For my visit, the hotel was fine. Good location near the Museum Mile and Central Park. Room was a decent size for Manhattan, very clean and quiet. Staff was polite and generally helpful.
However, the valet parking service was terrible. I had to wait almost an hour after my call to the desk before my car arrived. When you need to be somewhere else on time, this is completely unacceptable. Because the service is evidently farmed out, there is nothing the staff could do except make apologies.
- Official Description (provided by the hotel):
- Let Hotel Wales be your home away from home when visiting New York City. This sophisticated Manhattan boutique hotel, located in a historic building on the Upper East Side, is the perfect combination of old world charm and new world comfort. With its 46 stylish guestrooms and 43 expansive suites, Hotel Wales provides comfortable accommodations for business and leisure travelers as well as complimentary Wi-Fi. In addition to well-appointed accommodations, Hotel Wales offers a scenic rooftop garden terrace, fitness studio, elegant meeting space, and more. This historic hotel is minutes from the subway and also conveniently located within walking distance of some of New York’s best attractions, quaint neighborhood shops, local eateries, Central Park, the Museum Mile and Madison Avenue’s famous stores to name a few. And don’t worry about going hungry - Hotel Wales is connected to Sarabeth’s East, a New York institution serving up comfort food favorites and Paola’s, an authentic Italian bistro. ... more less
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- Also Known As:
- Wales Hotel New York City
- Wales New York City