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The Lucerne Hotel
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Reviews (2,517)
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Reviewed July 14, 2013

Can hear showers and blow dryers running- when asked why we were not receiving a copy of daily paper NY Times said" a copy is down in the lobby if I would like" however saw newspaper door delivery to other rooms??

Room Tip: Can hear showers and blow dryers running- when asked why we were not receiving a copy of daily paper NY Times said" a copy is down in the lobby if I would like" however saw door delivery to other rooms??
  • Stayed: July 2013, traveled on business
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2  Thank Patti590
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2013

The staff are attentive and very professional. We didn't wait for anything. The room was clean, comfortable and bigger than we had expected. The restaurants recommended by the front desk staff were SUPERB ("Citrus" on Amsterdam and "Coppolla's" on 79th). We stayed 3 nights and it was highly enjoyable.

  • Stayed: July 2013, traveled with friends
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Thank Jules309Bflo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2013

I live locally but i travel frequently to Manhattan for business. I've tried many of the chain hotels and boutique hotels. The Lucerne is part of the Empire Hotel Group.

Very simply this is a quality hotel with excellent service. The entire staff was friendly and accommodating. The room was clean, well appointed and fully functional for a business traveler.

The hotel is located in the Upper West Side of Manhattan, a cool section of the City in itself. It is within walking distance to Central Park, museums, restaurants, cafes, wine bars and shops.

There is a great casual restaurant right next door to the hotel. It has access directly from the hotel lobby. If it's raining you don't even have to go outside. Very cool! :)

Room Tip: Higher floors have a better view of Manhattan.
  • Stayed: July 2013, traveled on business
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1  Thank Perry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2013

Great for families, good location, calm place, confortable and for a reasonable price. My family and I stayed at the hotel for 10 days, in a double bed room, and we didn't have any complaints. Everything was perfect. I recommend this hotel, especially for families.

  • Stayed: July 2013, traveled with family
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Thank MSJ71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2013

It's a challenge to find an affordable hotel room in NYC, but The Lucerne was a great discovery in a prime location. The doormen, valets and lobby staff were efficient and friendly, and our check-in experience was quick and easy, the desk clerk offering me a room that was already cleaned (at 10 a.m.) or a room on a higher floor if I preferred to wait. I took the available room on the third floor, and though it overlooked Broadway, we heard no street noise whatsoever. That might have been because the rooms have the old-fashioned heat/A/C unit under the window that's annoyingly loud, vs. a thermostat-controlled climate system. We appreciated the complimentary WIFI, which was fast, and the quality toiletries, Keurig coffee maker, and good light in the spotless bathroom. Nice Matin, the French restaurant next door, was outstanding, and its prices reasonable, especially for NYC.

  • Stayed: July 2013, traveled with family
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Thank Diana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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