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Reviewed December 29, 2012

We stayed at the Pierre for one night on Christmas. This was our second stay and we by chance ended up in the same suite that we had the first time, which was very lovely. The hotel once again was excellent in every regard: from the doorman, to the housekeeping staff, to the beautiful decorations. The room service menu had many options, service itself was prompt and food delicious. The staff met all our requests (higher floor, extra towels, roll-away bed) in a timely efficient manner. The elevator attendants are always so nice, especially to kids and it's an extra lovely touch only this hotel offers.
Overall this was once again a wonderful stay, which we hope to repeat in the near future.

  • Stayed: December 2012
    • Value
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1  Thank NYC_Traveller02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this reviewResponded April 30, 2013

Dear Anya K,

We are honored to hear that you chose to spend your Christmas holiday with us at The Pierre, A Taj Hotel, New York! Thank you for your kind words about our doorman, housekeeping and staffing teams, as well as our elevator operators. This feedback means so much to everyone at The Pierre, A Taj Hotel and it will most certainly be shared with all of them. We are glad to hear we were able to meet all of your requests in a timely manner; we always aim to make sure our guests stat is as comfortable as possible. Hopefully we will be able to spend another Christmas together this year!

Warm Regards,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2012

This was our first time in NYC. Our 4 night stay was an "over the top" experience. Our room was a "city view" room and was plenty big for me and my husband. The bed was ultra plush. Like sleeping on a cloud. The shower was awesome, per my husband who is tall and sometimes has to lean over to get under the shower head. The service was impeccable! Very professional. Made us feel like royalty. White gloved elevator attendant and turn down service every night. Our room had an issue with the tv after the first night and they quickly moved us to a suite. Nice to have a refrigerator. The hotel also has a jaguar for hotel guest to use on a first come first serve basis. Even though we didn't utilize this service, we did see the sweet ride out front. The Pierre is the way to go.

Room Tip: Lower rooms on back of hotel - view of bldg behind hotel. Use Expedia for package deal
  • Stayed: December 2012, traveled as a couple
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1  Thank happyhikers0229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2012

The hotel is great. The service is impecable. The concierge very helpful and attentive.
However, in other stays I had a much better room, this time, I got a lousy, small corner room.

Could have been a bit more spacious.

Bathroom is good. The shower is great and the size of the bathroom doesnt bother much.

Continental breakfast is limited. It summarises as two toasts and 3 pots of jam and butter. No egg, no honey, no cheese or other breads or pastries.

The fitness center is small, but since its hardly used, its empty and quite private. Its well equipped so no complaints.

Room Tip: Try not getting a small room - those in the corridor corners.
  • Stayed: December 2012, traveled on business
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1  Thank fmattar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2012

This is the second time I ve been at the Pierre Hotel and I can confirm that it is a dream.
It s on the 5th Av. And in front of Central Park,you have the subway next to the hotel.
Rooms are super clean and comfortable.The staff is kind gentle and at your disposal for everything.
It is expensive but it worth it.
(Buy the bathrope which is beautiful!!)
The only problem is that you have to pay for internet!!!!I think the should give it for free since the price of the rooms!!!

  • Stayed: December 2012
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1  Thank NicoleMaggio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this reviewResponded April 30, 2013

Dear NicoleMaggio,

Thank you so much for your kind review. We are so honored to hear you feel we are the best hotel on Central Park, we truly appreciate such kind remarks! We are glad to hear you enjoyed your room and our staff, we will be sure to pass along your compliments. We look forward to welcoming you back for a third stay, and hopefully many more to come!

Warm Regards,
General Manager

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Reviewed December 7, 2012

Ok maybe it was because I was just staying overnight so I couldn't appreciate the location but I was disappointed with the hotel. The room was small especially considering what you are paying. Of course you begin to understand the price when you see they have elevator attendants. I don't need somebody to press the number for me, it doesn't add anything for me and effectively we are paying for this in the price. Breakfast though the food was good the service was slow which is fine on a lazy Sunday morning but not so good when you want to get somewhere.

  • Stayed: November 2012, traveled on business
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3  Thank Charlie_Cosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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