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“Terrific Hotel”
5 of 5 bubbles Review of Shoreham

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Shoreham
Ranked #307 of 467 Hotels in New York City
Pennsylvania
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Terrific Hotel”
5 of 5 bubbles Reviewed November 3, 2013

We found the Shoreham on Priceline for a great rate. Based on some of the reviews we were a little worried, but so pleasantly surprised when we arrived. The lobby is beautiful and while we arrived long before check-in time and our room wasn't ready the staff were happy to hold our luggage. When we arrived later that afternoon we were able to get into our room. The room was great. If you are looking for a large hotel room in NYC you aren't going to find it unless you pay for the penthouse. This room was perfect for two people. The bed was very comfortable and the room perfect. Our room had a fantastic massage chair that we fell in love with and would have gladly taken home if we could have! The location of the hotel was great and you could walk everywhere you needed to be. We would happy to stay at the Shoreham again next time we need a hotel in mid-town.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank penngirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glendaliz M, General Manager at Shoreham, responded to this review, November 5, 2013
Dear Penngirls

Thank you for taking the time to share your most recent experience with us. We were truly delighted that you enjoyed your room and it’s accommodations, our massage chair is one of my favorites. Our location is definitely one of the major features that makes our hotel so special. We look forward to welcoming you back!!We hope you will stay with us again on your next NYC.

Warm Regards,

Glenda Maldonado
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,677 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Montevideo
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed October 28, 2013

In NYC it's all about location and the Shoreham has the best. It has a got a modern and minimalist decoration which goes with the city, but all the same you can go with kids. We went with our two small daughters and they loved it and we could go walking almost everywhere something that is a must if you visit the city with kids. Our girls loved to breakfast at the hotel and the food at the bar was very good too.
Room are very comfortable although room service had its ups and downs. My one but is that they dont give you a shower cap, so take one. They do give you a hair dryer if you ask for one.
All in all, a very positive experience, I would definitely recommend it.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Silviaoxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glendaliz M, General Manager at Shoreham, responded to this review, October 29, 2013
Dear Silviaoxx,

Thank you staying with us here at The Shoreham and for providing us feedback following your stay. We pride ourselves in providing the best customer service experience possible. I’m very pleased that you loved the location of The Shoreham . It’s definitely one of the major features that makes our hotel so special. It brings me great pleasure to know that you were most impressed with our breakfast, rooms, and bar throughout your stay. We look forward to welcoming you back!!

Regards,

Glenda Maldonado
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
5 reviews
3 hotel reviews
4 of 5 bubbles Reviewed October 27, 2013

I faced a couple minor complications BUT they hotel was very accommodating to the issues and fixed them asap. Even though everything can't be perfect while traveling the hotel is clean, good location to a train, pretty much up to date on things. I would recommend travelers to book a stay here :)

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GeneraTiffany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glendaliz M, General Manager at Shoreham, responded to this review, October 28, 2013
Dear GeneraTiffany,
Thank you for generous comments on your recent stay. We’re glad we were able to fix any wrongs during your stay, and thrilled you’ll be recommending us!
We look forward to seeing you back at the Shoreham soon.
All the best,
Glenda Maldonado
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vaughan, Canada
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed October 24, 2013

I stayed at the Shoreham for 3 nights - I was delighted with the hotel. The room didn't have much of a view, but we could control the temperature in the room, the bed was clean, we received extra pillows and towels upon request, and there was enough room for myself and my husband + our luggage. The bathroom was very clean, and brand new Aveda products were left for us every morning. The elevators are small, the carpets should be replaced, the hallways could use a fresh coat of paint - but these details are minor in comparison to the fantastic hotel location. Everything is within walking distance, Times Square, 5th Avenue, MoMA, Grand Central Station, Empire State Building, Broadway... the list goes on and on. The drinks in the hotel bar are worth a try. Overall, I'm very satisfied with this hotel and would definitely return.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Smurfette1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glendaliz M, General Manager at Shoreham, responded to this review, October 29, 2013
Dear Smurfette1980,

Thank you for taking the time to write about your recent stay at the Shoreham. I’m glad you found our rooms were cleaned to your satisfaction and our amenities were up to your standards. We value your comments and we will take your feed back in order to continue to provide quality service. Our location is one of the key features that makes are property special and a true hidden gem! My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Best,

Glenda Maldonado
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eagle River, Alaska
Level Contributor
126 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed October 23, 2013

