Ever notice how front of house staff at 5 star luxury hotels are just like guests at a wedding on the dance floor??
You know what I'm talking about don't you? - That moment at the wedding when everyone gets up to dance and at that moment you get to witness a range of ability and expertise ranging from John Travolta right down to the timing of an alarm clock that went down with the Titanic, or an epileptic version of Donald Duck. - They all get the same music to dance to, they all have the same surface to dance on, but some people, they just don't know how to dance!
And so it is with luxury hotel front of house staff commencing when you check in. The hotel is the dance floor and the front of house staff are all doing their best to dance to that hip tune " Five star luxury service"
Thats where we come in, we're the people at the wedding watching the dancing. The FOH staff at the other luxury hotels we have stayed at are all the other people dancing. - Thats how we know when we are watching John Travolta on check in or some poor schmuck who just doesn't know how to dance.
So, the Trump? - can they dance?? - Well, this was our fifth visit in recent years, mainly because we wanted some more Travolta action similar to the last times we stayed there. This time was a little different....... but overall very good.
We booked through AEXP Centurion FHR program, which value adds the stay by including late/early check ins/outs ( early is subject to availability) We had booked a two hour spa session in the hotel spa from 3.30PM followed by an early dinner at Jean Georges at 6.30PM - ( better to book there the day you are born to ensure you have contacted them early enough to get a table, as in five visits this was the first time we had been able to secure a table despite attempting to book several months out!!)
We arrived at the hotel at 2.30PM on schedule and on check in we met a nice lady who did not know how to dance. " your room will not be ready until the standard check in time of 3.00PM" she announced with all the gusto of a third world country dictator!! - we explained about the need to unpack,shower and then run up an obscene bill at the hotel spa and restaurant. - however, at this point it became apparent that I was dancing with someone who was stepping all over my feet! - Ouch !!
Now its true the standard check in time is 3.00PM, however just like dancing, its all about finesse and style. - It doesn't matter how bad the tune is that you are dancing to its all about looking good while you dance to it. - and so back to my new dance partner at the check in. " Dear sir" she said " I wish to advise'" she said. " I have already informed you" she said. - Yes, I understand the problem,however I have always believed you catch a lot more flies with sugar than vinegar and she was spilling that nasty vinegar all over the place while she was dancing all over my feet!! - then wifey got all upset, please don't upset my wifey, I don't like that !
So, the wife and I limped off to the restaurant next to reception to lick all the wounds on our poor sore feet and chill out while our new friend at reception rehearsed some fresh dance moves. 15 minutes later we returned and the new moves paid off. - Our suite was now ready for invasion ! - Where's John Travolta when you need him? Why couldn't we have danced with him on check in? - Would have been a much happier first dance.
Anyway, moving right along now...... Lets talk about the rest of our dance card at the Trump which, as usual was full. The Spa, can they dance?? - Yeah, baby they can dance. We like deep tissue massage, I asked to be treated like a farm animal and my therapist obliged. - Ahhh, just what I needed. - Both wifey and I found ourselves with dance partners who busted all the moves, wow !!
Off to Jean Georges then for dinner. Now the set up here is interesting.. The front desk for the restaurant is in an airlock at the front of the hotel next to reception, it's like a small square fish bowl. Behind the desk are three staff to meet and greet ( why three,who knows?), when we arrived they were keen to dance, but there was no room to, so they had to pick up a phone and announce our arrival to yet another front of house person some distance away in the restaurant. - Then we all just stood there for ( seemed like for eva), like half sucked candy bars waiting to be digested, an unfinished symphony, it was like being stuck in an elevator making awkward conversation because you are all just standing there together staring at each other waiting for someone to come and get you out of there. - Interesting???
Once inside, we found out these guys, they not only know how to dance, they must run masterclasses in it. The front of house staff?? - Outstanding, just like any true professional they make spoiling you stupid look easy - it was like poetry in motion. - The chef, he's a guru, he could teach Travolta a few new steps. - No doubt. - You might have to book light years ahead to eat here, but do it, its well worth the effort. - " May the force be with you"
Our suite, what a dance floor!! - More like a stage really... We attained our usual 1 bedroom on the corner suite ( suite 8 on each floor of the hotel) - Why so pedantic? These suites have bedrooms facing Central Park and a Lounge facing both Central Park as well as Columbus Circle and a great view down the Avenues. Beautifully furnished, tastefully decorated, light and airy is how I would describe our suite. - A flatscreen TV the size of a city block in both the bedroom and the lounge are nice additions. - Trust me, this is the dance floor you want !
Location: - Dude, this is the Studio 54 of luxury hotels in Manhattan.Right across the road from Central Park !! - Where else would you want to dance?
The rest of the stay was without mishap, our dance card exhausted, it was time to go. - Off to the next dance !
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