I stayed in this hotel for two nights during a conference, so I cannot say anything about the prices. The same goes for the breakfast, which was included but not had.
Everything about this hotel is very good. It is in a fantastic location midtown; close to Grand Central and pretty close to Times Square. There is also an Irish bar across the road on the corner and, for those who need it, Pfizer is straight across.
Staff are lovely and helpful, except for the lady who checked us in. I think she was either new or at the end of her shift but she was pretty chaotic and unsure (but not rude). She said, for instance, that for our particular booking, you couldn't get Starwood points. Apparently, not for conferences, although others do. It doesn't matter to me but it was a bit confusing. All other staff were extremely helpful and friendly.
The only point of criticism is that the rooms were really noisy. Funnily enough, not as a result of street noise but room noise. Each time our neighbour flushed the toilet or started running the shower, both my wife and I sat upright in bed, thinking the 9.57 train was rolling into the room. I am not exaggerating either.
Other than that, a very comfortable stay.
- Official Description (provided by the hotel):
- The Westin New York Grand Central hotel is located in the heart of midtown Manhattan. Our hotel is ideal for both leisure and business travelers as it is ideally located near Grand Central Terminal. ... more less
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- Also Known As:
- The New York Helmsley Hotel New York City
- The Hotel New York City
- New York Helmsley Hotel
- Hemsley New York
- Helmsley Hotel New York
- The New York City Helmsley
- Helmsley New York