bad thing
  • Tips/Secrets — if you balance your beers on the a'conditioner, you can chill them in no time at all
  • Stayed September 2005, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Radar286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Lucerne Hotel

Property: The Lucerne Hotel
Address: 201 West 79th Street, New York City, NY 10024-6200
Phone Number:
Location: United States > New York > New York City > Upper West Side , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#25 Spa Hotel in New York City
#46 Family Hotel in New York City
#61 Romantic Hotel in New York City
#94 Luxury Hotel in New York City
#96 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Lucerne Hotel 4*
Number of rooms: 202
Official Description (provided by the hotel):
The Lucerne offers New York City visitors luxury accommodations in the heart of Manhattan's posh Upper West Side. The Lucerne's building is a treasured landmark built in 1904 that recently underwent a multi-million dollar renovation. The result is European-inspired architectural charm combined with sophisticated and modern accommodations. The Lucerne's guestrooms and suites represent the ultimate in comfort. Featuring full-size work desks, plush bedding, this luxury Manhattan hotel caters to your every need. Business and leisure travelers will appreciate The Lucerne's complimentary high-speed WiFi and printing services. It's no wonder then that The New York Times' review of The Lucerne proclaimed: "Service unrivalled." Enjoy breakfast, lunch, and dinner at the hotel's Nice Matin restaurant and sidewalk cafe, a popular destination beloved by both locals and tourists. Every Thursday evening, wind down with some wine during The Lucerne's complimentary wine hour, located in the hotel lobby. The Lucerne is just a short subway ride to Lincoln Center and walking distance of the American Museum of Natural History, The Children's Museum of Manhattan, Columbus Circle, Riverside Park, Central Park, and several fine restaurants, specialty boutiques, and cafes. ... more   less 
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Also Known As:
Lucerne Hotel New York City

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