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Hotel Plaza Athenee
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Reviews (732)
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All reviewsupper east sidecentral parkmadison avenuenew yorkroom service breakfastquiet streetstar propertymarble bathroomsmall hotelcharming hotelturn down servicebrick wallconcierge desklocation is fantastictwo blocksgreat roomupon check
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473 - 478 of 732 reviews
Reviewed January 28, 2012

A hotel with a big name but without much character. Dark and small lobby area, inattentive staff. Rooms and bathrooms are in need of renovation . The service is average and the breakfast was not what one could expect from a 5 star property.The location is great though, but there are better options in NY.

  • Stayed: July 2011, traveled on business
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3  Thank sharit911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athenee, Manager at Hotel Plaza Athenee, responded to this reviewResponded January 30, 2012

Thank you for taking the time to share your comments on your recent stay. I am sorry that we did not live up to your expectations and would like to find out the details of your dissatisfaction to improve our performance. Please contact me at swurst@plaza-athenee.com
Sincerely,
Sebastian Wurst
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2012

We stayed at this lovely little gem for the weekend in January. The location is ideal for a shopping weekend in NY. A nice, quiet residential street around the corner from lots of great shops. The service is wonderfully efficient. The lounge is intimate with a nice menu of munchies and drinks. While our room was small, it was well appointed with a very comfortable bed, flat screen TV and an ample bathroom with great amenities. The only minus was the breakfast and this is truly a minor criticism -- the food was a bit lackluster. The service was pleasant and professional in a relaxed environment -- something a bit hard to come by in the City. We would certainly return. A guaranteed good night sleep!

Room Tip: Ask for a renovated room. There are still a few rooms that have not been updated.
  • Stayed: January 2012, traveled as a couple
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4  Thank scooby19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2012

We have frequent occasion to visit the upper east side of NYC and have stayed at at least six "5 star" hotels in the area. This is the one we'll return to. All the expected amenities are there, but with little, added touches that become all the more meaningful for their lack at competing hotels. From the bathroom supplies to the flexibility of the parking garage to the accommodating housekeeping staff to the quality and service of the included continental breakfast, the Plaza-Athenée leaves us no nits to pick.

Room Tip: Obviously, the higher the floor the better.
  • Stayed: January 2012, traveled with family
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4  Thank ProfRT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2012

We came to experience Christmas in New York and were amazed by the Plaza Athenee Hotel's location. It is close to Barneys, Bloomingdales and other great shopping and was a short walk to Rockefeller Center. It also really close to the Lexington Av/63 St subway station. The staff was very courteous and helpful. And the rooms are HUGE by New York standards. Definitely the biggest room we've ever staying in during any of our trips to the city. We will definitely stay again!

  • Stayed: December 2011, traveled as a couple
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3  Thank redraidergal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2011

Certainly there is a reason why this boutique hotel is ranked in the top 100 in the world. Excellent rooms, great staff, outstanding spa. 1 block from Central Park. Close to everything [right along Madison and great shopping].

This is a location we will stay at on our next return trip.

  • Stayed: December 2011, traveled as a couple
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4  Thank MarkO95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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