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All reviewselevator attendantscentral parkelevator operatornew yorkelegant hotelfour seasonsroom servicefive star hotelfifth avenueupper east sidepark viewconcierge deskturn down servicebottle of champagnehousekeeping staffthe location is perfectnyc hotel
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Reviewed December 9, 2012

The hotel is great. The service is impecable. The concierge very helpful and attentive.
However, in other stays I had a much better room, this time, I got a lousy, small corner room.

Could have been a bit more spacious.

Bathroom is good. The shower is great and the size of the bathroom doesnt bother much.

Continental breakfast is limited. It summarises as two toasts and 3 pots of jam and butter. No egg, no honey, no cheese or other breads or pastries.

The fitness center is small, but since its hardly used, its empty and quite private. Its well equipped so no complaints.

Room Tip: Try not getting a small room - those in the corridor corners.
  • Stayed: December 2012, traveled on business
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1  Thank fmattar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2012

This is the second time I ve been at the Pierre Hotel and I can confirm that it is a dream.
It s on the 5th Av. And in front of Central Park,you have the subway next to the hotel.
Rooms are super clean and comfortable.The staff is kind gentle and at your disposal for everything.
It is expensive but it worth it.
(Buy the bathrope which is beautiful!!)
The only problem is that you have to pay for internet!!!!I think the should give it for free since the price of the rooms!!!

  • Stayed: December 2012
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1  Thank NicoleMaggio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this reviewResponded April 30, 2013

Dear NicoleMaggio,

Thank you so much for your kind review. We are so honored to hear you feel we are the best hotel on Central Park, we truly appreciate such kind remarks! We are glad to hear you enjoyed your room and our staff, we will be sure to pass along your compliments. We look forward to welcoming you back for a third stay, and hopefully many more to come!

Warm Regards,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2012

Ok maybe it was because I was just staying overnight so I couldn't appreciate the location but I was disappointed with the hotel. The room was small especially considering what you are paying. Of course you begin to understand the price when you see they have elevator attendants. I don't need somebody to press the number for me, it doesn't add anything for me and effectively we are paying for this in the price. Breakfast though the food was good the service was slow which is fine on a lazy Sunday morning but not so good when you want to get somewhere.

  • Stayed: November 2012, traveled on business
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3  Thank Charlie_Cosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2012

There are not enough superlatives to describe the Pierre. Just spent 4 nights at the Pierre with wife for special occasion, in a very attractive (if subdued) room with stunning views overlooking Central Park and 5th Avenue. City looked great also with all the Christmas decorations on display, and the tree-lighting at Rockefeller during our visit. The woman who checked us in personally took us to our room, then sent a complementary bottle of champagne (Tattinger!) up.

This hotel transports you to a time when such places were elegant and gracious, not just fancy. You can't believe this place exists in 2012 - formal without being stuffy, absolutely beautiful, calm but not dull, and a staff that is genuinely nice but with appropriate distance. The 2E bar is a gorgeous room off the lobby - perfect place to have a pre or post theatre drink. The newly opened Sirio is a sleek, really cool on-site restaurant, with a long marble bar. Great place - you could see a famous person or two there - we did. The vibe throughout is class and elegance, and just phenomenal (and polite) service. If you ever saw The Shining and recall the (hallucinated) Jack Nicholson scene where he's at the party in the radiant hotel bar, with all the beautiful people dressed up, having coctails and dancing - this place evoked that kind of feeling. The Pierre is a Stanley Kubrick movie without the scary.

Compared to the 3 other grand dame NYC properties in the touristy / 5th avenue stores area (Plaza, St. Regis and Penninsula), the Pierre is no more or less "fancy" than those, but is definitely "nicer." They are pleased to have you. By contrast, the vibe from staff at the Plaza (where we went for a drink before deciding to walk out) is obnoxious, even threatening. What is up with that? Like the others, the Pierre is expensive. Get over that - this is a special occasion / splurge kind of place. It's worth it, and while you're at it, might as well upgrade to a room with a view of the park - it's the icing on the cake. If there is anything negative to say, and it's not really negative, I'm not sure this is the place for travelers coming with young children. Others might disagree. Either way, the Pierre is truly a wonderful, 5-Star hotel. Enjoy!

  • Stayed: November 2012, traveled as a couple
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Thank Lloyd B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2012

The bar at the Pierre is very good and we had a bottle of French Champagne to celebrate Xmas. Originally we were going to have Xmas lunch there however if you dont have children its a bit noisy.
A classic New York hotel at the least have a drink in the bar

  • Stayed: December 2012, traveled with friends
    • Value
    • Service
Thank DamianRoberts1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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