We booked Waldorf for our honeymoon. 3 nights. The hotel is very big and very grand. The size makes the hotel quite impersonal and in waiting to check in it is more similar to an airport, than anything else. However, you do feel like you are truly experiencing the bygone era that Waldorf offers. This being said, the amount of tourists in the lobby detract somewhat. I realise this should be expected, it is just that they are not always portraying themselves as fitting into the Waldorf's image.
The clerk was kind, although he did not understand our British English and subsequently politely (very American!) misunderstood the little chitchat he initiated. However, he did catch that we were there on our honeymoon. This resulted in being given a better room, as well as champagne, chocolate, Fiji water and a nice, signed card(however generic). Brilliant! Our room had a direct view of the Chrysler building, as we had always dreamt of.
The room was large and beautiful. It definitively had an old-world style and feel to it. Some wallpaper was coming off in a corner, the fittings in the bathroom were old...but it felt alive. You could sense that this room and this hotel had experienced many an exciting thing! The windows could be opened and we looked down onto the beehive garden on the roof below us.
The lift was a real thrill as you never knew if it would come or where you would end up. Part of the fun, however sometimes annoying. The lift is, if anything, where you really get a sense of the different clientele catered to by the Waldorf. The hotel is located in a busy area where you are right next to the subway, not far from Rockefeller centre, the UN, MoMA or the like.
Upon leaving the handling of our luggage was a sad story, involving being told that we had to bring them to street level ourselves and having to lug them up and down stairs to get to the side of building where we wanted to find our taxi. I was quite angry and voiced this to the doorman. He was wonderfully kind and understanding and called the customer relations officer. The problem seems to be that Waldorf hires outside companies to take care of the storing of luggage, and if I understood them correctly there are two different companies on either side of the building. Our concern was heard, but I have not heard anything since. Although this is not the biggest of issues, it is not what one expects of Waldorf and not being tidy inside their building affects their image.
Great stay in the old-world. The room offered exactly what we needed after spending all day in the great city of New York: tranquility in beautiful surroundings. Sure, you can find hotels in the same price range that are modern and more well-kept. However, you cannot find a hotel as steeped in history as the Waldorf. It's all about what you're after. This was our first time in New York City and we wanted to stay here, and were not disappointed! Did not eat there as it is quite expensive. Would stay again if we could be guaranteed staying high up.
- Official Description (provided by the hotel):
- The Waldorf Astoria New York is temporarily closed while undergoing a complete renovation and restoration. It is planned to reopen in 2019/2020. Waldorf Astoria New York will feature restored historic public and event spaces along with luxury condominiums and guest rooms and suites that will set a new standard for luxury and service in New York. ---- New York’s grandest landmark hotel, the city's first sky-scraper hotel opened on October 31, 1931, and is still delighting visitors with its elegant Art Deco accommodations. ... more less
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- Also Known As:
- Astoria Waldorf
- New York Waldorf
- Waldorf Historia
- Waldorf New York
- Hotel Waldorf New York
- Waldorf Astoria Hotel New York
- Astoria New Waldorf York