Set your expectations for New York City on a budget and you can't beat this hotel.
Yes, the hallways are small, the elevator carpeting needs to be thrown away, and the front desk supervisor is not thrilled to be there. (With the exception of two absolute front desk stars - read other reviews--the atmosphere was unenthusiastic at best).
We Hotwired this hotel and got a room for $143 (taxes bring it to $197). You cannot get this quality for that price range in this area, so you forgive the quirks.
We had a great "penthouse" room with a terrace, three reclining lawn chairs, a table for 4 in the sunshine and a fantastic bathroom with a soaking tub and rain shower. Free in-room massage chair, a refrigerator with (overpriced $5.00 cokes) and a king size bed.
The mattress was brand new and the sheets were sparkling clean. Made up for the poor housekeeping overall. I rated this hotel very good because the design is stellar, the location cannot be beat, and the price is unheard of in Manhattan. It just LOOKS great. That is important to me for some odd reason.
Being charged $14.95 for in-room wireless when it's free in the lobby and the poor housekeeping will prevent me from staying here on future business trips, however. I may stay here on a quick one day trip to NYC from PA when all I need is a convenient room in a safe area.
I'd be over the top thrilled if things were cleaner. This was a mixed bag for us. I'd return if I knew the carpets were cleaner and the small details were taken care of when the room was cleaned - they were not.

Room Tip: We stayed in a Penthouse room. The "Penthouse" simply means you are on the top floor with...
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Live2TravelReview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glendaliz M, General Manager at Shoreham, responded to this review, October 29, 2013
Dear Avis,

Thank you for taking the time to share your most recent experience with us. We were truly delighted that you enjoyed our Penthouse and it’s accommodations, our massage chair is one of my favorites. I understand that there’s a fine balance between price and value, and we appreciate that you chose to stay with us. We know how important location can be when it comes to planning a trip, and we promise we aren’t going anywhere. Our team has been made aware of the key issues we can improve on. We wish you will reconsider staying with us in the future for all of your New York City stays. Please feel free to contact me directly; we’ll do our best to offer you the best available rate and regain your confidence in us.


Warm Regards,
Glenda Maldonado
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 20, 2013 via mobile

Stayed in this hotel for a long weekend when staying in New York. This hotel is really stylish, clean and comfortable. We got married that weekend and the hotel gave us a voucher for a free meal which was a nice gift. Staff were friendly especially the lady who worked at the bar. The hotel was situated beside the popular tourist areas and right off fifth avenue but was quiet. Would definitely stay here again.

Stayed December 2012, traveled as a couple
Helpful?
Thank Armstrong19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glendaliz M, General Manager at Shoreham, responded to this review, October 21, 2013
Dear Armstrong19,
Congratulations on your wedding! We’re honored that you chose to stay with us for such a special occasion. I’m glad you’ve become a member of our loyal Shoreham Hotel fan club! We can’t wait to welcome you back!
All the best,
Glenda Maldonado
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
montreal, canada
1 review
5 of 5 bubbles Reviewed October 18, 2013

we had a great night at the shoreham! Even if every hotel in new york was sold out, they did everything to accomodate us. We finaly had a room and our trip to new york was fantastic !!!

Nice clean room, afordable price and great personel.

a big thank's to SHARON and JOHNATHAN !!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glendaliz M, General Manager at Shoreham, responded to this review, October 21, 2013
Dear Daniel,

Thanks so much for the 5 Star review! We’re thrilled you loved our Shoreham, and that we did all we could to make you have a great stay. Sharon and Jonathan are fantastic- I’m lucky to have such a great and committed team.
We look forward to hosting you back real soon.
Warmest regards,
Glenda Maldonado
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shoreham

Property: Shoreham
Address: 33 W 55th St, Just off of Fifth Avenue, New York City, NY 10019-4999
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#190 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Shoreham 4*
Number of rooms: 178
Official Description (provided by the hotel):
SHOREHAM is a fashionable retreat dedicated to the experience of design. Flat-screen monitors throughout the property feature an array of video and interactive art with vibrant images of nature in motion. The hotel offers a variety of accommodations ranging from superior to specialty suites available with king, queen or two queen-sized beds. Signature amenities include invigorating five-head hydro-massage showers in junior suites and select rooms, iJoy massage chairs, Bose Wave(R) radio CD players, Wi-Fi and flat-screen TVs. Guest room baths are appointed with high-gloss white marble tile, gray slate vanity tops, brushed stainless steel sinks with satin nickel fixtures and bath amenities. SHOREHAM is perfectly positioned just steps away from the top shops of Fifth Avenue, Central Park, Broadway and more! ... more   less 
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Also Known As:
The Shoreham Hotel New York City
Shoreham New York City
Shoreham Hotel New York City

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