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“Excellent all around” 5 of 5 bubbles
Review of The Pierre, A Taj Hotel, New York

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The Pierre, A Taj Hotel, New York
Ranked #18 of 478 Hotels in New York City
Certificate of Excellence
New York City, New York
2 reviews
“Excellent all around”
5 of 5 bubbles Reviewed April 17, 2013

My recent stay at the Pierre (1 night, April 14, 2013) was excellent. The staff were helpful and friendly. We stayed in a city view suite which was spacious, beautiful and extremely comfortable. We very much enjoyed taking the private car service to dinner and we had drinks in the bar before and after dinner. The drink menu was inventive and delicious. I also used the gym in the morning before checking out. The treadmills were very new and damp towels and water were available in the refrigerator. All in all it was a wonderful stay - the only problem was not staying longer!

  • Stayed April 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Emily C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review, April 23, 2013
Dear EmilyC,

It sounds as though you truly enjoyed your recent stay with us at The Pierre, A Taj Hotel, New York! We are so delighted to hear you were able to experience our house car, the 2012 Jaguar XJ, which is a very recent addition to the hotel. Two E Bar/Lounge is always changing up their drink menu, with inventive new cocktails created by our master mixologist. During your next visit to The Pierre you will have to be sure to extend your stay a few more days and experience our newly opened restaurant Sirio Ristorante New York and indulge in an in-room Jiva Spa treatment! We look forward to welcoming you back in the near future.

Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,415 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 10, 2013

Me & my daugther had a WONDERFUL stay at The Pierre. We started visiting New York a few times a year and now that we stayed here we will never stay anywhere else. Everyone is so nice & helpful....
LOVE, LOVE, LOVE this HOTEL.
Can't wait to go back!!!!!

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MarianB01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review, April 23, 2013
Dear MarianB101,

What a wonderful tradition to start with your daughter! We are so delighted to hear that The Pierre, A Taj Hotel, New York has now become your hotel of choice for this special weekend occasion for you and your daughter. Our staff is always looking to make our guests feel as comfortable as possible and accommodate them during their stay anyway they can. We look forward to The Pierre becoming your "home away from home" while traveling in New York City!

Warm Regards,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
161 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

My daughter and I enjoyed this fabulous hotel while visiting New York during the US Open. Through American Express, we were able to enjoy first the hotel and then the extra amenities AE allows. Breakfast in the room was delicious and the Happy Hour was more than we imagined. We will stay here again and again!

Room Tip: The king size rom served our purpose beautifully!
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SavvyShopper417
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review, April 23, 2013
Dear SavvyShopper47,

Thank you for your kind words! We are so glad to hear you and your daughter were able to share a special weekend together at The Pierre, A Taj Hotel, New York. We hope you had an awesome time at the US Open, how exciting! We are delighted to hear you enjoyed both breakfast and happy hour at Two E Bar/Lounge. Next time, you will have to join us for dinner at our new restaurant, Sirio Ristorante New York. We look forward to welcoming you back.

Warm Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed April 5, 2013

It is a great location on the park which is very convenient. The room was very nice and well done. However, the hotel is not really in the league of a four seasons in terms of service and attention to detail. The guest areas are a lot more run down than the rooms. The gym is average at best, especially for a 5* hotel. I found the staff to be a little mediocre...lots of them standing around but when it came to asking the concierge for help to find somewhere to eat (hotel did not serve food mid-afternoon after we came in on our flight) they were not very helpful bordering on aggressive. The food was decent but is expensive - $60 for eggs, coffee and two glasses of juice. After having spent a week at the Four Seasons in Seattle, Scottsdale and Beverly Hills I found the Pierre to be disappointing. The hotel had mistakenly charged me for an extra night...fortunately I did not use the express check-out and caught this on the way out - so worth going to the trouble to check.

  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank salukionholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed April 2, 2013

We had the pleasure of spending a weekend in NYC with the Taj Hotel, The Pierre. From the warm greeting at the front desk, to the wonderful concierge staff, the elevator attendants (yes, really, they accompany the elevators!) to the lovely man who gave us street directions and hailed cabs, it was a stellar experience. Even the way the housekeeper organized our room as part of the turndown service was akiin to living life like royalty. 2 papers at our door every day - we lived the New York life, drinking coffee at a local restaurant and reading the Times and the Wall Street Journal.

No, we're not the Kardasians, just a couple who found a slightly discounted room online and leaped at the opportunity to go from a 4 star, to a 5 star, and it was a delight. We even remembered how to sleep past nine. 3 nights, 4 days felt like a real vacation. It was hard returning to real life.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Girlphyte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laredo, TX
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed April 1, 2013

We had the absolute pleasure of spending a few special days at The Pierre. It was my wife's first trip to New York and it will unfortunately be hard for me to top the experience largely due to the hotel and its superb staff.

Our concierge Francisco did a splendid job of securing last minute spots for coveted tables and anything else that we fancied. Claudia and the rest of the elevator attendants were great as were the doormen and bar staff. Staying at the Pierre transports one to the glamour of ages past. Our room was spacious and the bathroom definitely above the NYC norm even for top hotels. The location was perfect and one could not be situated any better. We can hardly wait for our next trip back.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MisterSR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
132 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed March 30, 2013

In the past few visits to NYC, we have stayed with a cousin, but since there were too many of us to be accommodated this time, the two of us stayed at the Pierre for the first time. From the minute we entered until we left, we were welcomed, looked after well and generally made to feel very comfortable. Every member of staff with whom we dealt was courteous and efficient, and seemed genuinely pleased to see us.
The location is unbeatable for those wishing to visit Carnegie Hall, the Met Museum, the Frick, and the amazing shops of Madison Avenue. The walk across the south end of Central Park is an easy one for those going to Lincoln Centre.
In addition to the terrific location the room was wonderful, with very comfortable and clean bedding, and a bathroom with enough shelves and lighting for shaving and makeup, and a small walk in closet with a good safe. Our bathroom had separate shower and bath, both with nice shower heads on hoses (and a fixed rain shower head on the main shower, too. Bedroom slippers and robes were provided, and the beds turned down each evening. The TV has many channels, including foreign stations from India, China, etc. The only one that this newshound missed was the BBC World Service. It should have been there!
The hotel has a European air, and I personally found the rooms charming and nicely decorated. The restaurant was expensive for breakfast, but not out of league with some of the major urban chains. As a tea lover, I really appreciated loose tea made as strong as I like it. Feeling pampered, we would like to stay there again!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Naomi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Pierre, A Taj Hotel, New York

Property: The Pierre, A Taj Hotel, New York
Address: 2 East 61st Street at Fifth Avenue, New York City, NY 10065
Phone Number:
Location: United States > New York > New York City > Upper East Side , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Luxury Hotel in New York City
#16 Romantic Hotel in New York City
#37 Family Hotel in New York City
#44 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Pierre, A Taj Hotel, New York 5*
Number of rooms: 189
Official Description (provided by the hotel):
Landmark hotel on Fifth Avenue in New York City. ... more   less 
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Also Known As:
The Pierre Hotel New York City
Pierre New York City
Pierre Hotel New York City

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