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“Excellent experience at the Loews Regency last week” 5 of 5 stars
Review of Loews Regency New York Hotel

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Loews Regency New York Hotel
Ranked #28 of 478 Hotels in New York City
Certificate of Excellence
GreenLeadersGold level
Maine
Level Contributor
6 reviews
“Excellent experience at the Loews Regency last week”
5 of 5 stars Reviewed August 1, 2014

I chose this hotel after much research; we were seeking a hotel to replace a huge conference hotel in a louder, more chaotic part of the city; we sought top marks in cleanliness, walking distance to Central Park and museums, relative quiet, enough space for a family of four, and a mini-fridge and some counter space to prepare gluten-free meals for our daughter with celiac. It was challenging to meet these criteria without utterly breaking our budget, but we succeeded by reserving a room at this hotel of understated elegance. We we greatly appreciated the view from a corner room on the 19th floor and were thrilled to have a kitchenette for preparing gluten-free food. The location is wonderful for walking, particularly for enjoying Central Park and museums, and yes, our high standards for thorough cleanliness were met. in addition, many staff members--the doormen, bellhops, maids,bartender pointing out complimentary coffee in the morning, and the driver Joe-- were proficient and friendly. [This was a one-third business trip and two-thirds family trip.]

Room Tip: Rooms on higher floors will have better views, of course, but my guess is all the rooms are lovely.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
Thank Cstle-Wstctt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, August 4, 2014
Thank you for sharing your experience with us Cstle-Wstctt. We are thrilled you had such a wonderful experience, and we were able to meet your high expectations. The kitchenettes in the rooms are fabulous, aren't they? We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,050 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (183)
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philadelphia
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 31, 2014

Just had an overnight visit and stayed at the Loews Regency. The room was spacious and luxurious. Although we did not take advantage of the dining choices at the hotel, we did enjoy the complimentary coffee offered in the morning--great that it was available with choice of newspaper off the lobby area. We had valet for our car and needed to leave the hotel earlier than usual drop off(before 7 AM). The hotel staff took care of our request and our car was delivered more quickly than expected.This is a beautiful hotel in a wonderful location. I highly recommend and will absolutely return.

Room Tip: The hotel asked our preference and honored our request for a room on a lower floor. We were on the...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank PhiladelphiaCamelot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, August 4, 2014
Thank you for the feedback PhiladelphiaCamelot! It sounds like you had a great stay with us. We are happy to hear our team members were very accommodating and looked after all your requests in a timely manner. We look forward to welcoming you back soon.
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New York
1 review
5 of 5 stars Reviewed July 31, 2014

We stayed seven nights at the Loew's Regency in July. The first night we had both of our teenage daughters with us and had a deluxe double room on the 12th floor with two double beds. Beautiful room, great shower and nice view. The next day we requested a room with a king with a sofa bed since one of our gals left for a school program. The room we were moved to was great even though the shower was much smaller. There was a large bathtub and older tile in the shower. The size of the rooms was phenomenal and every need was catered too. Marina from Housekeeping set us up with a coffee maker so my husband could make coffee before going to work in the mornings. My daughter and I used the Star room service several times and found it fast and of high quality.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank Tatiana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, August 4, 2014
Thank you so much for your review Tatiana C. It sounds like you had a great stay with us in July and we are thrilled that you were able to try a few rooms out....we have quite a few different room categories to choose from. We look forward to welcoming you and your family back soon!
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Charlotte, NC
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 31, 2014

This hotel has a great location- the corner of Park and 61st. You are within walking distance to so much. The rooms were VERY nice and very quiet (as was the overall hotel). I was there for two nights- I am a light sleeper and never heard a noise during either night. The hotel has a salon, spa, and bar area. Free Wi-Fi throughout the hotel was a plus! The service was also great.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
3 Thank VacayMore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, August 4, 2014
Thank you for the wonderful review VacayMore. We agree with you that we have the best location in NYC and offer the full range of services and amenities that you could ever want during your stay. Thank you for staying with us and we hope to see you soon.
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Los Angeles, California
1 review
5 of 5 stars Reviewed July 31, 2014

Never stayed here before---1st time. Beautiful, clean room--quiet room. A television built into the mirror in the bathroom - cool modern touch. Bed comfortable. But the staff---that is really the hook. Always helpful, and seemingly everywhere. You will not go wrong here.

