I am a senior and stayed solo for five nights in a one-queen-bed
classic room on the ninth floor during May 2014. The hotel is in the
Upper East Side of Manhattan and close to relatives I wanted see.
I had an easy walk of a half mile to The Metropolitan Museum of Art
in the City of New York.
To obtain the greatest discount, I made a 40 day in advance
payment in full for my entire stay with no refunds allowed. I strongly
believe the amount I paid was too high. Unfortunately the City of
New York forbids the opening of other hotels nearby.
The Hotel Wales was built over 100 years ago. The hotel
displays a letter by the Mayor of the City of New York proclaiming
"Hotel Wales day" on the 100th anniversary of the hotel. Unfortunately
mistakes were made when the hotel was modernized.
The hotel is hard to find on the east side of Madison Avenue.
Only the hotel doorway fronts on the avenue. No awning covers the
sidewalk. The front desk lobby is small, but the smallness of the lobby
encourages guests to become acquainted with each other.
The mezzanine is one floor up. It has restrooms, a lounge, and a
business center. The lounge serves free coffee and provides daily a few
free copies of The New York York Times. The business center has a few
internet terminals. The first fifteen minutes on an internet terminal is free;
then for each additional fifteen minutes there is a charge on your credit card.
One morning, I used one of the internet terminals for the first fifteen minutes
of free time, but an obsolete version of the Internet Explorer browser
downgraded the performance of reading my e-mail.
Two ancient small elevators serve the hotel. Guests, their luggage,
engineering staff, housekeeping staff, and housekeeping carts share the
My classic room had drawer space and closet space sufficient for one
person but probably not for two. The hotel failed to put a sliding door or even
a curtain to close off the closet space in my room. The hotel failed to install
a modern heating, ventilation, and air conditioning (HVAC) system. My room
had a radiator for steam heating and a window air conditioner. In case the night
became too cold, I had engineering bring to my room an electric space heater.
Fortunately I never had to use the space heater. I did had to use the window
air conditioner for hours. The unit was noisy, but I was able to sleep through
the noise. The bed was quite comfortable. The carpet in my room was quite
The bathroom of my classic room was barely acceptable for men but
would not be acceptable for women: the bathroom had no bathtub. Instead
the bathroom had a shower stall. The hotel failed to provide a sliding door or
even a curtain to completely close off the shower stall. One part of the side
of the shower stall by the shower head was a immovable translucent wall;
the other part of the side of the shower stall was completely open. No matter
how hard I tried, spray from the shower went onto the floor outside the shower.
Fortunately the floor was tiled. Unfortunately there is no fan to ventilate
the bathroom, and the bathroom window is hard to access in order to make an
attempt to open. I never tried to reach the bathroom window. By some means,
the mist from my showers eventually disappeared.
The hotel's restaurant -- Sarabeth's -- is next door. The evening I arrived at
the hotel, I had dinner there. Unfortunately the price was high, and the food and the
service were only fair.
I enjoyed a few simple, light, and inexpensive breakfasts at a coffee shop
named "3 Guys Restaurant". From the hotel, I used to walk across Madison Avenue
from the east side to the west side. Then I walked a few blocks south along the west
side of Madison Avenue to the coffee shop.
Once I was near the front desk of the hotel when the general manager was
present. I shared with him some of my concerns. He asked me to tell him my room
number, and I did.
- Official Description (provided by the hotel):
- Let Hotel Wales be your home away from home when visiting New York City. This sophisticated Manhattan boutique hotel, located in a historic building on the Upper East Side, is the perfect combination of old world charm and new world comfort. With its 46 stylish guestrooms and 43 expansive suites, Hotel Wales provides comfortable accommodations for business and leisure travelers as well as complimentary Wi-Fi. In addition to well-appointed accommodations, Hotel Wales offers a scenic rooftop garden terrace, fitness studio, elegant meeting space, and more. This historic hotel is minutes from the subway and also conveniently located within walking distance of some of New York’s best attractions, quaint neighborhood shops, local eateries, Central Park, the Museum Mile and Madison Avenue’s famous stores to name a few. And don’t worry about going hungry - Hotel Wales is connected to Sarabeth’s East, a New York institution serving up comfort food favorites and Paola’s, an authentic Italian bistro. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, TripOnline SA, Travelocity, Hotwire, Cancelon and HotelQuickly so you can book your Hotel Wales reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Wales Hotel New York City
- Wales New York City