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“Historically charming” 5 of 5 stars
Review of The Towers of the Waldorf Astoria

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The Towers of the Waldorf Astoria
Ranked #48 of 478 Hotels in New York City
Certificate of Excellence
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Historically charming”
5 of 5 stars Reviewed August 21, 2014

Stayed for one week, in a suite. Perfect location. Beautiful hotel, old and charming. Decorated with lots of mirrors and photographs of the celebrities that stayed at the Waldorf. Restaurant: The waldorf salad was up to our expectations !

  • Stayed March 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank VoyageurN4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abir T, Executive Director at The Towers of the Waldorf Astoria, responded to this review, August 22, 2014
Dear FamilleVoyages,

Thank you so kindly for taking the time to review us on TripAdvisor. As a Senior Reviewer, we are sure that many potential guests will find your feedback regarding your week spent here at the Towers of the Waldorf Astoria quite helpful.

Furthermore, we are delighted that you not only enjoyed our charming ambiance, but that you were also impressed with our Waldorf Salad! Indeed, this menu offering is a quintessential example of the historical significance of the Waldorf.

We hope you will return to our iconic property in the future when you visit New York City!

My best regards,
Abir Tebbo
Executive Director of the Towers of the Waldorf Astoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,702 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (279)
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English first
Pottstown, United States
1 review
5 of 5 stars Reviewed August 20, 2014

There's no place quite like the Waldorf Astoria to make you feel cared for. The rooms were tastefully appointed and services were provided very promptly and without complication. I checked in weary and feeling beaten down by the world. I checked out feeling that I mattered and with a great refreshed outlook. I have already told over one dozen people about my amazing stay and the fine staff I encountered. I don't want to stay anywhere else in New York but the Waldorf. Thank you for a wonderful stay!

  • Stayed August 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Sharon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abir T, Executive Director at The Towers of the Waldorf Astoria, responded to this review, August 27, 2014
Dear Sharon,

It is excellent to read your detailed account of how you enjoyed your stay at the Towers of the Waldorf Astoria! We consider it a privilege to anticipate the needs and exceed the expectations of our guests, and we are so glad to learn that you left feeling more refreshed and pleased than you did when you arrived. This is just the type of luxury service we work so hard to provide.

We look forward to hosting you again in the future!

Yours in service,
Abir Tebbo
Executive Director of the Towers of the Waldorf Astoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shibuya, Japan
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed August 19, 2014

This was my first stay at the Towers, and I was very satisfied. We had a one bedroom suite with access to the Astor Lounge, the fitness lounge, and the Guerlain spa. Service was quiet and attentive--no carts rumbling down the aisle, and the suite was spacious and well-furnished. The front desk was helpful and accommodating, and the concierge was always available. I hope to visit again soon.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jtdorsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abir T, Executive Director at The Towers of the Waldorf Astoria, responded to this review, August 20, 2014
Dear jtdorsey,

Thank you so much for your gracious remarks! We are thrilled that you enjoyed your stay at the Towers of the Waldorf Astoria, and that you were impressed by your suite appointment.

It would be an absolutely pleasure to welcome you back to the Towers in the future, and we hope you will consider our hotel as your property of choice in New York City.

Many thanks,
Abir Tebbo
Executive Director of the Towers of the Waldorf Astoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
56 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed August 18, 2014

Stayed for 3 nights. Staff are some of the best in NYC, particularly Chrissy and a red haired gentlemen on Front Desk - very competent and on the ball. The building is old and full of charm, the rooms are a bit tired but huge and airy. It will need to upgrade the rooms without killing the charm soon - this will never be a boutique, ultra sleek hotel - nor should it try.
Wifi hit and miss, bathrooms smaller than modern requirements but everything works, weekends are filled with tourists, in the week more business oriented.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank moritz23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abir T, Executive Director at The Towers of the Waldorf Astoria, responded to this review, August 19, 2014
Dear moritz23,

I am so pleased to read your review as to what each and very guest can expect from the Towers of the Waldorf Astoria- exceptional service, luxury room accommodations, and a historic ambiance unlike any you would find in the world. Thank you so very much for taking the time to let us know how you enjoyed your recent stay; we hope you will consider the Towers of the Waldorf Astoria as your hotel of choice in New York City for future visits.