  • Stayed July 2014, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank sofachange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, August 4, 2014
Thank you so much for the wonderful review sofachange! We are thrilled you decided to try us for the first time and hope you'll be back in the not too distant future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading
Level Contributor
259 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
5 of 5 stars Reviewed July 30, 2014

We've just returned from a great 4 night stay at this excellent hotel.
We chose it mainly due to the reviews on Tripadvisor and we liked the idea of being close to central park. It is very well located being 2 blocks from the park and 2 blocks fro the Subway.
The hotel has recently been refurbished to a very high standard and it is superb.
Check in was smooth, all the staff we met were very good, especially the doormen/bell men.
We were in Room 905, a good sized room, towards the back of the building and the room was very quiet. The air con worked well and the king size Bed was very comfy. Big TV, Safe, plenty of hanging space. Robes, Mini bar etc.The only thing lacking which would have been good was a coffee machine. Otherwise no complaints. The marble bathroom was lovely with a tub and shower and a tv built into the mirror over the vanity. There was Julien Farel toiletries and a professional hairdryer which my partner really liked.
There was a New York Times paper delivered to our door each morning, and the housekeeping staff did a great job.
We also made use of the complimentary car service the hotel has, and enjoyed a couple of rides in the Fiat to restaurants, which is a great service for guests. All in all a great stay in an excellent hotel, highly recommended and I would hope to return to.

Room Tip: We were happy with 905 and it's the quietest room I've stayed at in New York City.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank larnerdarren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, July 31, 2014
Thank you so much for the glowing review larnerdarren. It certainly sounds like you had an excellent stay and were able to take advantage of most, if not all, of our additional services that we offer on property. Duly noted about the coffee machine in the room - please note that while we do not have these in-room, we do offer them through Star Service upon request. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wirral, United Kingdom
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 30, 2014

Recently refurbished, we had a lovely welcome for at the Regency. Our room was an upgrade overlooking 61st Street. Room big enough for the four of us. Bathroom is terrific with separate large shower and TV built into mirror (kids were thrilled!).

Room Tip: Breakfasts expensive but Gene's cafe two minutes' walk away at 26E 60th Street is an excelle...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank Tony E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi B, Public Relations Manager at Loews Regency New York Hotel, responded to this review, July 31, 2014
Thank you for the review Tony E and for traveling all the way from Liverpool to see us. We are thrilled you enjoyed your stay so much and were well looked after. The TV's in the mirrors are always a big hit with our guests. Safe travels and we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Loews Regency New York Hotel

Property: Loews Regency New York Hotel
Address: 540 Park Avenue, 61st Street, New York City, NY 10065
Phone Number:
Location: United States > New York > New York City > Upper East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in New York City
#8 Business Hotel in New York City
#9 Green Hotel in New York City
#39 Romantic Hotel in New York City
#52 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Loews Regency New York Hotel 3.5*
Number of rooms: 379
Official Description (provided by the hotel):
All the benefits of Midtown Manhattan at your fingertips, with a Park Avenue address. The re-imagination of the new Loews Regency New York hotel sets a new standard in luxury and thoughtful design with the traveler's needs in mind. With thoughtful service genuinely delivered, our goal is to make sure you can focus on your plans while visiting New York City, whether it is for work or play. Let us take care of the little but all-important details, like complimentary pressing of two garments upon arrival. (Welcome to wrinkle-free travel.) Leave your hairdryer at home-here at Loews Regency New York, there is a Julien Farel professional hair dryer in every room. And if you're fed up of being charged for Internet access, take heart. Here, you'll find free Wi-Fi, for up to three devices, throughout the hotel, including in your room. Even better, you only have to log in once. ... more   less 
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Also Known As:
Regency New York City
Regency Hotel New York
New York City Regency
Loews New York City
New York City Loews
Regency Hotel Nyc

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