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All reviews columbus circle central park whole foods executive suite full kitchen new york park view room service living room small kitchen lincoln center turn down service floor to ceiling windows five star hotel the location is perfect high floor corner room
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Reviewed May 2, 2019

It's difficult to beat the location of the hotel—just off Columbus Circle, the subway, and across the street from Central Park—and the service is impeccable. Everyone friendly, accommodating, and knowledgeable. The suite was beautiful and featured a pretty good street view. We could easily live in it, as it's outfitted with a full kitchen, living area, small dining area, spacious bedroom, and two full closets. The bed is spectacularly comfortable—like sleeping on a cloud—and we never heard a single peep from other guests or the traffic outside. Slept like a baby every night of our stay.

Just a few quibbles, mainly having to do with the bathroom, which is surprisingly subpar for a suite this large and otherwise accommodating. There's only one sink, one small towel rack, and, even worse, a bizarre folding half-door shower setup, through which so much water splashes that by the end of your shower, there's a lake of water on the floor. And no magnifying mirror? Come on. We women of a "certain age" need magnification to put on our makeup—even a Holiday Inn Express knows this.

Finally, while I appreciate the gratis espresso machine when taking an afternoon break, in the mornings I want to wake up and have a bona fide coffee. DON'T want to jog across the street to the Starbucks to get it, or, worse yet, pay room service and suffer the wait. The Sherry Netherland, where we usually stay, has a gratis Keurig, which is awesome. Come on TT, get with the coffee maker program, reoutfit your bathrooms, and you'll get a five star next time.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank RadBiz
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TIHT-NY, General Manager at Trump International Hotel and Tower New York, responded to this reviewResponded May 3, 2019

Dear RadBiz, Thank you for taking the time to share your feedback. While I wish you had a perfect experience, it is through feedback like this that we are able to continually improve our services and facilities for our guests. We work hard to deliver an exceptional guest experience, and we apologize for leaving you disappointed with the bathroom design and amenities and the coffee maker in your room. I would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. I would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to New York. I sincerely look forward to welcoming you back in the very near future. I am confident that your next stay will prove to be an outstanding experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2019

We stayed here to celebrate a milestone birthday for my wife (she won't let me say which one!) Great location on Central Park West and the service and room were incredible. From the time we entered the hotel we were treated wonderfully for our entire stay.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Trump Hotel Group
Thank Ken M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TIHT-NY, General Manager at Trump International Hotel and Tower New York, responded to this reviewResponded May 1, 2019

Dear Ken M, Thank you for your very positive review of your recent stay at Trump International Hotel & Tower New York at Central Park! We are so pleased that you were impressed with your guestroom as well as our location and amenities. Our team members are honored by your kind words and happy to know they could make your special stay with us to be comfortable and enjoyable. We appreciate your recognition and we are certainly looking forward to welcoming you back and exceeding your expectations once again.

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Reviewed April 26, 2019

I had a memorable experience at the Trump International Hotel & Tower in NYC for my 50th Birthday. My suite was so beautiful with views of the city. All the staff went out of their way to ensure I had an unforgettable time. Thank you very much!

Date of stay: April 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Trump Hotel Group
Thank Footprints560024
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TIHT-NY, General Manager at Trump International Hotel and Tower New York, responded to this reviewResponded May 1, 2019

Dear Footprints560024, Thank you for the wonderful review of your recent visit to the Trump International Hotel and Tower New York-Central Park! I am delighted to read your appraisal of our team and services. Our team makes every effort to deliver upon the high standards we have set for ourselves; we strive to ensure our guests recognize the services and facilities we provide as offering a high level of value and a warmly memorable experience. We are so pleased that you enjoyed your stay with us and certainly look forward to welcoming you back in the near future.

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Reviewed April 25, 2019

Trump International NYC is a study in perfection. I have never seen a room so clean. There was not one speck of dust anywhere even when we looked behind and under items. The people at Trump NYC are the best and are what make it great. They make sure you have everything you need 24/7.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Trump Hotel Group
Thank Graham K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TIHT-NY, General Manager at Trump International Hotel and Tower New York, responded to this reviewResponded May 1, 2019

Dear Graham K, Thank you for your kind feedback of your recent stay at Trump International Hotel and Tower New York-Central Park. We are delighted to read your remarks of our team and their efforts to deliver professional service. We truly appreciate your recognition for our genuine services and we can't wait to welcome you back on your next trip to NYC.

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Reviewed April 21, 2019

I booked a suite with view on Central Park and we are guested up to the entrance at 3 floor, side Central Park but logically view on the street and the covering of the entrance. Really noisy room, cold (they brought us an electric radiator because the central heat was not working properly). That's was not marked on the details of the reservation and the pictures was totally different.
Spa in decline should be renovated, the steam room it was broken, the sauna wasn't hot enough, the swimming pool was smelling of chlorine.
For the price we have spent I expected something better.
Great and fast check in, unsympathetic staff at the check out.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Trump Hotel Group
Thank Quest52914447519
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
TIHT-NY, General Manager at Trump International Hotel and Tower New York, responded to this reviewResponded April 25, 2019

Dear Quest52914447519, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is through feedback like this that we are able to continually improve our services and facilities for our guests. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We sincerely apologize for leaving you disappointed with the Central Park View and the condition of the Spa. I would like to assure you that we pay careful attention to feedback such as you have provided so as to take immediate steps to correct any deficiencies. I would therefore hope that your experience on this visit will not dissuade you from staying with us again. We hope to have the opportunity to restore your confidence in our hotel and welcome you back in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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