Many thanks,
Abir Tebbo
Executive Director of the Towers of the Waldorf Astoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
panama.
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed August 18, 2014

My mother stayed there ,I stayed there, my Daughter stayed there, my son stayed there, when I am in New York thats where Ill stay again,
Its good , not just good, Bloody Good, the service, the suite the pillows, the food, yes its all good, My Daughter left her green Bunny there, we travelled to Quebec and down to Atlanta , when we got home to Panama ,I phone the hotel , and Yes Mr Walker we have your daughters rabbit, and low and behold , they flew it down to us, thats service, Waldorf style. If you want to experience New York, stay at the Waldorf.

Room Tip: Get a suite in the Towers.
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank rooikoptraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abir T, Executive Director at The Towers of the Waldorf Astoria, responded to this review, August 19, 2014
Dear rooikoptraveler,

Thank you for your gracious remarks regarding our commitment to service, food offerings, and spacious suite appointments at the Towers of the Waldorf Astoria! It is wonderful to read that you were impressed with our staff and property during your recent stay here, and I am so happy that we were able to deliver your daughter's Bunny, safe and sound, back to you in Panama. This is the standard of True Waldorf Service we are so proud to deliver for our valued guests.

We hope for the opportunity to welcome you back to our historic hotel in the future, should your travels bring you back to New York City. It would be an absolute pleasure!

My best regards,
Abir Tebbo
Executive Director of the Towers of the Waldorf Astoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
stratford upon avon, United Kingdom
1 review
5 of 5 stars Reviewed August 17, 2014

Stayed at Waldorf Towers for 6 nights Excellent service in beautiful historic hotel Concierge service very good/attentive and knowledgeable Fantastic location for Midtown,Grand central,subway access etc Would recommend the hotel tour - we did a personalised one for flexibility - got to see parts of hotel you wouldn't usually see like the rooftop garden with beehives. I would certainly stay there again if/when back in new york

  • Stayed August 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Gavin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abir T, Executive Director at The Towers of the Waldorf Astoria, responded to this review, August 18, 2014
Dear Gavin,

It is so wonderful to read your detailed review about your Waldorf experience in our boutique "hotel within a hotel!" I am sure that future guests of the Towers of the Waldorf Astoria will find your gracious remarks about how you enjoyed our concierge service, convenient location, and historic tour of the hotel to be very helpful as they consider their hotel of choice in midtown Manhattan.

I am thrilled that you enjoyed staying with us, and we hope for the opportunity to welcome you back in the near future!

Many thanks,
Abir Tebbo
Executive Director of the Towers of the Waldorf Astoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
newport
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed August 17, 2014

we had a great stay with all the family for four nights good food and lovely surroundings, staff very willing to help and room was very clean and tidy. beautiful hotel would recommend for a new York stay

  • Stayed August 2014, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank jonmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abir T, Executive Director at The Towers of the Waldorf Astoria, responded to this review, August 18, 2014
Dear jonmel,

Thank you for your great review of the Towers of the Waldorf Astoria! It is wonderful to read your comments as to how you enjoyed your stay here.

We are happy to read that we were able to exceed your expectations with the cleanliness of our hotel and the service provided by our staff, and we hope for the opportunity to welcome you back in the near future.

My best regards,
Abir Tebbo
Executive Director of the Towers of the Waldorf Astoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Towers of the Waldorf Astoria

Property: The Towers of the Waldorf Astoria
Address: 100 E 50th St, New York City, NY 10022-6844
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#39 Luxury Hotel in New York City
#47 Family Hotel in New York City
#50 Romantic Hotel in New York City
#105 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Towers of the Waldorf Astoria 5*
Number of rooms: 177
Official Description (provided by the hotel):
Soaring above Manhattan on the 28th-42nd floors of The Waldorf=Astoria, this boutique hotel is home to celebrities and corporate leaders and has hosted every American president since Herbert Hoover. The hotel features a collection of 181 rooms, including 123 impressive suites with its own Les Clef D’Or concierge and a dedicated private entrance. Towers Guest enjoy complimentary Continental breakfast in the Astoria Lounge. The hotel is situated within the Waldorf Astoria in midtown Manhattan, near shops, museums & the United Nations. ... more   less 
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Also Known As:
The Towers Of The Waldorf Astoria Hotel New York City
Waldorf Hotel New York City
Waldorf New York
Waldorf Towers
Waldorf Astoria New York City

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