The Good - beautiful building and great location 10 minutes walk from Times Square. Room was very large with a separate dressing room and large bathroom. Beds very comfortable .
The Bad - there was a long queue to check in & check out and we had to wait 2 hours for our room even though every time we asked when it would be ready we were told "house keeping are currently in the room - so shouldn't be long now". Impossible to get room temperature right as controls wouldn't work. We didn't eat in the hotel so can't comment on the food but staff in the reception area bar were unhelpful at best and service was not at the standard I have come to expect in the US.
The Ugly - bell hop was downright rude about size of the tip when he brought our cases to the room (I admit it was smaller than I normally give as I had no small bills but still reasonable) Was over charged at check out which then took another 20 minutes to sort out.
Overall I probably wouldn't stay here again but given the price I paid I suppose it was reasonable value for money - just not what I expected of The Waldorf Astoria.
- Official Description (provided by the hotel):
- The Waldorf Astoria New York is temporarily closed while undergoing a complete renovation and restoration. It is planned to reopen in 2019/2020. Waldorf Astoria New York will feature restored historic public and event spaces along with luxury condominiums and guest rooms and suites that will set a new standard for luxury and service in New York. ---- New York’s grandest landmark hotel, the city's first sky-scraper hotel opened on October 31, 1931, and is still delighting visitors with its elegant Art Deco accommodations. ... more less
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- Also Known As:
- Astoria Waldorf
- New York Waldorf
- Waldorf Historia
- Waldorf New York
- Hotel Waldorf New York
- Waldorf Astoria Hotel New York
- Astoria New Waldorf York