Stayed over a 4 day period on a business trip. Beautiful common areas, especially the lobby. Staff go out of their way to make you feel at home (very pleasant, positive attitude). Location is ideal, just down the street from 51st Street subway (or just up the street from Grand Central station).
My room itself felt cozy, but was a little surprised to find wallpaper peeling back (hanging off the wall just above the TV) and mould in the ceiling of the shower area. I would have thought housekeeping would have noted the issue with the wallpaper before allowing the room back into guest inventory. For a hotel with such a great reputation, this was a disappointment.
Bed was incredibly comfortable (best sleep I've had in a hotel in years), amenities in the bathroom were also of high quality. The hotel is also very safe, with card access required past 6 pm and police regularly outside the front door (my guess would be to protect VIPs that are staying at the hotel). Others have noted no in-room safes. This was a surprise to me as well, but given the hotel offers a full vault area in the main lobby, it wasn't a big concern. Charges for wi-fi are expensive. Surely with more basic (much cheaper?) hotels including it at no additional charge, you would think Hilton would make the move as well (perhaps Hilton Hhonors members should get free wifi?). Used free wi-fi in the lobby for the occasional time I needed to catch up on work.
There was also a rather damp smell in the room, but after all this is an older hotel with a lot of history (including a time where all rooms were smoking rooms).
Aside from the wallpaper issue, I'd gladly stay here again.
- Official Description (provided by the hotel):
- The Waldorf Astoria New York is temporarily closed while undergoing a complete renovation and restoration. It is planned to reopen in 2019/2020. Waldorf Astoria New York will feature restored historic public and event spaces along with luxury condominiums and guest rooms and suites that will set a new standard for luxury and service in New York. ---- New York’s grandest landmark hotel, the city's first sky-scraper hotel opened on October 31, 1931, and is still delighting visitors with its elegant Art Deco accommodations. ... more less
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- Also Known As:
- Astoria Waldorf
- New York Waldorf
- Waldorf Historia
- Waldorf New York
- Hotel Waldorf New York
- Waldorf Astoria Hotel New York
- Astoria New Waldorf York