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“Fantastic Service, Warm Staff. Great Accomdations” 5 of 5 stars
Review of Hotel Plaza Athenee New York

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Hotel Plaza Athenee New York
Ranked #210 of 475 Hotels in New York City
Certificate of Excellence
Ship Bottom, New Jersey
Level Contributor
556 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
“Fantastic Service, Warm Staff. Great Accomdations”
5 of 5 stars Reviewed December 30, 2011

Certainly there is a reason why this boutique hotel is ranked in the top 100 in the world. Excellent rooms, great staff, outstanding spa. 1 block from Central Park. Close to everything [right along Madison and great shopping].

This is a location we will stay at on our next return trip.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank MarkO95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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525 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
New York
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed December 25, 2011

A fast getaway for 2 days in the city. The hotel was elegant and immaculate. The service was beyond fantastic where nothing is a problem and you feel very special but you know they really mean it. Location is key and it doesn't get better than this. What a hidden gem in NYC.....

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank faige
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed December 18, 2011

Checked into this $800/nigh hotel expecting the 5 star treatment (think Four Seasons). Well it was not that. First room they showed me for $800 was about 150 sq.ft. and was directly next to the air conditioning exhausts. I finally had to speak to the manager to get a room that did not over look the AC apparatus. Turns out all the rooms are extremely small from my outlook. Hotel is dated and in need of a redo. Kinda like something out of the 1960's. The bed was comfortable and linen nicely done. Lobby is also tiny and can get very congested. We wanted to eat at a German restaurant but the Hotel concierge told us there were none around due to the fact that New Yorkers do not like German food! All and All I was not overly impressed.

  • Stayed December 2011, traveled on business
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Matrixinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athenee, Manager at Hotel Plaza Athenee New York, responded to this review, December 20, 2011
Thank you for your honest feed-back-I am sorry we did not live up to your expectations. We have redone most guest rooms in 2010 and will do the remainder in 2012 and our rooms have a range of 285-460 sf. I have addressed the restaurant issue with the concierge who is extremely sorry for not being able to provide appropriate recommendations-there certainly are a number of options.
I would be happy to discuss this further and make up for your disappointment-please feel free to contact me at swurst@plaza-athenee.com.

Sebastian Wurst
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Castle, New Hampshire
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 13, 2011

Feel like you are lucky enough to live in the Upper East Side of Manhattan, steps from Madison and 5th Avenue, Central Park, shopping, dining and museums....yet discreetly located on a quiet residential avenue. The service and surroundings are top notch and we were treated like the royalty that has been known to stay here....we even had Veuve on ice in our room and chocolate covered strawberries upon arrival!! A wonderful way to kick off our weekend getaway in the city. I definitely hope to stay here again!

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Millpond05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 3, 2011

Some of the best service I've ever had at a hotel. It was a pleasure to stay at the Athenee. Special mention to Jason who took care of the late night room service and kept the bar open after hours for us to enjoy nightcaps after some long days working.

I would absolutely stay at the Plaza Athenee again.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank DrewiswerD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed November 20, 2011

I was in NYC for 10 days and I had a chance to stay at a few hotels.
My award goes to Plaza Athenee and I think this hotel deserves it.

The location is pretty exclusive, residential neighbourhood, more calm then midtown. You can walk to very nice places or you have the underground if you need to be more fast.

The check is wonderful, sitting down in a lounge area, more relaxed than the check in counter.
My room was a perfect balance of tradition and modern elegance.

I visited the SPA and unluckily I had no time to use it. Will do next time.

Last but not least, every member of the team made me feel home every single moment.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Fedeati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 19, 2011

Just a perfect hotel in every sense. So Quiet- you may never know that you are just two blocks from a very busy New York street and great shopping. The staff were great, so helpful and
accomodating and the helpful staff on floor 12 even cleaned our room before we had a late check out, just going that extra mile. The room was a good size for Manhatten and well equipped. The bed was very soft, perhaps for us a little too soft but again very comfortable.
Recent reviews are correct, the views are not spectacular but I trade that any day for quietness.
Just two blocks from Central Park perfectly located for the Frick Museum too.
Yes, we would go there again.

Room Tip: Floor 12 and 07 was a particularly quiet room and nice location although it wasn't a perfect vie...
See more room tips
  • Stayed November 2011, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank LindzD019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Plaza Athenee New York

Property: Hotel Plaza Athenee New York
Address: 37 E 64th St, New York City, NY 10065-7003
Phone Number:
Location: United States > New York > New York City > Upper East Side , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#30 Spa Hotel in New York City
#77 Business Hotel in New York City
#146 Luxury Hotel in New York City
#168 Family Hotel in New York City
#191 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Plaza Athenee New York 5*
Number of rooms: 143
Official Description (provided by the hotel):
Located on a charming, residential street on 64th Street between Park and Madison Avenue, Hotel Plaza Athénée is an Upper East Side luxury boutique hotel that has been a home away from home to royalty, world leaders, celebrities, executives and discerning travelers since 1984. Ideally situated in the heart of Manhattan, guests are just minutes from Central Park, Madison Avenue boutiques, galleries and museums. Elegant and refined in every detail, rich in style, Hotel Plaza Athénée offers a grand yet inviting setting where classic French inspired style meets Manhattan's uptown chic. Hand-painted murals, Italian marble, French antiques and luxe furnishings create a gracious haven. Guestrooms and suites have a distinct residential style in character with the genteel neighborhood where it resides. ... more   less 
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Also Known As:
Hotel Plaza Athenee
Plaza Athenee New York City

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